Aran Woollen Mills Erfahrungen 2026: 2,8 von 5 (26 Bewertungen)

Bewertung

2,8

Durchschnittlich · von 5 Sternen

Stimmen

26

9 in den letzten 12 Monaten

Garngeschäft

27%

Anteil 5-Sterne-Bewertungen

Bewertungen (26)

9 in 12 Monaten

Ihre Stimme

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AJS

IE · 12. Mai 2026

Verifizierte Bewertung

Seems like a con

I wish I'd read the reviews before ordering a very expensive cardigan @ £145.00. I was given the discount code - WELCOME 10 - FOR 10% OFF THE PRICE but there was NOWHERE to insert that code on the payment page. Should have cost me £130.50. I've emailed the company about this but to no avail. I'll go through my card company to issue a charge back cos I cannot cancel the order. BE WARNED!!! Update: AranWoolen mills got intouch straight away and have honoured the 10% discount, so the rating has gone up and THANK YOU:-) Can't ask for better service than that.

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12. Mai 2026

Aran Woollen Mills

Antwort des Unternehmens · 12. Mai 2026

Hi Angela, Thank you for your feedback, and we are very sorry for the inconvenience caused during your shopping experience. We would like to clarify a few points regarding your order. You placed your order and contacted us at 9:30 am today, and we replied to your email at 12:30 pm the same day. As a gesture of goodwill, we have already arranged a 10% partial refund for your order. We also explained that the 10% discount code needs to be entered and applied on the checkout page before payment is completed. Your parcel is scheduled to be dispatched tomorrow, so if you would still like to cancel the order, that is absolutely no problem. Simply reply to our customer service email as soon as possible and we will be happy to assist you. We always aim to provide fair support to all customers and remain available should you need any further help. Warm regards, The Aran Woollen Mills Team.

Renate

IE · 2. Februar 2026

Verifizierte Bewertung

Keine Retoure möglich

Leider reagiert der Verkäufer nicht auf eine Retoureanfrage. Dies wird von ihm explizit verlangt. Weitere Nachrichten kommen nicht mehr bei ihm an.

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2. Februar 2026

Lehmann

IE · 23. Januar 2026

Verifizierte Bewertung

Leider zu spät bemerkt

Leider zu spät bemerkt, Sweater ist nur Designed in Ireland (Raheen Sweater Roll Neck) nicht Made in Ireland. Den Hinweis dazu findet man nur versteckt in den FAQ. Herkunftsland wird nicht genannt. Lieferung erfolgt auch nicht in Pappschachtel zur Aufbewahrung wie beworben sondern in einer Plastiktüte. Ich tippe auf maschinelle Billigproduktion Made in China. Update, eine ähnlich lautende Bewertung wird von Aran Woolen Mills nicht veröffentlicht. Nur Jubelbewertungen sind erwünscht.

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23. Januar 2026

Aran Woollen Mills

Antwort des Unternehmens · 23. Januar 2026

Hi Lehmann, Thank you for your feedback, and we’re sorry to hear about your disappointment. We’d like to clarify that product origin is not intended to be hidden, and we take your comments on board regarding how clearly this information is presented on our website. Over 85% of our products are made in the west of Ireland. A small number of items are designed in Ireland but produced overseas due to limitations in our in-house capacity for certain types of knitwear. Even for products made outside Ireland, we invest significant time and craftsmanship into the design process, and all wool is ethically sourced. We work exclusively with skilled knitwear manufacturers who uphold strict ethical production standards in both Europe and Asia. In relation to our packaging, we have recently updated our packaging from cardboard boxes to paper bags as part of our commitment to sustainability, the inner plastic bag is for garment protection during transit. This change helps reduce waste while also making it easier for our customers to dispose of or recycle the packaging. We would also like to reassure you that we do not publish only positive reviews. All verified customer feedback is handled through an independent review platform and is moderated according to their guidelines, not by selectively filtering opinions. We appreciate you taking the time to share your concerns and will use this feedback to continue improving. Warm regards, The Aran Woollen Mills Team.

