Bewertung
3,0
Durchschnittlich · von 5 Sternen
3,0von 5 · Durchschnittlich
Bewertung
Durchschnittlich · von 5 Sternen
Stimmen
100 in den letzten 12 Monaten
Unternehmen
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Bjorn
Great UX but it functions very poorly. The preview constantly dissappears and editing is not possible. Apparently many users face these issues. So not worth the steap pricing.
Joshua M
I am a long paying customer and make active use of my main account. Base44 continued to charge for an extra unused account I had - when it was not in active use - and refused my requests for a refund.
Mr. Mehmet Bekir
I was encouraged to this site by a seller of websites for sales. I did not use base 44 and have been billed, this company maybe good at what they do. They make very difficult to cancel and ask for refund it is well hidden in there system and the support team are very unhelpful. No closure or refund after more than several attempts. I would now like to add that Base 44 has contacted me asking for the open ticket number relating to the cancellation. I went onto the site, and my open ticket has been closed by the team there. They sent me an email saying my subscription remains live until Sept 25th, 2026. So they have not really listened to my request. My message to them is that I would improve my star rating if they refunded me the full £110 pounds and stopped hunting for re-subscription
Defend Christ Music
My case is; #6a8f8264. My experience with Base44 has gone far beyond one bad day or one isolated technical issue. I have repeatedly lost time, money, and energy dealing with problems that should never have become this difficult. I have dealt with billing issues, subscription problems, integration-credit problems, AI/tool reliability problems, and now domain issues that could not even be fixed from my side. Most recently, my renewal failed. Support told me the failed charge was canceled and that I was free to purchase another plan, yet the system still treated my account as active and blocked me from renewing. I then had to spend more money just to create a temporary replacement site so visitors would have something professional to see while my platform was being upgraded. Then, after disconnecting my custom domain from the old app, Base44 still had the domain registered in its backend and prevented me from connecting it to the new app. I was told that only support could release it. This came after previous problems where I had to deal with major integration-credit usage, platform functionality issues, and repeated troubleshooting instead of actually building and running my business. The biggest issue is the cumulative impact. I have spent hours dealing with support tickets, billing screens, broken functionality, workarounds, and emergency fixes. Time that should have gone toward customers, meetings, product development, and growing my Edtech platform was instead spent trying to keep the platform functioning. I understand that software can have bugs. What I do not accept is repeatedly having to lose time and spend additional money because of problems inside a paid platform, especially when those problems require support intervention and support is slow to respond. At this point, I have lost confidence in Base44 as a platform for a serious long-term product. I am already moving my Edtech platform away from Base44, and after this experience, I do not see myself ever building another important project on Base44 again. Base44 is something that looks good on the outside but is truly hell from the inside. The unexpected costs, and dependence on support when something goes wrong has completely outweighed that convenience. I genuinely wanted Base44 to work. After everything I’ve dealt with, I’m done.
tammy
This has been resolved and Base44 refunded me the full amount less processing fees. Very grateful for the outcome. Thank you. I am writing this review to urge Base44 management to review my open support ticket regarding a severe case of billing misrepresentation.I was recently pushed into buying a high-tier annual subscription via a direct link during a phone onboarding session for a third-party UGC partner program. I was explicitly assured over the phone that the platform came with a 30-day money-back guarantee if it did not suit my needs as a new creator. Trusting this assurance, I committed to the annual plan.When I realized within 48 hours that the tool was not appropriate for my current stage, I reached out to cancel. I have used exactly zero (0) AI credits and have absolutely no data usage on the platform, leaving zero server footprint. Despite this, customer support issued a rigid refusal based on their Terms of Service, which I was never presented with or given an opportunity to read prior to the phone sale.I understand that the third-party program gave inaccurate information, and Base44 support is looking into them. However, as the consumer caught in the middle, I am left holding a massive annual bill for a service I cannot use.I have reached out to support asking for a fair, amicable compromise: a prorated resolution where Base44 charges me for the single month elapsed and refunds the remaining 11 months of unused service. I hope a billing manager sees this review and steps in to do the right thing so we can resolve this without escalating to a formal bank dispute. Ticket #6a8f7025
Typische Antwortzeit unter 24 Stunden. Beantwortet 79 % der negativen Bewertungen.
Base44 erreicht aktuell 3,0 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Base44 im Schnitt mit 3,0 von 5 Sternen („Durchschnittlich“) auf Basis von 100 Bewertungen. 100 davon stammen aus den letzten 12 Monaten.
Nein. Das Profil von Base44 ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Base44 hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Base44: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.