Bewertung
2,2
Mangelhaft · von 5 Sternen
Amazonfresh Erfahrungen
2,2von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
369
30 in den letzten 12 Monaten
Supermarkt
9%
Anteil 5-Sterne-Bewertungen
Bewertungen (369)
30 in 12 MonatenIhre Stimme
Erfahrung zu Amazonfresh schreiben
customer
Verifizierte Bewertung
Last 2 orders have been undelivered
Last 2 orders have been undelivered. Not much point having a delivery service if they dont actually deliver. Fresh used to be good and I used it regularly, but I've noticed a decline in customer service and now this.
0
No doorbell life.
Verifizierte Bewertung
I only recently started using Amazon…
I only recently started using Amazon fresh delivery as my son broke his leg and it was hard work getting him downstairs and out of the flat, that being said I have never been more impressed by this service! I’ve ordered from Amazon fresh about 4 times over the course of two weeks and the produce and items are always packed with care, delivery drivers are always friendly, no substituted items and delivery times are always accurate .
0
ethan
Verifizierte Bewertung
Always a top notch experience
I find it easy to go through their site and I can say that I've never had a bad experience with them. I've been using them for almost 2 years now and have really like how quick the deliveries are and how well their items are priced
0
XXX
Verifizierte Bewertung
Bottom of the barrel service
Ordered the first time to try. Slot time 8-9pm. At 9pm it said “two stops away”. At 9:30pm the van was at the last stop. Contacted customer service who immediately said “the van broke down”. Blatant lie as it just moved. Asked to cancel they cannot cancel. I argued how can you know about the van breaking down but cannot contact the driver to stop the delivery? No answer to that. I was then transferred to a “Specialist”, that could not do anything either. I told them ringing after 10pm at someone’s house is against the UK anti-social behaviour law. I said I was not allowing it and would report to the Police if it happened. After this they said ok, no worries, no delivery will come. At 10:02pm they called me on my phone and the map showed they were nearby. I was in my bed, my family was already sleeping. I did not pick up. Eventually the order came up as “could not be delivered” and got refunded. Pathetic service, pathetic customer service, pathetic system overall. Just pathetic. Never again. They didn’t even offer a discount or a voucher or something as apology for being late as Amazon used to do back in the past. Just bottom of the barrel service overall. I would give -5 if I could. What’s the point of choosing your time slot if they cannot adhere by it? Just pathetic. Much better services available by great British supermarket chains (Waitrose, M&S, Sainsbury’s, Tesco, ASDA, Morrison’s, Co-Op, you name it) or start-ups like GoPuff. Amazon hire people with no morals or values.
0
Mikek93
Verifizierte Bewertung
They take your money and don't deliver the orders. AVOID!!
After completing the order and them taking the money I tried to add an item to the order. Luckily my bank noticed they tried to charge me double the original grocery shop for 1 item and cancelled the second transaction. After speaking to customer services they confirmed the original order was 100% still going ahead which was fine and the second order was a technical issue. Then during the 1hr delivery slot the order was cancelled for no reason. Now I've no shopping down nearly £100 for the weeks food shop. Avoid at all costs!!
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
Alternativen zu Amazonfresh
Supermarkt-Ranking →
Häufige Fragen zu Amazonfresh
Ist Amazonfresh seriös?
Amazonfresh erreicht aktuell 2,2 von 5 Sternen aus 369 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (Holborn Viaduct 60, EC1A 2FD London, GB) ist öffentlich dokumentiert. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Amazonfresh?
Kundinnen und Kunden bewerten Amazonfresh im Schnitt mit 2,2 von 5 Sternen („Mangelhaft“) auf Basis von 369 Bewertungen. 30 davon stammen aus den letzten 12 Monaten.
Wo hat Amazonfresh seinen Sitz?
Amazonfresh hat seinen Sitz in Holborn Viaduct 60, EC1A 2FD London, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Amazonfresh gibt es?
Die bestbewerteten Anbieter in der Branche Supermarkt sind Kaufland (3,5 von 5), Bilka (4,2 von 5), føtex (4,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Amazonfresh beansprucht?
Nein. Das Profil von Amazonfresh ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Amazonfresh hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Amazonfresh auf Bewertungen?
Amazonfresh: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Amazonfresh negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.