Bewertung
4,9
Hervorragend · von 5 Sternen
BestPrice Travel | Asia Tour & Cruise Experts Erfahrungen
4,9von 5 · Hervorragend
Nicht beansprucht Beanspruchen Keine Antwort der Firma
Stimmen
613
99 in den letzten 12 Monaten
Reisebüro
95%
Anteil 5-Sterne-Bewertungen
Bewertungen (613)
99 in 12 MonatenIhre Stimme
Erfahrung zu BestPrice Travel | Asia Tour & Cruise Experts schreiben
miles clay
Verifizierte Bewertung
ha long bay cruise
Janet was the point of contact for my trip and was very good and detail oriented
0
Alba Núñez
Verifizierte Bewertung
An amazing Halong Bay cruise
We book a Halong Bay cruise with Mon Chéri and it was an amazing experience. The room facilities are superb, and the scenery and main activities around the bay were wonderful. Due to a tropical storm, we had to change the date of the cruise, but Janet, our travel consultant, was so helpful. She was constantly checking on us and rescheduled everything just so we could still enjoy the experience, including changing our pick-up point. Highly recommended!
0
Ryan
Verifizierte Bewertung
100% Recommend
I can completely recommend Best Price Travel, we booked a 7 day Mekong River cruise and a 3 day Halong Bay cruise. Rosie Nhung organised both for us including transfers and nothing was too much hassle, her communication on Whatsapp was clear and accurate and the whole trip went extremely well thanks to her. The price from BestPrice was the most competitive and they delivered exactly what was advertised.
0
bennie russchen
Verifizierte Bewertung
Confirmed our cabin, then discovered it didn’t exist
We booked a 3-day/2-night Garden Bay Peak cruise through BestPrice Travel for September 2026. Our booking was confirmed as a Premium Executive cabin, the highest cabin category, together with a luxury round-trip transfer. We paid the required deposit and reasonably assumed that a confirmed booking meant the cabin had actually been secured. Weeks later, however, we were informed that both Premium Executive cabins were already reserved and our confirmed cabin was unavailable. The only option Garden Bay could offer was a downgrade to a Balcony Executive cabin. This was not a minor change. We had specifically selected the highest cabin category because the accommodation itself was an important part of our holiday. A confirmed reservation should not turn into “sorry, that room isn’t actually available” after payment has already been taken. What made the situation worse was BestPrice’s response. Instead of immediately offering a genuinely equivalent or superior alternative, their initial contribution towards another cruise was just €10. Considering that the problem originated with a booking they had confirmed, I found that response completely inadequate. We eventually found a much better alternative ourselves: Red Dragon Cruise with Indochina Junk. Ironically, booking directly with the cruise operator was cheaper than the price BestPrice said they could obtain through their own contract. Even BestPrice ultimately advised us to book directly. To be fair, our consultant Janet Tran was personally helpful towards the end. She temporarily held the last available balcony cabin on Red Dragon while we investigated our options, released it when requested and arranged the refund. However, even the refund did not leave us financially whole. BestPrice refunded the same amount in Vietnamese that had originally been charged, but because the exchange rate had changed in the meantime, the amount converted back into euros was lower than what we had originally paid. In other words, their booking error ultimately cost us money, despite the cancellation not being our fault. That is the part I find particularly unacceptable. We booked in good faith, received a confirmed reservation, paid the requested deposit, and then had to spend our own time finding a replacement, only to suffer a financial loss when the failed booking was finally refunded. For an expensive international holiday, I need to be able to trust that the accommodation shown on a confirmation has actually been secured. I would not book an important cruise through BestPrice again. I would recommend contacting the cruise operator directly and confirming the exact ship and cabin category before paying. Refunding the original VND amount does not undo the inconvenience and when exchange-rate changes leave the customer out of pocket, it is not even a financially neutral resolution.
0
Christophoros Nicolaou
Verifizierte Bewertung
Excellent from start to finish!!
Excellent from start to finish! Our agent, My Uyen, was extremely helpful throughout the whole process, from booking the tour to our last day abroad! Booked everything as requested and planned a very detailed itinerary for us which, however, was not at all tiring. With excellent accommodation throughout the trip, with some truly iconic hotels, especially in Luang Prabang (Satri House). I would definitely use Best Price Travel again for future trips - don’t hesitate to do the same!!
0
Die Akte
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Ist BestPrice Travel | Asia Tour & Cruise Experts seriös?
BestPrice Travel | Asia Tour & Cruise Experts erreicht aktuell 4,9 von 5 Sternen aus 613 unabhängigen Bewertungen — Gesamturteil „Hervorragend“. Zur Einordnung: der Firmensitz (11th Floor, Vinaconex Diamond Tower, 459C Bach Mai Street, Bach Mai Ward, Hanoi, Vietnam, 100000 Hanoi, VN) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden BestPrice Travel | Asia Tour & Cruise Experts?
Kundinnen und Kunden bewerten BestPrice Travel | Asia Tour & Cruise Experts im Schnitt mit 4,9 von 5 Sternen („Hervorragend“) auf Basis von 613 Bewertungen. 99 davon stammen aus den letzten 12 Monaten.
Wo hat BestPrice Travel | Asia Tour & Cruise Experts seinen Sitz?
BestPrice Travel | Asia Tour & Cruise Experts hat seinen Sitz in 11th Floor, Vinaconex Diamond Tower, 459C Bach Mai Street, Bach Mai Ward, Hanoi, Vietnam, 100000 Hanoi, VN. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu BestPrice Travel | Asia Tour & Cruise Experts gibt es?
Die bestbewerteten Anbieter in der Branche Reisebüro sind Jet2holidays (4,2 von 5), Hays Travel (4,6 von 5), Bestticketfare (3,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von BestPrice Travel | Asia Tour & Cruise Experts beansprucht?
Nein. Das Profil von BestPrice Travel | Asia Tour & Cruise Experts ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann BestPrice Travel | Asia Tour & Cruise Experts hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet BestPrice Travel | Asia Tour & Cruise Experts auf Bewertungen?
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Kann BestPrice Travel | Asia Tour & Cruise Experts negative Bewertungen löschen lassen?
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Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.