Bewertung
2,7
Durchschnittlich · von 5 Sternen
2,7von 5 · Durchschnittlich
Bewertung
Durchschnittlich · von 5 Sternen
Stimmen
2 in den letzten 12 Monaten
Hotel
Anteil 5-Sterne-Bewertungen
Ihre Stimme
David
Agree with other reviews - staff were unhelpful, bordering on rude. I explained I needed to work from my hotel room but that WiFi didn't reach it (I did a speedtest to prove), to which they said "I don't know what you want us to do, we can't move the WiFi!"...maybe find me another room or provide a mobile WiFi dongle? Nope. Also the socket was hanging out of the wall in my room, which wasn't cleaned for 3 days, and I booked a double but was given a twin and told tough. Also, anyone with dietary needs, avoid - the breakfast allergen labelling was wrong every day.
Vinay Khattar
We stayed in arcotel velvet hotel in first week of Oct 2025. A very downbeat experience. Room is much much smaller than what is shown in the pictures online, has old fittings and fixtures and also it is quite dirty. Despite being a hotel it works like a small time old Delhi lodge with no daily cleaning services like other hotels. No water is replenished daily. Kettle was not working, curtains and towels were torn. Staff was rude and arrogant. Breakfast items finished much in advance on most days and they would refused to replenish even the bread. One had to shout and ask for the manager and then the bread appeared in 2 minutes. All in all an avoidable experience Live at your own peril.
Anne Perton
Terrible hotel do not stay in, I spoke to the manager and all he said, Mr. Lisk was that they would check the air conditioning. No air conditioning the unit broke down and then the outlet didn’t work when they brought up a fan stay— away from this hotel. The manager did not apologize to us, he just said he would look into it. Hotel is pretty but they don’t care about your business and you will not sleep comfortably there.
Toni Marić
We are Academy that works in 10 countries and we have never seen this kind of unprofessionalism and never had this large amount of problems because of terrible hotel organization. Nothing was as agreed and the conference room was not ready for us 10 minutes before the start of the course even though we agreed that everything should be ready 1 day before. Nobody knows what to do in this hotel, they are rude and the organization is completely terrible. We reserved the room for whole day on the second day and they stormed in that we need to go out because they need a room for concert. I would avoid this hotel at every possible cost!
Michael
We stayed at the Arcotel Wimberger Wiem in Vienna recently and were very pleased. The hotel reception and staff were welcoming and very friendly. The restaurant was so good that people from other hotels came in to dine there and the staff were very friendly. The hotel location was perfect for us. Five minute walk to the longest shopping street in Europe (at the end of the street is the city centre), five minute walk to drop off point for the airport shuttle bus, Seven minute walk to the major concert hall in Vienna and five minute walk to tram and railway station. Thoroughly recommend this hotel to anyone who intends to stay in Vienna.
Typische Antwortzeit unter 24 Stunden.
Laut Impressum
Laut Impressum
Für Arcotel liegen bisher 14 öffentliche Bewertungen vor (2,7 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: US. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Die bestbewerteten Anbieter in der Branche Hotel sind eDreams (4,4 von 5), Opodo (4,2 von 5), Lastminute (4,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Arcotel ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Arcotel hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Arcotel: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.