Bewertung
4,3
Gut · von 5 Sternen
4,3von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
93 in den letzten 12 Monaten
Softwareunternehmen
Anteil 5-Sterne-Bewertungen
Ihre Stimme
RB LLC
It seems like a scam. Starts off being a good deal but then it turns to shit. LOOK AT THEIR COMPETITORS before you purchase.
Seyli Moya
I paid for a full year of service and after four months I still cannot use my number. The A2P SMS configuration is extremely complicated and the platform keeps rejecting my setup no matter how many times I follow the instructions. I contacted support multiple times and never received a real solution. At this point, the number I paid for is unusable and the service has been a complete waste of time and money. Very disappointing experience.
Lance
Update: 800.com responded after my original review and FCC complaint. Matthew from 800.com clarified their port-out process, explained the $100 administrative port-out fee, and offered to proceed with the port-out authorization by email instead of requiring the original signed payment form. I appreciate that they responded directly and worked to resolve the issue. I have authorized the port-out fee and asked them to proceed with the transfer of my 855 toll-free number to Zoom Phone. My original concern was around the wording that the port-out request would not be processed until payment was received and cleared, which I felt was confusing and concerning. 800.com has since clarified their position and is working with me to move the port-out forward. --------------------------------- Original: 800.com is attempting to block or delay porting out my 855 toll-free number unless I pay a port-out fee in advance. Their required port-out agreement states that the port request “will not be processed until payment is received and cleared.” I disputed this because FCC guidance says companies may charge porting fees, but may not refuse to port a number because the customer has not paid for porting. When I challenged this, 800.com support responded that 800.com remains the “Customer of Record (owner)” / “Subscriber of Record” for numbers in customer accounts and claimed the number is therefore not subject to the FCC restriction. However, their own Terms Section 3.5 says no party owns a toll-free number, that toll-free numbers are regulated by the FCC, that the number is assigned to my customer account, and that I may request to port the assigned number to another provider at any time. I have filed an FCC complaint regarding this issue. I am not disputing that a company may bill an administrative fee. My issue is that 800.com appears to be holding the number hostage by refusing to process the port until payment clears. In my opinion, this is an anti-customer and questionable port-out practice. I would not recommend using 800.com for a toll-free number if you may ever need to transfer it to another provider.
LBcustomer
Service was useless to me. Too difficult to get the services purchased up and running. Requires long drawn out while difficult procedures to follow. Not worth the time. Customer service provided no satisfying help. Finally after 6 months of it, I cancelled my account.
Justin Parker
I signed up for an 800 number, and as a first-time user, I definitely had a few questions and ran into a couple of bumps along the way. That said, the platform was easy to use, and the customer service was outstanding. Christina was absolutely amazing. She was patient, knowledgeable, and just felt like a real person who genuinely wanted to help. In my opinion, she represents everything a customer service team should be. Because of this experience, I'll be using them for my other businesses moving forward. Thank you Christina, and thank you 800.com!
Typische Antwortzeit unter 24 Stunden.
800.com erreicht aktuell 4,3 von 5 Sternen aus 1.000 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (5 Penn Plaza, 23rd Floor, 10001 NY, US) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten 800.com im Schnitt mit 4,3 von 5 Sternen („Gut“) auf Basis von 1.000 Bewertungen. 93 davon stammen aus den letzten 12 Monaten.
800.com hat seinen Sitz in 5 Penn Plaza, 23rd Floor, 10001 NY, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Softwareunternehmen sind Freecash (4,6 von 5), Toluna (4,2 von 5), TotalAV (4,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von 800.com ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann 800.com hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
800.com: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.