Bewertung
4,3
Gut · von 5 Sternen
Versicherungsagentur1stcentralinsurance.com
4,3von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
26.242 in den letzten 12 Monaten
Versicherungsagentur
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Francesco
Good service
Stuart C
App is very buggy, I had auto renew turned off and yet my policy has renewed, so long call now to sort it out.
Customer
Easy to use...good price
Windshadow
Absolutely shocking experience with First Central. My dealings with First Central were for one year only. I had a car insurance policy with them from July 2023 until July 2024. When my policy came up for renewal in July 2024, the renewal price they offered was extortionate, so I chose not to renew and went elsewhere for my car insurance. My policy officially ended on 24th July 2024. First Central emailed me confirming that my insurance had ended and sent me a PDF confirming my no claims bonus. I have never taken out another policy with First Central. I have had no accidents and made no insurance claims, either with First Central or any other insurance company. I have also never used my Capital One credit card to pay for insurance for a friend or family member. So imagine my shock when, today, 31st August 2026, I received a notification from my Capital One app showing that First Central Insurance had taken £551.98 from my credit card. More than two years after my policy ended. I did not authorise this payment and have absolutely no idea what it is for. I immediately called Capital One, who are now disputing the payment with First Central. I then tried contacting First Central myself. I called three times and spent around 20 minutes on hold each time, only to be disconnected every single time before speaking to anyone. I then tried their web chat. I was told they were busy and asked to wait. After waiting for quite a while, I eventually received a message saying, “Thank you for your patience. Are you ready?” I replied, “Yes.” The next message said, “Sorry, I'm having trouble understanding you. One moment, please, while I put you through to someone who can help.” After waiting another 30 minutes I gave up. I will try again tomorrow. Taking £551.98 from my credit card without my authorisation is bad enough. Making it virtually impossible to contact someone afterwards and get an explanation is completely unacceptable. Absolutely disgraceful experience and shocking customer service. If you have ever had a policy with First Central, I would strongly recommend checking your bank and credit card statements carefully.
customerDion Alimo
I thought it was very straight foward
Typische Antwortzeit unter 24 Stunden.
1st Central Insurance erreicht aktuell 4,3 von 5 Sternen aus 192.570 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Perrymount road, RH16 3SY Haywards Heath, GB) ist öffentlich dokumentiert. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten 1st Central Insurance im Schnitt mit 4,3 von 5 Sternen („Gut“) auf Basis von 192.570 Bewertungen. 26.242 davon stammen aus den letzten 12 Monaten.
1st Central Insurance hat seinen Sitz in Perrymount road, RH16 3SY Haywards Heath, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Versicherungsagentur sind Staysure Travel Insurance (4,7 von 5), The AA Breakdown Cover (4,8 von 5), Allianz Partners USA (4,1 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von 1st Central Insurance ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann 1st Central Insurance hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
1st Central Insurance: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.