Maggie

IE · 9. Januar 2026

Verifizierte Bewertung

Really poor quality

Bought my 2nd Tully jumper in June 2025. The quality was beyond poor with the worst piling of any jumper I've ever owned . I adored my first one in cream bought in 2024, this one was bought in 2025 was Slate grey . The piling started immediately, it now looks like a rag . I've never even washed it as it's better not to wash Arans frequently and I didn't want them blaming me. I contacted the company in September complaining about the piling, sending photos . They said this was a NORMAL part of having an Aran jumper, part of the wool . They said to shave it!! I'm Irish, living in Kerry, my mother knitted Arans when we were children . This never happened her Arans . The quality of the wool in the Slate Grey is appalling and that is why this is happening. These jumpers have just 2 reviews on Aran Woollen Mills website, 5 star, so they obviously filter out poor reviews . I would want against buying from this company! At the very least I expected them to ask me to return jumper for examination of give me some kind of discount to buy a different jumper . Ive spent over €200 on jumpers with them and feel very badly treated as a returning customer with a genuine complaint! I cannot wear the jumper now as it's an embarrassment after just 6 months!

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9. Januar 2026

Aran Woollen Mills

Antwort des Unternehmens · 9. Januar 2026

Hi Maggie, Thank you for taking the time to share your feedback, and we’re very sorry to hear about your experience with your Tully jumper. We completely understand how disappointing this must feel, especially given your positive experience with your previous purchase. Pilling can occur with all wool garments due to natural fibre movement and friction during wear, and it is not a reflection of the garment being defective. That said, we fully appreciate your concerns regarding the difference in appearance and performance between the two pieces. It may also help to clarify that the supersoft wool used in this style is different from the traditional, more robust wool commonly used in Ireland in past decades. Modern softer yarns are designed to feel gentler against the skin, but they can be more prone to surface pilling with wear as a result. We’re also sorry that our previous response did not fully address your concerns. Our suggestion of using a wool comb is intended to help maintain the garment’s appearance, though we understand this may not have felt like a sufficient resolution in your case. We would also like to reassure you that we do not filter out genuine customer reviews on any platform. All verified reviews are published in line with our review provider’s moderation guidelines. We’re truly sorry that you feel disappointed as a returning customer, and we appreciate you sharing your detailed feedback, which will be reviewed by our product and quality teams. Warm regards, The Aran Woollen Mills Team.

Iris Oldag

IE · 20. Dezember 2025

Verifizierte Bewertung

4 Wochen auf Lieferung gewartet

4 Wochen auf Lieferung gewartet. Keine Info über Verbleib der Sendung. Nach Recherche bei FedEx festgestellt, dass es eine Rücksendung gab. 200€ nicht zurück gezahlt.

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20. Dezember 2025

Aran Woollen Mills

Antwort des Unternehmens · 20. Dezember 2025

Hi Iris, Thank you for your feedback, and we’re very sorry to hear about your experience. We understand how frustrating and disappointing this situation must have been. We have checked our records and can confirm that our team did attempt to contact you on two occasions following the failed delivery, but we did not receive a response at the time. In such cases, parcels are typically returned by the courier after a period of holding. We also understand your concern regarding the lack of tracking updates and communication. We are currently reviewing our courier and notification processes to improve visibility and ensure customers are better informed throughout the delivery journey. Regarding the refund, this has since been issued, but we’re very sorry for the inconvenience and delay you experienced in the meantime. We’re grateful you brought this to our attention and appreciate the opportunity to improve. Warm regards, The Aran Woollen Mills Team.

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Ist Aran Woollen Mills seriös?

Aran Woollen Mills erreicht aktuell 2,8 von 5 Sternen aus 26 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: Unternehmenssitz: IE, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.

Wie bewerten Kunden Aran Woollen Mills?

Kundinnen und Kunden bewerten Aran Woollen Mills im Schnitt mit 2,8 von 5 Sternen („Durchschnittlich“) auf Basis von 26 Bewertungen. 9 davon stammen aus den letzten 12 Monaten.

Welche Alternativen zu Aran Woollen Mills gibt es?

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