Active Hound Erfahrungen 2026: 4,8 von 5 (100 Bewertungen)

Bewertung

4,8

Hervorragend · von 5 Sternen

Stimmen

100

0 in den letzten 12 Monaten

Zoohandlung

91%

Anteil 5-Sterne-Bewertungen

Bewertungen (100)

0 in 12 Monaten

Ihre Stimme

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don2441

GB · 17. Juli 2020

Verifizierte Bewertung

I always had excellent service from…

I always had excellent service from Activehound and I'm really sorry they have closed down. I was looking forward to may years supply of Chukkit balls and other treats for my furry friend Alfie.

0

17. Juli 2020

Elliot Albiston

GB · 18. Januar 2019

Verifizierte Bewertung

Taken our money and not sent goods

Ordered a couple of dog beds on the 8th January. They have taken the money but we haven’t received the beds. We have sent numerous emails, and called multiple times but are yet to hear where our beds are.....

0

18. Januar 2019

Active Hound

Antwort des Unternehmens · 18. Januar 2019

Hello Elliot, Thank you for your review. Active Hound very sadly, is in the throws of liquidation. We have been taking advice from our accountants and The Insolvency Service (the government) on how best to proceed as not to accidentally pay monies to parties that can be considered as “preference payments”. The rules are very strict and punitive for those that break them. I am pleased to however confirm that all customers expecting an order or exchange ‘should’ qualify for a refund. Unfortunately, your name does not match our records so I would be grateful if you could reach out to me personally on zak@activehound.co.uk so that I can identify you and deal with your refund myself. Kind regards and sincerest apologies for the annoyance of this issue. Zak Taylor Founder

Mr R Bocking

GB · 13. Dezember 2018

Verifizierte Bewertung

Shopped once never again

Shopped once never again Blame Black Friday blame the post office I say stop blaming everyone else got on with your job by been active and get items sent out in a reasonable time. Too slow will not be recommending you to any one very disappointed and a waste off my time emailing you and ringing never again and please delete my details from your mailing list that’s how bad you was

0

13. Dezember 2018

Active Hound

Antwort des Unternehmens · 13. Dezember 2018

Hello Robert, Thank you for your honest feedback. Whilst I am genuinely very sorry for the delay to your order, I am pleased to say we were proactive in reaching out to you first just to keep you posted. When your order was despatched on the Saturday, this was done so on an upgraded Royal 24 Tracked service with a tracking number provided to you. Royal Mail have taken four days to deliver this to you which is very disappointing and I can only apologise for this further delay. Sometimes, no matter what we do the rub of the green just doesn't go our way so we just have to hold our hands up and apologise. Please forgive us for the annoyance of this order and we are very sorry to see you go. With very best wishes for the Christmas period. Zak

Cath Strachan

GB · 28. August 2018

Verifizierte Bewertung

I ordered through an offer on facebook…

I ordered through an offer on facebook Yak chews order £23 buy 2 get 3rd free. receipt said 2-3 days, when I called to chase order I was told that it had not been send, when I questioned there managing expectations, I was told I could cancel, which I didnt want to do. He then said he was cancelling my order and hung up. I called back they hung up, then I called again and they remained silent, I asked them to not cancel my order and I apologised but no response. Their campaign may be successful and profitable, however when business is slow customer service is crucial. Disappointed as I looked forward to dealing with a small independent business. I saw your reply I was not abusive I never swore or anything, yes I expressed displeasure at not getting a notification email saying there was a delay,(i got one saying you were a lovely family ran business, which I thought very nice) but at no point did I ask or expect to have my order cancelled. If you cannot accept a customer being annoyed (not abusive) its very poor. I didn't see you address the hanging very unprofessional.

0

28. August 2018

Steve Collier

GB · 15. März 2018

Verifizierte Bewertung

Great company

Great company. Very fast response to my enquiry and an extremely fast despatch. Well packaged and a nice style of doing business Thanks

0

15. März 2018

Die Akte

Zoohandlung

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Typische Antwortzeit unter 24 Stunden.

Alternativen zu Active Hound

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Ist Active Hound seriös?

Active Hound erreicht aktuell 4,8 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Hervorragend“. Zur Einordnung: Unternehmenssitz: GB, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.

Wie bewerten Kunden Active Hound?

Kundinnen und Kunden bewerten Active Hound im Schnitt mit 4,8 von 5 Sternen („Hervorragend“) auf Basis von 100 Bewertungen.

Welche Alternativen zu Active Hound gibt es?

Die bestbewerteten Anbieter in der Branche Zoohandlung sind Animed (4,8 von 5), VioVet (4,4 von 5), YuMOVE (4,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.

Ist das Profil von Active Hound beansprucht?

Nein. Das Profil von Active Hound ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Active Hound hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.

Antwortet Active Hound auf Bewertungen?

Active Hound: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.

Kann Active Hound negative Bewertungen löschen lassen?

Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.

Wir löschen keine Bewertungen.

Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.

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