Bewertung
4,3
Gut · von 5 Sternen
Mietwagenanbieteralquicoche.es
4,3von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
10 in den letzten 12 Monaten
Mietwagenanbieter
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Anita Bager
Det er det ringeste sted at leje sin bil,de tager ikke telefonen,der er ingen service overhovedet,de svarer heller ikke på e-mails. Når man vil have sine dokumenter tilsendt gør de ingenting. Jeg kan på ingen måde anbefale det udlejningsfirma til nogen 
J. J.
We booked a rental car through Sunny Cars, with Alquicoche Alicante Airport as the local rental company. Unfortunately, our experience with Alquicoche was extremely disappointing from start to finish. Upon arriving at Alicante Airport, we were instructed to call for the shuttle service. We did, and were told it would arrive within 15 minutes. After waiting 15 minutes, nobody showed up. We called again and were told, "just a few more minutes." This happened three or four times, and in the end we were left waiting at the airport for approximately 1 to 1.5 hours with no clear communication or genuine apology. When we finally arrived at the rental office, the employee was initially friendly and explained that he first had to finish assisting the previous customers. Once it was our turn, he offered us a free upgrade to a passenger van as compensation for the excessive waiting time. However, moments later he informed us that the vehicle had already been rented to someone else. Instead of taking responsibility for his mistake, he made it our problem. We explained that this was not acceptable and expected him to provide a suitable solution. We waited another 15 to 30 minutes, but it quickly became clear that no solution was going to be offered. He repeatedly claimed there were no other vehicles available, despite the fact that he had promised us the upgrade. To make matters worse, the vehicle we were eventually offered was not even the category we had originally booked. The employee then contacted his supervisor, but the supervisor never spoke to us directly or came to the office to help resolve the situation. No real effort was made to assist us. The employee's attitude became increasingly unprofessional. He even laughed during the discussion and showed little interest in resolving the problem. Meanwhile, we were standing outside at a remote rental location under a plastic roof in the scorching Spanish heat with our 4-year-old son, completely uncertain about how we were going to continue our holiday. The situation reached its lowest point when the employee ultimately refused to rent us any vehicle at all. That is simply unacceptable for a car rental company. Fortunately, we contacted Sunny Cars. Their customer service was outstanding. They immediately took our situation seriously, cancelled the reservation, refunded our payment, and arranged a replacement vehicle with another professional rental company within a short time. Without Sunny Cars, our holiday would likely have been ruined before it had even begun. My advice is simple: avoid Alquicoche Alicante Airport. Extremely poor communication, promises that were not kept, no sense of customer service, and an unprofessional attitude throughout. Thankfully, Sunny Cars turned a terrible experience into a manageable one, but that was entirely thanks to them—not Alquicoche.
Alex Fernandez
MAL! Reservamos coche con sillita para el niño de 2 años ya que no pueden viajar sin ella. Nos dijeron que nos esperarían al aterrizar en el aeropuerto de Castellón y a mi llegada no había nadie. Llamé a varios números que me habían dado y nadie me contestaba. Finalmente me contestaron por WhatsApp que el conductor estaba de camino. Cuando este llegó (20 minutos tarde) resulta que no traía sillita para el niño y nos pidió que esperásemos mientras pedía a las compañías del aeropuerto que le dejaran una, a lo que se negaron (tras hacernos esperar 30 minutos más). No nos quedó más remedio que alquilar un coche con una de las compañías del aeropuerto. Esto pasó el día 30 de Junio y aún a día de hoy 3 de Julio siguen dando vueltas con la verificación de la información para valorar el reembolso, verificación que consiste solo en HABLAR CON EL CONDUCTOR QUE TRAJO EL COCHE. Espero que se comporten con integridad y al menos se responsabilicen de su nefasta gestión.
Heidi Batty
Brilliant fast and efficient service. We hired a nine seater mini bus and it was very comfortable and nice to drive. The team was friendly and helpful. Would strongly recommend.
CRISTINA
Empresa nefasta. Si necesitas hablar con algún responsable por un impago, se pasan la pelota unos a otros: que envíes un correo, que dejan nota… pero nadie soluciona nada. Si la eficacia con los proveedores es la misma que tienen con los clientes, desde luego no es una empresa de confianza.
Typische Antwortzeit unter 7 Tagen. Beantwortet 15 % der negativen Bewertungen.
Alquicoche erreicht aktuell 4,3 von 5 Sternen aus 569 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Avenida del Cid, 30, 46018 Valencia, ES) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Alquicoche im Schnitt mit 4,3 von 5 Sternen („Gut“) auf Basis von 569 Bewertungen. 10 davon stammen aus den letzten 12 Monaten.
Alquicoche hat seinen Sitz in Avenida del Cid, 30, 46018 Valencia, ES. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Mietwagenanbieter sind eDreams (4,4 von 5), Opodo (4,2 von 5), Discovercars (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Alquicoche ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Alquicoche hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Alquicoche: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.