Bewertung
4,1
Gut · von 5 Sternen
4,1von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
27 in den letzten 12 Monaten
Schuhgeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Ricky Dalton
Purchased a pair of shoes for £35 tried them on home and walked up my path and back so literally a minute maximum but they were too big. I sent them back and they refused to refund me. They said they had been worn.! Worse Company and I will never buy shoes off them again!
Greg Walker
Communication was good and base London sent me a refund straight away after reviewing the pixtures of the boot I bought. One boot the leather was so thin it was wrinkled and felt like it was about to tear. The other boot had a big dob of glue stuck on it. The polished finished looked sprayed. The Communication was OK and the refund was appreciated. The shoes I have been told to bin responsibly. I will not be buying base London boots again due to the terrible quality thats coming out of the Indian factory.
Mr Mark Brackenbury
Purchased 2 pair of tan brogue boots manufactured by Base London, different, but similar styles. On both occasions the 'burnish' effect started to come away within the first polish. On 1 pair the leather dye was coming away on the application cloth after using a Saphir neutral conditioning cream. I contacted Base London, with images, to tell them of the issue and basically received 'nonchalant' responses at best. Whilst both pairs have been returned, and refunded, this doesn't change the disappointment, delay in receiving money back and general frustration of trying to sort the problem. After a cursory check online since I have become aware that this issue is not isolated to my 2 pairs. There are plenty of documented cases of finish failure, peeling, and rapid deterioration These issues occur within short timeframes (weeks or a handful of wears) This strongly points to manufacturing or material defects, not misuse. My advice. Do not buy Base London footwear. Whilst they look pretty nice on the surface, I personally feel there is a distinct lack of quality in both manufacturing and finish.
jon fox
Still waiting to be notified of a pair of shoes I returned. My tracking shows delivered. They're not answering emails, no email to say that they have received my returns. Scam company. Avoid at all costs. Shoes looked like they'd been worn numerous times when they turned up and covered in scuffs and marks. I did ask them to check before they were sent out but apparently, it wasn't able to be done. I'm now in contact with PayPal to get my money back. Disgusting company.
Rafal
Really good service! Quick delivery, nice polite women on customer service phone which quickly located the problem and sort it out. Shoes are really good quality and now I am not surprised why they have so good reviews! This is my first pair but for sure not last one.! Honest more than 100% true recommendations!
Typische Antwortzeit unter 24 Stunden.
Base London erreicht aktuell 4,1 von 5 Sternen aus 861 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: Unternehmenssitz: GB. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Base London im Schnitt mit 4,1 von 5 Sternen („Gut“) auf Basis von 861 Bewertungen. 27 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Schuhgeschäft sind Boozt (4,1 von 5), PAVERS (4,9 von 5), I SAW IT FIRST (2,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Base London ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Base London hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Base London: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.