Bewertung
3,9
Gut · von 5 Sternen
Reiseanbieteralbatros-expeditions.com
Albatros Expeditions Erfahrungen
3,9von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
47
9 in den letzten 12 Monaten
Reiseanbieter
53%
Anteil 5-Sterne-Bewertungen
Bewertungen (47)
9 in 12 MonatenIhre Stimme
Erfahrung zu Albatros Expeditions schreiben
Magda
Verifizierte Bewertung
Avoid this tour operator
Avoid this tour operator, as they appear to have serious operational limitations and as result fail to deliver on the sold voyage itineraries. We booked at 10 day trip to Antarctic Peninsula and South Shetland Islands on Ocean Victory. We spent less than 1 day in the Antarctica, instead of 4 outlined in the itinerary, visiting only one anchorage, and not visiting South Shetland Islands. . We booked a trip with Alabatros Expeditions with some hesitancy given their incident history (see cruise mapper) and many negative reviews. We certainly have lived to regret our decision. The subsequent dealings with Albatros have been frustrating at best and it is clear that Albatros has no interest in showing any accountability, hiding behind their terms and conditions, and generally have little regards for their customers. The response and communication from Albatros Expeditions/Polar Latitudes to us and a large group of passengers who have collaborated in seeking compensation have been shockingly unprofessional, and Albatros has refused to provide fair compensation. These are expensive trips, do not gamble your money away with this dubious and unscrupulous company. To add to it all, our accommodations were not watertight. Our balcony door (4th floor) would not lock, and when we reported concerns to the front desk, we found a large towel placed along the bottom of the door to stop water intrusion. Not exactly a safe set up in the rough waters of Drake Passage, where waves do reach deck 4. In short, this not a trustworthy operator.
0
C B
Verifizierte Bewertung
Polar Latitude/Albatros Expeditions under delivers
Polar Latitude / Albatros Expeditions has misleading advertising regarding their abilities to provide their itinerary as advertised. They underdelivered on our expedition by deciding to only take us to Antarctica for less than one day of the four days they advertise. There was weather to deal with, but that is common / expected in the Drake Passage, and other companies were able to offer a more complete experience to their guests at the same time. Other boats were also crossing when we were being diverted away from Antarctica. When a large group of unhappy passengers corresponded with the company, providing lots of evidence as to why they should have been able to proceed as advertised, they ignored us to begin with then once they finally responded did not show transparency or accountability for their poor decisions. At the end of the day, the boat that we were on was not able to handle the Drake Passage as advertised. I would steer clear of this company, based on what I have learned about their ability to deliver the product they sell (from my experience & past performance discovered in our research). They had the choice to deliver the product, and when not able to, to make it right for their customers by compensating appropriately & they chose not to. This was a disappointing 'once in a lifetime experience' and they overpromise and underdeliver on it.
0
T-wayne
Verifizierte Bewertung
This company is disgusting
This company is disgusting, they want you to use their slow a$$ wifi, they wont let you bring your own internet, they say it interferes with their ship, when it has been proven many many times that it does not. And they say their policies prohibit bringing your own internet. When there is absolutely nothing in their policies that prohibit it, Avoid this cruise like the plague it is, nothing but greedy trash. Was thinking about using them for a family trip but dang sure won't be after the video of them confiscating a starling from someone, guess you won't be able to bring a satellite phone with you since it "interferes with their wifi/ship" sorry sorry company, hope they go out of business. These companies needs to learn to quite being so greedy. Avoid at all costs. Not worth your time, and now I know why they have such a low low rating.
0
Simon Murray
Verifizierte Bewertung
Captain is a tyrannical greedy thief…
Captain is a tyrannical greedy thief who seizes personal items off of passengers who don't want to pay extortionate prices for internet under the guise of staff and passenger safety. All lies. If you don't want your personal items stolen off you stay away from this company.
0
tyrone
Verifizierte Bewertung
They took away the wifi so I had…
They took away the wifi so I had literally nothing to do. This is sus by the way.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 30 % der negativen Bewertungen.
Alternativen zu Albatros Expeditions
Reiseanbieter-Ranking →Häufige Fragen zu Albatros Expeditions
Ist Albatros Expeditions seriös?
Albatros Expeditions erreicht aktuell 3,9 von 5 Sternen aus 47 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Tondergade 16, DK1742 Copenhagen, DK) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Albatros Expeditions?
Kundinnen und Kunden bewerten Albatros Expeditions im Schnitt mit 3,9 von 5 Sternen („Gut“) auf Basis von 47 Bewertungen. 9 davon stammen aus den letzten 12 Monaten.
Wo hat Albatros Expeditions seinen Sitz?
Albatros Expeditions hat seinen Sitz in Tondergade 16, DK1742 Copenhagen, DK. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Albatros Expeditions gibt es?
Die bestbewerteten Anbieter in der Branche Reiseanbieter sind Jet2holidays (4,2 von 5), TUI (4,3 von 5), TravelUp (4,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Albatros Expeditions beansprucht?
Nein. Das Profil von Albatros Expeditions ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Albatros Expeditions hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Albatros Expeditions auf Bewertungen?
Albatros Expeditions: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Albatros Expeditions negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.