Bewertung
3,0
Durchschnittlich · von 5 Sternen
Kinderbekleidungsgeschäftbabyshop.com
Babyshop Erfahrungen
3,0von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
1.424
325 in den letzten 12 Monaten
Kinderbekleidungsgeschäft
12%
Anteil 5-Sterne-Bewertungen
Bewertungen (1.424)
325 in 12 MonatenIhre Stimme
Erfahrung zu Babyshop schreiben
Amanda
Verifizierte Bewertung
Beställde skalkläder för två veckor…
Beställde skalkläder för två veckor sedan men de skickar helt fel kläder, fick två regnjackor. Helt omöjligt att få tag på kundtjänst! De svarade efter 4 mail att jag skulle skicka tillbaka jackorna och efter att dom fått de i retur skulle de skicka rätt varor. Jag kommer aldrig mer våga handla härifrån! Jag tycker de minsta de kan göra är att föra över mina pengar, men återigen inget svar så här står jag utan kläder och utan pengar!
0
Jinumol Mathew
Verifizierte Bewertung
Save yourselves from their ONLINE SHOPPING HORROR!!
Re: Order Number 9526081849052 – from UAE We had ordered for 2 items to attend a baby shower on 22nd October, 2026. the website assured us that the items would be delivered by 21st October, 2026. However to our great misfortune, we did not get the item on 21st, not even on 22nd, not even on 23rd!!! We called the CLUELESS CUSTOMER SERVICE and asked them to cancel the order so we could order from Amazon and finish off our duty. They assured us that they will cancel and send us an email, which never came!! So we called them again and asked them to cancel again - same assurance of an email - same delivery of promise - no email... However we proceeded to order from Amazon and voila the exact same evening we get an email that the products have been shipped!!! So we hurriedly cancelled the order with Amazon!! Look at the trouble!! Had we been given SURE and accurate information EARLIER, we could have made alternative arrangements and avoided this entire embarrassment. Now the day after the email that the products have been shipped- no sign of delivery. So the rut starts again - call the customer service!!! And imagine the answer from the customer servi- Sir we have no idea as to where your items are!!! REALLY!!! So we tell them if you have no idea put us through your manager. And the manager has a fantastic strategy- she starts her sentence in English and ends in some strange language - which has not been heard on earth!! Definitely a smart avoidance tactic - future customer service enthusiasts may please take note!! with great pain and difficulty and persistent repetitions, we found out the name of the logistic company. Asked her to give the phone number and SHE SAYS THE COMPANY DOES NOT HAVE A PHONE NUMBER!!! Now guess what - that delivery company is also a part of the Great Landmark Group and it has phone numbers which no one attends!!! She was right tho'. The product which was to arrive on 21st finally arrived on 26th - that again thanks to our persistent follow ups otherwise 2 weeks is their staple time is what we have heard.... We wrote an email claiming for a compensation, read their reply “However as the order has now been successfully, we are unable to arrange delivery for today” We had needed the gift for the meeting that particular day, when we arrived for the meeting without any gift for the baby. We were already embarrassed because we had to attend the meeting without the gift, and their response showed an astonishing apathy toward that situation. As if that apathy was not enough, they were also mocking us!!!! Their response is extremely disappointing and they do not understand the seriousness of any complaint. They have no concern or regard - only profit and loss of their company. They treated the eventual delivery as though it resolves the matter. A gift delivered after the occasion for which it was purchased does not fulfil its purpose. Even much smaller fast-moving consumer goods companies routinely offer appropriate compensation when a customer demonstrates a genuine product defect or service failure. It is therefore particularly disappointing that Babyshop, a much larger company and an international company for that matter, appears unwilling to take meaningful responsibility when its own failures have caused a customer such inconvenience and embarrassment. So dear future customer, A kind word of advice to you: 1. Remember you just a number to them. 2. If you find a product in their store, ready to buy, take it and go, but no, if you ordering from their website - then say all your prayers... Dear Babyshop management, if at all you read this, a kind word of advise to you too - 1. put REALISTIC DELIVERY DATES on your website. I frequently order from Temu and Shein - they say they deliver in 2 weeks!! Don't we wait 2 weeks? We do right?? Wake up!! This is a cheap marketing strategy. Showing early delivery dates and delivering at your sweet time....
0
Valentina
Verifizierte Bewertung
Handla INTE hos Babyshop!
Handla INTE hos Babyshop! Jag vill starkt avråda från att handla hos Babyshop. De skickar fel varor som är betydligt billigare än det man faktiskt har beställt. Svarstiden är väldigt lång och de svarar på engelska. Trots fel hos de håller de inne mina pengar och kräver att jag först ska returnera de felaktigt skickade varorna innan de hanterar återbetalningen. Jag anser att detta är fullständigt oacceptabelt och kommer att ta ärendet vidare rättsligt om det inte löses omgående.
0
τινα τζι
Verifizierte Bewertung
Highly disappointing experience
Placed my order, tracking number working, received the parcel and it was wrong. Guess they mixed up and sent me someone elses' order, but it was meant to be a gift so we are left empty handed. Possibly mistake during packaging/labeling but their return/claim procedure is fully automated and does not apply for such a case. Emailed them so I can return it and check if they re-send the correct items or refund us, still no useful response after 3 days, only 1 automated bot reply. Disappointing and scammy vibes.
0
Jennie
Verifizierte Bewertung
Fått fel vara
Fått fel vara, har beställt Kavat vinterskor i stl.29 på kampanj till dottern men får hem ett par gummistövlar i stl 33…. Då irriterande att det inte ens går att ringa företaget för snabbare hantering! Mailat men fick ett automatiskt svar att det är semestertider och därför kommer det att ta längre tid än vanligt! Semestertider i slutet av augusti!?!?!
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 82 % der negativen Bewertungen.
Alternativen zu Babyshop
Kinderbekleidungsgeschäft-Ranking →Häufige Fragen zu Babyshop
Ist Babyshop seriös?
Babyshop erreicht aktuell 3,0 von 5 Sternen aus 1.424 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: der Firmensitz (Kungsgatan 9, 111 43 Stockholm, SE) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Babyshop?
Kundinnen und Kunden bewerten Babyshop im Schnitt mit 3,0 von 5 Sternen („Durchschnittlich“) auf Basis von 1.424 Bewertungen. 325 davon stammen aus den letzten 12 Monaten.
Wo hat Babyshop seinen Sitz?
Babyshop hat seinen Sitz in Kungsgatan 9, 111 43 Stockholm, SE. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Babyshop gibt es?
Die bestbewerteten Anbieter in der Branche Kinderbekleidungsgeschäft sind Boozt (4,1 von 5), Next (4,2 von 5), Fashion Nova (4,1 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Babyshop beansprucht?
Nein. Das Profil von Babyshop ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Babyshop hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Babyshop auf Bewertungen?
Babyshop: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Babyshop negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.