Bewertung
1,5
Mangelhaft · von 5 Sternen
Aktivbekleidungsgeschäftaloyoga.com
1,5von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
513 in den letzten 12 Monaten
Aktivbekleidungsgeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
ingrid inglis
Really bad quality, peels when you wash it. Absolute scam for the price.
_Niken Putri
I honestly cannot understand how a brand like ALO can provide such a poor customer service experience. I have been trying to resolve a simple return/exchange issue, and instead of receiving a clear and timely solution, I have been left waiting and repeatedly following up. I was told that a return label would be sent to me, yet more than 48 hours passed and I still had not received it. What is even more frustrating is that I had already contacted customer service and was given different information regarding the return process. I was told to wait several business days for an email, and after waiting as instructed, there was still no update, no return label, and no proper follow-up. As a customer, I should not have to repeatedly chase customer service for something that should have been handled in the first place. If you tell a customer that something will be sent, then actually send it—or at the very least, provide a clear explanation and update. ALO positions itself as a premium brand, but the customer service I experienced was nowhere near that standard. The product may be nice, but good customer service is part of the overall customer experience, and ALO seriously failed in that area. This has been unnecessarily frustrating, time-consuming, and disappointing. I expected much better from ALO, and based on this experience, I would seriously reconsider purchasing from this brand again.
Celia Theo
I don’t understand the terrible reviews for Alo!! Every order I have done has been perfect. Quick, premium delivery to Australia. Returns refunded promptly . I love every single outfit I have ordered.
Louise Woodman
I’ve ordered and spent a lot on these clothes over the last 12 months and have generally had good customer service. The quality is not great but I’ve always had a refund/exchange. However this time, terrible. Ordered 4 days ago with express shipping/delivery which says it takes 3-4 days. 4 days later my order is still being processed and hasn’t been shipped. Tried chat, tried email and tried texting only to get told it’s on its way. Text support said it wasn’t working! Shocking.
Christine N
The dress I received looks like a cheap copy of the advertised product. Used and Not Authentic. It has no logo, no tags, and the quality is not what was shown in the pictures. The style is similar, but it definitely doesn't feel like the original product. Be careful when ordering!
Typische Antwortzeit unter 24 Stunden.
Alo Yoga erreicht aktuell 1,5 von 5 Sternen aus 1.035 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (Flotilla Street 6670, 90040 Commerce, US) ist öffentlich dokumentiert. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Alo Yoga im Schnitt mit 1,5 von 5 Sternen („Mangelhaft“) auf Basis von 1.035 Bewertungen. 513 davon stammen aus den letzten 12 Monaten.
Alo Yoga hat seinen Sitz in Flotilla Street 6670, 90040 Commerce, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Aktivbekleidungsgeschäft sind Deporvillage (4,2 von 5), JD Sports (3,5 von 5), Sportsdirect (2,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Alo Yoga ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Alo Yoga hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Alo Yoga: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.