Bewertung
3,6
Gut · von 5 Sternen
AgileBits Erfahrungen
3,6von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
10
1 in den letzten 12 Monaten
Softwareanbieter
50%
Anteil 5-Sterne-Bewertungen
Bewertungen (10)
1 in 12 MonatenIhre Stimme
Erfahrung zu AgileBits schreiben
TheFlyingCelt
Verifizierte Bewertung
Terrible customer support by GB Catherine F. and policy
I asked 1password customer service why I can't see Italian website's logo/favicons and they replied that if I want to see them I must provide a whole list of websites so they can try to add them to their DB. Me?? I cared to let them know that I'm not on Agile Bits's pay book and it should be their job to keep their DB widely updated, not mine. At first was an annoying Amy M. who was not very nice, but eventually the next agent was even worse when she replied with this: "I understand your perspective, though our position remains the same. If you prefer not to provide those details, you can continue using 1Password without them. " which is like saying: if you like it this way, good. Differently, we don't care... signed: 🇬🇧 Catherine F. Service Support Representative — 1Password Support. #NCZ-81967-719 This is the reason why I'm leaving 1password and I will do my best to spread the word over the internet to let people know what an awful customer support idiots work at this company. There are many other password manager services out there which are less expensive, but mainly they treat their PAYING customers with respect for the money we paid them! Goodbye. Shame on you!
0
Ladas M.
Verifizierte Bewertung
Increadible experiance with 1pass
The best password manager out there, I'm happy customer for 12 years now.
0
Robin Macrae
Verifizierte Bewertung
An initial support stumble with an excellent recovery and excellent result
The response to my support request was tardy but the explanation was a reasonable one. More importantly, the problem with my account was resolved by a person who did a superb job and left me feeling satisfied and grateful, a somewhat unusual experience with tech support generally. Having used and recommended 1Password for some 7 years, I will continue to do so.
0
BRL
Verifizierte Bewertung
It is all about the SAFE feeling!!
The most critical element of a password keeping file is feeling safe about your passwords. When there are technical issues, and you need to delete your files, it can be very scary. But AgileBits is ALWAYS there to help you get things back on track. It may take awhile because working with them is via email and different time zones. But the upshot is that the technician experts ALWAYS get you back on track with all the correct files. I could not manage my passwords without them.
0
Gary
Verifizierte Bewertung
My experience over the past 10 years
My experience over the past 10 years I recently had a problem with my 1password. Tech support was prompt in replying and solved the issue (24 hrs). As for the previous comments re: the upgrade from 1password 6 to 7, I too was caught off-guard that it was going to a paid version. However, after contacting tech support, they immediately sent me a link to version 6 and I was back in business as usual in less than 2 hours. The person saying thatAgilebits would not send them version 6 had a different experience than I did. Since then, I have reviewed the pros and cons of version 6 vs 7 and have paid for the upgrade. I have been using 1password for probably over 10 years. I have never been disapointed with the team over there. It is a great product, syncing over two computers an iPhone and iwatch, and is better than ever.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
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Ist AgileBits seriös?
Für AgileBits liegen bisher 10 öffentliche Bewertungen vor (3,6 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: US. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Welche Alternativen zu AgileBits gibt es?
Die bestbewerteten Anbieter in der Branche Softwareanbieter sind TotalAV (4,2 von 5), TeamViewer (4,8 von 5), Plugin Boutique (4,2 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von AgileBits beansprucht?
Nein. Das Profil von AgileBits ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann AgileBits hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet AgileBits auf Bewertungen?
AgileBits: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann AgileBits negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.