Bewertung
2,1
Mangelhaft · von 5 Sternen
2,1von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
14 in den letzten 12 Monaten
Tiere
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Debbie J
I received the GENERIC product. This was false advertising. I ordered four FLEA and Tick collars, which cost $149.95 + shipping. When they arrived, I saw that this was a GENERIC product. The link I clicked on online said this was the number one-rated flea and tick collar. BOGUS. I called customer service and told them that I wanted a refund. They said to send the product back and that I would need to pay for that. So now I paid $30.00 shipping on a falsely advertised product and have to pay to ship it back. I asked for my call to be escalated. The rep (Janelle) said that they would have a Manager call me back. I will update this review if my concerns are handled.
Tom Grady
I ordered a flea and tick collar from bark buddy and nowhere on the order form did it say I had to pay for shipping when I saw that I was being charged $9.99 shipping I called customer service to cancel my order, the lady asked me if I would not cancel my order if she credited my account $10, so I said yes. When they flea and tick collar arrived I put it on my flea and tick free dog and one week later my dog was infested with fleas, it appeared to me that the collar was not doing the job that I expected, so I called customer service to request a full refund as it stated on their website. I personally had trouble understanding the dialect of the Filipino American customer service representative. Instead of giving me instructions in order for me to receive a full refund as stated on their website they only offered me a $10 credit and if I would keep the flea and tick collar which I ultimately accepted. I had to almost argue with the customer service representative to get them to agree to give me a full refund but then they only wanted to give me $39 when the collar actually cost me $59. I got so aggravated I finally just told them the credit my account $10 and I would keep the collar, I wanted to end the conversation as soon as possible and in the aggravation. I was told that the credit would take six to 14 business days, so we will see. I would recommend to anyone thinking about buying from this company too think about it long and hard before you do.
LAWRENCE FRASER
I purchased the barxbuddy anti-barking device which had no affect on my dog. I contacted the company a couple days after receiving the device as I wanted to return the device for a refund. The company advertisement on its website mentions hassle free return. After contacting the customer service rep by email, the rep offered to give a $15 credit instead of returning the device. I declined the credit and asked for instructions for the return, and no reply from customer service was received. I created a new message to customer service again asking to return the device for a refund….no reply! This company in my opinion is a complete fraud ans their advertising states hassle free returns. I then checked the reviews something I wish I had done beforehand and learned several others have had similar experiences when they tried to return their product(s). TERRIBLE customer service by this company….DO NOT waste you’re time as their guarantees are worthless!
Fila Brasileiro
We are inundated with ticks. I put three large dogs on Bravecto but the two small dogs I was reluctant to do that because they are both very old and infirm. Instead I opted to try the barxbuddy flea and tick collar. In the span of three days one dog had 13 ticks embedded and several crawling on him, while the other one had seven ticks embedded and a couple crawling on her belly. First I thought well maybe it does work and if they didn't have the collars they would have way more ticks on them. In other words I gave the company a pass. The kicker though was when I had one of the dogs sitting on my lap and I literally saw two ticks walking along the collar. Yes on top of it; so much for being a "deterrentt"!Consequently I contacted the company for a refund. I received a response a couple of days after the first email but the client rep did not provide me with an address to return the product. Second and third emails STILL did not address either my complaint or my request for a box office. Rather, their reply was the proverbial "we will credit you $15" in lieu of returning. In other words I need to buy something again. Well $15 doesn't cut it given what I paid for the product and that it shipped from the US to Canada. After reading all the negative reviews I have decided just to swallow this and not even bother packaging up and paying the shipping. They are the absolute worst. I believe in homeopathy but I think these guys are really bad, bordering on scam.
BLT
i got the flea and tick collar and within 2 weeks my dog had a tick. they do not want to refund and thay charged me for two and I only needed one. They need to quit false advertisement. There are way to many bad reviews on all their products.
Typische Antwortzeit unter 24 Stunden.
Barxbuddy erreicht aktuell 2,1 von 5 Sternen aus 6.604 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Barxbuddy im Schnitt mit 2,1 von 5 Sternen („Mangelhaft“) auf Basis von 6.604 Bewertungen. 14 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Tiere sind VakantieVeilingen - Nederland (4,0 von 5), VakantieVeilingen - België (4,2 von 5), Medpets (4,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Barxbuddy ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Barxbuddy hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Barxbuddy: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.