Bewertung
1,3
Schlecht · von 5 Sternen
1,3von 5 · Schlecht
Bewertung
Schlecht · von 5 Sternen
Stimmen
100 in den letzten 12 Monaten
Hobbygeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
claudia queiroz
Terrible experience! I was offered a free trial, I cancelled, and got charged for nearly a year ($14,95 monthly), so in other words, I paid $24.99 for the book and then other $150 for audible and never used it. I tried calling a few times though Amazon transferring me to them, but transferred to Índia, they hung up the phone on me twice. I then found the Amazon ceo email and wrote him and Audible wrote me two days later teaching me how to cancel it myself on the app, but I don’t have their app. I called Amazon, complained again and they transferred me to audible in India again, but this time they stayed on the phone to make sure Audible would not hang up on me again. I was finally able to cancel the membership, but they denied the refund for all the months that it should have been cancelled. The agent was nice and made sure to let me know this was not his fault.
Sophi
I’ve just started using audible as I thought it would be better than BookBeat (more titles) what a misconception!!! I have the premium version. It seems I have to pay for almost every book I would like to read (on top of the monthly cost) there is supposed te be a list of books that are free, this turned out to be a very short one in the genre I like. Also I should have access to something called ‘plus’ but there is no mention of it on the site and finally they seem to think that Dutch and German are the same language, they mix it up all the time on all (site) pages so there are parts of the site I understand and parts I don’t understand. So very disappointed!!
Isabel Cai
I had Joy as my customer support, and she was a delight! Although she did type quite slow, she didn't dawdle and was able to get me refunded for a monthly subscription I forgot to cancel. Super sweet lady and made the experience great!
John Grace
For the past three months I have been charged for my membership but received no credits. After an hour texting with with Abhishek, I finally received two credits, but only after sending a screen shot of my account status. You call this customer service? I don't!
Lotte Hoff
Audiobooks are fine. However, the app is awful. It keeps telling me i do not have an account because I am in the wrong location and it wants to login in to the German account that i indeed do not have. It "pretends" to bookmark the spot you left off . So you trust that... but ... then you come back and it just has not done that. It just randomly starts playing hours after I have turned it off. I was in the middle of a meeting! Downloading audiobooks does not seem to be possible, i have given up on the idea. Please remove that button. And then i go to the contact page to tell them the issues and there is no way for me to just send them a quick message. I just get tortured by an AI chatbot that will only let me talk to a real person if I lie about what the issue is... I do not need to speak to a real person. I just want to give you suggestions in an e-mail. Why will you not let me?? Well... then instead you get a crappy review that is public instead of between us. I have no other way of letting you know what is wrong.
Typische Antwortzeit unter 24 Stunden.
Laut Impressum
Laut Impressum
Audible erreicht aktuell 1,3 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: der Firmensitz (Schumannstr. 6, 10117 Berlin, US) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Audible im Schnitt mit 1,3 von 5 Sternen („Schlecht“) auf Basis von 100 Bewertungen. 100 davon stammen aus den letzten 12 Monaten.
Audible hat seinen Sitz in Schumannstr. 6, 10117 Berlin, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Hobbygeschäft sind ThriftBooks (4,6 von 5), Eldorado (4,0 von 5), QVC Deutschland (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Audible ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Audible hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Audible: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.