Bewertung
4,3
Gut · von 5 Sternen
Baiia Erfahrungen
4,3von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet langsam
Stimmen
661
131 in den letzten 12 Monaten
Unternehmen
68%
Anteil 5-Sterne-Bewertungen
Bewertungen (661)
131 in 12 MonatenIhre Stimme
Erfahrung zu Baiia schreiben
Jennifer Faye
Verifizierte Bewertung
Poor Experience
I’m genuinely surprised to see this company has four stars, because this has been one of the worst customer service experiences I’ve had in years. First, they don’t actually accept returns for a refund. You can only exchange or receive store credit. The item I originally purchased was very poor quality, and unfortunately there wasn’t anything else on the website that I really wanted. I had purchased it specifically for a beach vacation that I was planning months in advance, but once I received it, I knew I would never wear it. Rather than lose all of the money, I exchanged it for a sarong that cost about half as much, knowing I would probably never use the remaining store credit. I was at least hoping to use the sarong on my upcoming trip. I shipped my original item back, and then waited. And waited… Weeks went by without the replacement even being shipped. Most companies I’ve dealt with process exchanges quickly once the return is scanned or received, especially when a customer has explained that the replacement is needed by a specific date. I contacted the company and explained that I was leaving for my trip and that if they didn’t ship the exchange soon, it wouldn’t arrive in time. My concern seemed to be disregarded. The item still wasn’t shipped in time, so I’m now leaving for the vacation without the item I specifically purchased for this trip. At this point, there’s essentially no reason for me to receive it. On top of that, I had to pay to ship the original item back for the exchange, and I’m still left with store credit that I don’t anticipate using because I wasn’t impressed with the quality of their products. In an era when so many retailers have made returns and exchanges incredibly simple and customer-friendly, this experience felt unnecessarily difficult at every step. Between the poor product quality, no-refund policy, paying return shipping, extremely slow exchange processing, and lack of urgency after I contacted customer service, the entire experience was disappointing. I personally would not purchase from this company again.
0
Rita S.
Verifizierte Bewertung
Non-existent customer service
Non-existent customer service. Waiting 2-3 weeks on status and sent 2 emails with zero response. Avoid this businesss at all costs!
0
S. Brandstetter
Verifizierte Bewertung
I’m extremely disappointed with the…
I’m extremely disappointed with the quality of Baiia’s swimsuits. After about a year of wear, the fabric and seams have deteriorated significantly. I own several of their suits, and unfortunately, they are now all damaged or unwearable. When I contacted the company, their suggestion was to have the swimsuits hemmed. Considering how expensive these swimsuits are, customers should not have to pay for alterations just to extend their lifespan. My suggestion to Baiia is to improve the durability and overall quality of its products. At this price point, this should not be happening. Dont buy!
0
Chantelle Anthony
Verifizierte Bewertung
I am honestly obsessed with my…
I am honestly obsessed with my swimwear. Not only are the pieces absolutely stunning, but the customer service was incredible from start to finish. They combined two of my orders together for me, and when we ran into issues with NZ Customs, the team handled everything so graciously and kindly even while I was stressing out. And the swimwear itself… wow. As someone who has struggled with confidence wearing bikinis, I cannot explain how beautiful and feminine these pieces made me feel. They accentuate your curves in the most flattering way and somehow make you fall in love with your body again. The quality speaks for itself and I genuinely cannot see myself shopping anywhere else for swimwear now. I’ll 100% be coming back for future pieces. I truly hope this business continues to grow because they deserve every bit of success. Love love love.
0
Jenny
Verifizierte Bewertung
Lush Fabric, colour way and reverse option for 2 styles
For a personal/intimate range its fair that you cant get a refund but they have offered a credit. I love the patterns and the fact you can reverse the swimwear so you end up with 2 styles (great if youre packing light or carry on)....I wish the bottoms had tighter stitching on the band around the legs so they didn't hang loose. I ended up returning the set due to this but in hindsight could have kept the top and changed up the bottoms. Lovely fabric - keen to reuse my credit for my Greek Islands trip
0
Die Akte
Antwortet langsam
Typische Antwortzeit über einer Woche.
AU
Häufige Fragen zu Baiia
Ist Baiia seriös?
Baiia erreicht aktuell 4,3 von 5 Sternen aus 661 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: Unternehmenssitz: AU. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Baiia?
Kundinnen und Kunden bewerten Baiia im Schnitt mit 4,3 von 5 Sternen („Gut“) auf Basis von 661 Bewertungen. 131 davon stammen aus den letzten 12 Monaten.
Ist das Profil von Baiia beansprucht?
Nein. Das Profil von Baiia ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Baiia hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Baiia auf Bewertungen?
Baiia: Antwortet langsam. Typische Antwortzeit über einer Woche.
Kann Baiia negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.