Bewertung
4,6
Hervorragend · von 5 Sternen
Wohnmöbelgeschäftbigwicks.co.uk
Bigwicks Erfahrungen
4,6von 5 · Hervorragend
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
100
1 in den letzten 12 Monaten
Wohnmöbelgeschäft
88%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
1 in 12 MonatenIhre Stimme
Erfahrung zu Bigwicks schreiben
Gábor Németh
Verifizierte Bewertung
Company deleted legal complaint and blocked all communication
After my initial order was cancelled, I submitted a formal complaint through their support system. In that message I clearly referenced UK consumer-protection law (Consumer Protection from Unfair Trading Regulations 2008 and the ASA CAP Code) and stated that if the misleading international-delivery option was not removed within two weeks, I would refer the case to the Advertising Standards Authority (ASA). Soon after, the company deleted the entire ticket. I can no longer reopen that case, view my message history, or even create new tickets — their system simply ignores submissions. Meanwhile, their website still calculates international delivery and now fails with an “OpeningTimes module – an error has happened during application run” message instead of completing checkout. I’ve preserved screenshots of the deleted-ticket notice, my original legal complaint, the checkout error, and all order, invoice, and refund details. This behaviour has been reported to the ASA and Trading Standards via Citizens Advice. A company choosing to erase lawful consumer correspondence and disable further contact rather than fix a misleading offer says everything about its practices.
0
Mary jane
Verifizierte Bewertung
AVOID AT ALL COSTS
AVOID AT ALL COSTS. This shop did a raffle for their jelly cat tea bags, 1st they were doing a pound a ticket which gained you to be able to purchase the jelly cat at full price. After backlash they cut the raffle short and then knocked your raffle spend of the price THEY GAINED HUNDREDS OF POUNDS FROM THIS AND STATED THEY WOULD DO A CHARITY ANNOUNCEMENT BUT NEVER DID! JELLYCAT HAVE BEEN EMAILED THE SCREENSHOTS OF GREED FROM THIS COMPANY
0
RY
Verifizierte Bewertung
Disappointing Experience Due to Inventory Error & Unilateral Dispatch
I'm quite disappointed with my recent order from Bigwicks. I chose to purchase three Jellycat items from them specifically because of their seemingly good reputation . However, a day after placing my order, I received an email stating that two of the three items I purchased were actually out of stock and had been oversold due to an inventory error. Bigwicks proceeded to refund me for these two items and dispatched the remaining single item without contacting me to confirm if I still wished to proceed with a partial order. Had I been asked, I would have chosen to cancel the entire order. The main reason I bought from Bigwicks was to consolidate my purchase and benefit from free shipping for all three items. Because of their inventory error and the subsequent unilateral dispatch, I was forced to buy the two missing items from another online shop. This resulted in an additional £3.95 postage fee for me, as the value of those two items alone didn't meet the free shipping threshold elsewhere. This experience was frustrating and incurred an unexpected cost due to an error on Bigwicks' part and their decision to dispatch without prior communication. I believe customers should be consulted when significant changes like this occur to their order.
0
Stacey
Verifizierte Bewertung
Quick delivery
Quick delivery, Squawkatoo Jellycat is beautiful. Only criticism is packaging, just a plain grey bag is what is arrived in, would like to have seen a more personal touch but will defo order from here again xx
0
Sharon Crilley
Verifizierte Bewertung
My first purchase from Bigwicks and I…
My first purchase from Bigwicks and I would definitely order from this business again. Very quick delivery ( which was free on my item) I bought a Jellycat slither snake,he is amazing. Thank you very much 😊
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen.
Alternativen zu Bigwicks
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Ist Bigwicks seriös?
Bigwicks erreicht aktuell 4,6 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Hervorragend“. Zur Einordnung: der Firmensitz (46 Market Street, S70 1SN Barnsley, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Bigwicks?
Kundinnen und Kunden bewerten Bigwicks im Schnitt mit 4,6 von 5 Sternen („Hervorragend“) auf Basis von 100 Bewertungen. 1 davon stammen aus den letzten 12 Monaten.
Wo hat Bigwicks seinen Sitz?
Bigwicks hat seinen Sitz in 46 Market Street, S70 1SN Barnsley, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Bigwicks gibt es?
Die bestbewerteten Anbieter in der Branche Wohnmöbelgeschäft sind Oak Furnitureland (4,9 von 5), DEGHI (4,3 von 5), Made (3,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Bigwicks beansprucht?
Nein. Das Profil von Bigwicks ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Bigwicks hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Bigwicks auf Bewertungen?
Bigwicks: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Bigwicks negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.