Bewertung
3,9
Gut · von 5 Sternen
3,9von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
163 in den letzten 12 Monaten
Softwareunternehmen
Anteil 5-Sterne-Bewertungen
Ihre Stimme
sarah k
Asking for a refund through their email address, they're not answering it's been a week. Sent the email twice. Do better or reply with an automated email...
Ayoub Mouhachtt
I want to upgrade my plan, but the upgrade button is not clickable at all and the support is not working as well. This is not professional, I am not recommending it for serious sellers.
Maria
It’s not loading my shop for hours. It’s asking me all the time to upgrade to be able to use the daily li it of key word searches, when I have not used the limit. Have escalated the issues and they were not fixed, as promised. Instead I was asked to prove that something is not working again. Have a subscription for the whole year And it is completely useless.
Justin Kirk
We purchased Alura’s Growth Annual plan based on the clear positioning at the time that it supported optimizing around 1,000 listings. Under the previous system, usage for optimizations was effectively far more open (and in practice treated as unlimited for normal workflows). After we were already on the annual plan, the platform moved to a new credit-based system. Under the new system, the Growth plan provides only 4,000 AI credits per month. In our high-volume shop, we used approximately 4,900 credits in the first 12 days alone — even after reducing how we used the AI tools. At that rate, even their highest plan (Professional at 8,000 credits per month) would still fall short of what we need and what the previous system allowed. In addition to the credit change, we have experienced ongoing technical issues with the platform (including problems with posting, AI-generated content, and the system not updating properly at times). Customer support response times have also been inconsistent, with delayed or missing replies during periods when we needed help resolving these problems. Support has acknowledged the impact on higher-volume sellers but has declined to adjust the credit allocation or move us to a higher plan for the remainder of the annual term we already paid for. The tool can produce good results when it is working, and some non-AI features remain useful. However, the combination of a much more restrictive credit system after purchase, recurring technical problems, and slow support has been a significant issue for us. If you are a higher-volume seller or are considering an annual plan, I recommend carefully reviewing the current credit limits, testing the platform thoroughly, and factoring in support responsiveness before committing. What was previously associated with ~1,000 optimizations (and more open usage) is now constrained by a credit system that may not match that expectation for heavier users — even on the top plan.
VelvetPattern&Co.
I purchase a 30 dollar plan but it doesn't function it properly whenever i search for a keyword or any other thing it'll say your limit is reached. Its plan limit is about 500 keyword searching and many more but i just able to search only 2 to 3 keywords. what is the benefit of buying its plan very disappointed by this platform
Alura erreicht aktuell 3,9 von 5 Sternen aus 399 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Sagene, 0468 Oslo, NO) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Alura im Schnitt mit 3,9 von 5 Sternen („Gut“) auf Basis von 399 Bewertungen. 163 davon stammen aus den letzten 12 Monaten.
Alura hat seinen Sitz in Sagene, 0468 Oslo, NO. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Softwareunternehmen sind Freecash (4,8 von 5), Toluna (4,3 von 5), GoDaddy (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Alura ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Alura hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Alura lässt Bewertungen unbeantwortet. Keine Antwort innerhalb von 30 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.