Bewertung
1,8
Mangelhaft · von 5 Sternen
Music Tribe Erfahrungen
1,8von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
61
15 in den letzten 12 Monaten
Musikgeschäft
15%
Anteil 5-Sterne-Bewertungen
Bewertungen (61)
15 in 12 MonatenIhre Stimme
Erfahrung zu Music Tribe schreiben
Philipp
Verifizierte Bewertung
nur Ankündigungen
Ankündigungen - Jahre später immer noch keine Produkte auf dem Markt. Absolut frustrierend.
0
Marek Strnadel
Verifizierte Bewertung
Behringer Support: A Week of Going Nowhere
I genuinely don't know what I'm supposed to do at this point. I need some basic technical documentation / CAD data for several Behringer products (WING Compact, WING Rack, X AIR XR18 and X32 Compact) because I'm designing transport cases for them. Nothing particularly exotic — I just need accurate dimensions, mounting points, etc. So naturally, I tried contacting support. Four support tickets later, here we are. Every ticket appears to be successfully submitted and gets a ticket number. Great! Except I never receive a confirmation email. And, of course, without the confirmation email I can't check the ticket status. So I contacted their wonderful AI chatbot, Uli, to ask about it. I explained the problem. Uli's solution? "You can check the status of your ticket using the confirmation email." Yes, Uli. That's the problem. I DON'T GET THE DAMN EMAIL. I explained it again. Same answer. Again. Same answer. At this point I started wondering whether I was talking to an AI or just arguing with a particularly stubborn CAPTCHA. Eventually, Uli gave me an email address where I could supposedly contact support directly. I sent an email. It bounced back. 550 5.4.1 Recipient address rejected: Access denied. Fantastic. Before submitting my fourth ticket, I also created an account on the Music Tribe website using the same email address, because Uli told me that my support tickets should be available there. They're not. None of them. Not even the ticket I created AFTER registering the account. So, just to summarize: 4 support tickets 0 confirmation emails 0 replies 0 tickets visible in my account 1 support chatbot permanently stuck in a loop 1 email address provided by the chatbot that immediately bounced approximately one week of my life slowly disappearing into the Music Tribe support system And the funniest part? I'm not even asking for support with a broken product. I simply need some technical drawings or 3D models so I can design cases for their equipment. I genuinely can't imagine what this must be like for someone who actually depends on their equipment for work. If you're a musician and one of your Behringer products breaks and you need technical support quickly, you're apparently expected to enter the same support labyrinth I've been stuck in for the past week. Good luck. At this point, contacting Behringer support feels less like customer service and more like trying to complete a side quest designed by someone who actively hates the player. One star for the support experience. Would give zero if allowed it. 🗿
0
Don Unwin
Verifizierte Bewertung
Exemplary support for Deepmind 6x
Bought a Deepmind 6x and struggled with a few things technically. Reached out via their bot on their website and was rapidly contacted by one of the most helpful and effective support people I've ever come across. (And that's not a small number).The gear is what it is. The website is quirky and has inconsistencies, but at this pricepoint I think it's remarkable and a bargain. (Have bought an audio mixer and Truth 4.5 monitors since. Very happy with both too).
0
Scott Monthony
Verifizierte Bewertung
Behringer stuff really is junk.
I bought a QX1202USB mixer just over three years ago. It gets used as a practice mixer in my home. Roughly two to three times a week for about an hour each. It has never been gig used. Never at high volume level. With an acoustic guitar and mic. It just recently started making noise. Popping and crackeling then loud pop, lost channel two. Channel one had little volume and turning the channel volume made terrible noises. So I pulled it apart. Turns out several transistors burned out. On both channels one and two. Of course it's past warranty. Pretty sad performance. I have a four channel Peavey PA head that is twenty five years old. Still works fine. Bottom line, I am replacing the behringer junk with a Yamaha mixer. It would be different if I had played 300 gigs with it and it died. It would have paid for itself. But I never made a dime with it. Just glad I wasn't playing a gig and it died. The part people forget is sure the customer may say they understand and aren't mad you can't finish a gig. But as I've seen before, they are reluctant to hire you back again. Because you have second rate equipment. Do better behringer. Music tribe, or whoever. You can do well with TC Helicon products. Even Turbosound stuff isn't horrible.
0
Rosario Perri
Verifizierte Bewertung
Acquistando il Behringer WING Rack mi…
Acquistando il Behringer WING Rack mi aspettavo un mixer digitale moderno e potente, ma non immaginavo una curva di apprendimento così estrema. Questo prodotto è chiaramente progettato per fonici professionisti o per chi ha già una grande esperienza con i mixer digitali. Per un musicista o un utente comune, l’utilizzo risulta estremamente complicato. La mia critica principale non riguarda la qualità audio, che è buona, ma la totale mancanza di accessibilità. Il manuale in italiano non esiste e anche i video e le guide nella nostra lingua sono praticamente assenti. È difficile imparare a usare un dispositivo così complesso quando tutta la documentazione è disponibile quasi esclusivamente in inglese. Ritengo che Behringer dovrebbe essere molto più trasparente prima dell’acquisto, specificando chiaramente che questo non è un prodotto adatto ai principianti o a chi non ha competenze da fonico professionista. Chi compra dovrebbe sapere in anticipo che dovrà affrontare un sistema di routing e configurazione molto complesso e che il supporto in italiano è praticamente inesistente. Un prodotto di questo livello meriterebbe manuali completi e tutorial ufficiali in diverse lingue, compreso l’italiano. Lasciare gli utenti senza una documentazione adeguata significa rendere inutilmente difficile l’utilizzo di uno strumento che, sulla carta, ha grandi potenzialità. In conclusione, non mi sento di consigliarlo a chi cerca un mixer intuitivo. Se non siete fonici professionisti o non avete già una solida esperienza con i mixer digitali, valutate con molta attenzione l’acquisto.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
Alternativen zu Music Tribe
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Ist Music Tribe seriös?
Music Tribe erreicht aktuell 1,8 von 5 Sternen aus 61 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Music Tribe?
Kundinnen und Kunden bewerten Music Tribe im Schnitt mit 1,8 von 5 Sternen („Mangelhaft“) auf Basis von 61 Bewertungen. 15 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Music Tribe gibt es?
Die bestbewerteten Anbieter in der Branche Musikgeschäft sind hmv (UK) (4,5 von 5), Best Service (2,5 von 5), bigFM (1,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Music Tribe beansprucht?
Nein. Das Profil von Music Tribe ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Music Tribe hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Music Tribe auf Bewertungen?
Music Tribe: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Music Tribe negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.