Bewertung
1,9
Mangelhaft · von 5 Sternen
Geschäft für Modeaccessoiresarmaniexchange.com
Armani Exchange Erfahrungen
1,9von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
100
13 in den letzten 12 Monaten
Geschäft für Modeaccessoires
8%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
13 in 12 MonatenIhre Stimme
Erfahrung zu Armani Exchange schreiben
Hovsep Hovhannisyan
Verifizierte Bewertung
Excellent Experience!
Excellent experience with Armani Exchange! Great quality, fast service, and excellent customer support. Everything was perfect.
0
Luca
Verifizierte Bewertung
Habe eine Armani Uhr gekauft welche…
Habe eine Armani Uhr gekauft welche nicht funktioniert. Habe herausgefunden, dass es über Fossil läuft und die haben mir schon fünf mails geschrieben, dass sie meinen Fall bearbeiten werden. Ein absoluter Witz. Armani, Fossil...totaler Reinfall.
0
Facts Sharing
Verifizierte Bewertung
Terrible and worst experience at Armani Exchange Icon Bali
I’d like to share an unfortunate and worst then terrible incident regarding the tax refund process at Armani Exchange store at Icon Bali. On 18 April, I visited the Armani Exchange store at Icon Bali and spent IDR 8,300,000. I forgot to bring my passport for the tax refund, and the sales associate suggested I WhatsApp him my passport details and photo once I returned to my hotel. I sent it to him after 10pm that same night. I waited until Sunday at 3:30pm. Since I hadn’t received any update on the tax refund status, I followed up with him. He replied that his office was closed on weekends and the paperwork could only be processed on Monday. He asked me to wait. I was extremely frustrated by this response. I wasn’t aware that the tax refund is handled by their office only on weekdays, and he did not inform me of this limitation beforehand. I explained that I couldn’t wait until Monday as I would be leaving Bali in the morning, and asked why he hadn’t told me earlier. I tried calling him 5 times, but he didn’t pick up. He only replied to my texts, insisting I had to wait until Monday despite knowing I was flying out. Put yourself in my shoes — how would you react to such an irresponsible response? I was left with no option to complete the tax refund before departure. I then requested to return the pants I purchased for IDR 4,500,000, since I could not return the sweater as I had already worn it. Disappointingly, my refund request was also denied. So I was stuck: unable to process the tax refund before my flight, and unable to return the item. The situation was handled very poorly, and it left me extremely disappointed with the service. Here’s a refined, clear version you can use for a formal complaint: I went down to the store and demanded a refund in a very loud voice because I was extremely angry and disappointed. I repeatedly asked why they could not process the tax refund immediately, why it had to wait until Monday, and how it could possibly be processed when I would already be on a plane. Since the tax refund could not be done, I demanded a refund for my pants instead. I was shouting at this point and even asked them to call the police, but the answer was still no. I sought help from the information counter. Staff and a doorman came over, but they could not assist at all. Instead, the information counter staff raised his voice at me and told me to respect him because I had spoken to him in an angry tone. In this situation, I wonder who would be able to stay calm. He became angry and shouted back at me because I raised my voice at him. This is very unprofessional, and my impression of Icon Bali’s service standards has dropped significantly. I could not believe the attitude of the staff. He was not empathetic and only thought about himself being shouted, instead of putting himself in my shoes and trying to understand what I was going through. This is extremely poor customer service and shows a lack of professionalism. Incidents like this damage the reputation of Icon Bali as a friendly mall. Management should look into staff behavior before further harm is done to the mall’s reputation. Please explain why tax refunds cannot be processed for weekend purchases. If tourists cannot claim tax refunds on weekends, this should be clearly communicated at the point of sale. Otherwise, people will avoid shopping at your store on weekends. This unfortunate incident has damaged your brand’s reputation. Unless this is resolved appropriately, I will be sharing my experience publicly to ensure other tourists are aware and do not encounter the same problem.
0
Aa
Verifizierte Bewertung
Dopo diversi anni di acquisti presso…
Dopo diversi anni di acquisti presso questo brand, ora mi perdono come cliente. Il pacco non l'ho ricevuto. Di sono affidati alle notizie fasulle ricostruite dal corriere quando dal satellitare si evince che il pacco è stato consegnato altrove. Sono costretta a dedurre che questa azienda non merita più il mio supporto e la mia stima!
0
Daniel Stahl
Verifizierte Bewertung
Terrible product and even worse customer service.
They send you items that look nothing like what you order. Than they refuse to let you return it. I have to submit a claim through Paypal to get my money back and pay the return shipping myself. The merchandise was terrible and the customer service was even worse.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
Alternativen zu Armani Exchange
Geschäft für Modeaccessoires-Ranking →Häufige Fragen zu Armani Exchange
Ist Armani Exchange seriös?
Armani Exchange erreicht aktuell 1,9 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (New York, US) ist öffentlich dokumentiert. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Armani Exchange?
Kundinnen und Kunden bewerten Armani Exchange im Schnitt mit 1,9 von 5 Sternen („Mangelhaft“) auf Basis von 100 Bewertungen. 13 davon stammen aus den letzten 12 Monaten.
Wo hat Armani Exchange seinen Sitz?
Armani Exchange hat seinen Sitz in New York, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Armani Exchange gibt es?
Die bestbewerteten Anbieter in der Branche Geschäft für Modeaccessoires sind QVC UK (4,0 von 5), Boozt (4,1 von 5), I SAW IT FIRST (2,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Armani Exchange beansprucht?
Nein. Das Profil von Armani Exchange ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Armani Exchange hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Armani Exchange auf Bewertungen?
Armani Exchange: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Armani Exchange negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.