Bewertung
3,1
Durchschnittlich · von 5 Sternen
Motorrad-Ersatzteilgeschäftbagorosperformance.com
Bagoros Performance Erfahrungen
3,1von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
149
9 in den letzten 12 Monaten
Motorrad-Ersatzteilgeschäft
33%
Anteil 5-Sterne-Bewertungen
Bewertungen (149)
9 in 12 MonatenIhre Stimme
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Liam Lee
Verifizierte Bewertung
A Human Touch
Bagoros has been a pillar in the KTM community ever since I could remember. All it took was one crashed 390 Duke for me to finally begin my journey into becoming a "Wheelie God" just like Rok Bagoros. Let's talk about pricing first. Their prices are hot 🔥 however its not as hot as looping on a bike with no protection at all. Their parts are of superior quality to many brands out there and the engineering is very well fleshed out. Trust me... I'm an engineer 😉 So I bought a wheelie bar and thought "yup that's all I need". I paid their price, It shipped quickly, I got my part and then went back to practice. I fell again in the lot, broke more parts and then decided, "now I need the front freestyle pegs and subcage" (sub cage wasn't available). Based on my positive first experience I taxed my credit card and ordered the pegs with an eager grin. This was when the first instance of the "Human touch" was felt. My order did not ship. After a week I got concerned. I emailed customer service 3 times and got no response... "Did I get scammed??" I thought to myself. I eventually went to their site and left a well deserved negative review on the item I ordered, hoping to get their attention. It did! I received an email within 30 minutes from a representative named Žan Kerec. He did the usual apology and then my item shipped the next day. I was happy, but it showed me that if things were run properly, I could have gotten my order so much quicker. He explained to me that its a small operation etc. To which I understood but still did not empathize. At this point I started making cheeky requests for an autograph from Rok but instead I just got my front pegs. Žan, did however ensure that I got my item and I was back to stunting. I let the bad experience go because at the end of the day one man went out of his way to fix someone else's mistake. Now to the subcage... It was out of stock for a while so I signed up for an email notification when they restocked that never came... I randomly saw it available one day quite some time later... I also broke quite a few foot pegs while I waited, some may say that they owe me foot pegs too! Jokes aside, I ordered the sub cage and this time, instead of playing the waiting game, I immediately emailed Žan, and let him know I made an order hoping for minimal delays. He didnt initially respond to me but thats okay... sometimes when you have no news to report you lay low and attend to other matters. Yet another week had passed with no shipping notifications. I emailed Žan, again and he confessed some delays in their manufacturing... I was upset! A premium price for low teir service! At this point Žan made it his mission to ensure that I got my parts as soon as they were available and he even went to Rok and got him to sign me a poster, fulfilling my previous cheeky request. That is a man I respected because at the end of the day, he did not need to do anything except calm me down over an email while I wait for my parts. Something that an AI can do in these modern times... This was instance two of the human touch. Eager like a child, I got my subcage and not one but two posters signed by Rok himself! I was as happy as children given candy, money, and no homework! Until...they forgot to send me the bolts for the subcage pegs... How does one truly word disappointment? I simply researched the bolts needed and went to a hardware to purchase them. I then emailed Žan, as though we were friends at this point, telling him at length, my disappointment. I was done with them at this point. Where I'm from customer service is a luxury so I was pretty used to poor service and mishaps. After airing out my frustration, I wrote them off mentally. A human touch part 3 - Žan read my email and responded to me withing 30 minutes of their opening time. He apologized to me like I had never experienced before. He had a nice long chat with the operations department on my behalf, he then shipped me the bolts even though I said dont bother, i wasn't paying to clear 2 bolts and nuts. He said they they will absorb the cost. I thought "sure, a nice gesture", but I was already disenchanted. Fast forward a week from then, I got the bolts, a t shirt somehow in my exact size, and handle bar grips for the only mod I had left to do, the magura handle bar. My frown turned upside down. Not because I got "free stuff" but throughout my many emails with Žan, it was clear to me that he understood my brand loyalty, my devotion to stunting, and figured out my size from a cheeky picture of me doing a wheelie... Only a human would care so much. They may have issues, but only people who care will jump through hoops to not only rectify mistakes but go the extra mile to win their trust again. At this point I'm more a fan of Žan than I am of Rok. I really felt the warmth of customer service, something that has long been lost in modern times. I hope they continue to grow! 😁 Thank you Žan.
0
Brandon Ammerman
Verifizierte Bewertung
TERRIBLY RAN BUSINESS
Ordered a part for my bike, took 2 months just to SHIP. Also paid almost double the cost of the part just in shipping and still have to pay the cost to import, apparently that wasnt covered in the ridiculous price for shipping. DO NOT WASTE YOUR MONEY, TAKE YOUR BUSINESS SOMEWHERE ELSE
0
Mateja Ferk
Verifizierte Bewertung
I have ordered Tail Tidy for the SD…
I have ordered Tail Tidy for the SD 1290, for my husbands motorcycle. Fast shipping and good customer support. Deffo not the last time im ordering.
0
Arya Yavari
Verifizierte Bewertung
Bagoros Performance really went the…
Bagoros Performance really went the extra mile with my recent order! I had an accident that required a couple of extra replacement parts for my 2024 KTM 990 Duke track bike. I emailed them for the bobber, adapter, and bolt assembly. George took care of everything without any trouble and sent the parts out right away. Everything arrived before my track day, and the quality was fantastic. These crash bobbers work wonderfully. As someone who’s sent his bike in a low side at about 80 mph with virtually no damage to the bike other than the crash protection, I can vouch for their effectiveness and quality.
0
Nicola Petrone
Verifizierte Bewertung
Truly fantastic products
Truly fantastic products! I ordered from Italy and received my order in less than 6 days. Top quality and customer service 💪🏻
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 54 % der negativen Bewertungen.
Alternativen zu Bagoros Performance
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Ist Bagoros Performance seriös?
Bagoros Performance erreicht aktuell 3,1 von 5 Sternen aus 149 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: der Firmensitz (Lackova ulica 2, 9250 Gornja Radgona, SI) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Bagoros Performance?
Kundinnen und Kunden bewerten Bagoros Performance im Schnitt mit 3,1 von 5 Sternen („Durchschnittlich“) auf Basis von 149 Bewertungen. 9 davon stammen aus den letzten 12 Monaten.
Wo hat Bagoros Performance seinen Sitz?
Bagoros Performance hat seinen Sitz in Lackova ulica 2, 9250 Gornja Radgona, SI. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Bagoros Performance gibt es?
Die bestbewerteten Anbieter in der Branche Motorrad-Ersatzteilgeschäft sind Thevisorshop (4,8 von 5), MOTEA (3,8 von 5), Maciag Offroad (4,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Bagoros Performance beansprucht?
Nein. Das Profil von Bagoros Performance ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Bagoros Performance hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Bagoros Performance auf Bewertungen?
Bagoros Performance: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Bagoros Performance negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.