Bewertung
1,5
Mangelhaft · von 5 Sternen
Staubsaugergeschäftbissell.com
1,5von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
100 in den letzten 12 Monaten
Staubsaugergeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
angelique Baudrat
J'ai acquis une shampouineuse proclean pet en février 2025. Conclusion? 5 utilisations max plus de puissance d’aspiration! Bien entendu j’ai nettoyé les brosses ainsi que les filtres de l’appareil. Même si la marque est bien réputé, on peut tomber sur un produit défectueux en prod ça arrive! Mais là, le service client? Zéro! Pas de réponse par mail. Téléphone? Impossible de les avoir au bout du fil. Super déçu de la marque.
LRG Sux
Bissell CleanView Pet 2252 is designed to be disposable junk. Spare parts are not offered or are always out of stock. Everything is plastic. The belt is right next to a screw that is used to join two plastic pieces. The belt heats up the plastic with every use and eventually the plastic cracked. The piece that cracked is not available as a spare part despite being easily removable. The other piece that also cracked and broke is permanently out of stock. So now I have a useless vacuum because one piece of plastic is cracked due to poor engineering design.
Suzana Ilic
⭐ 1/5 – AVOID BUYING DIRECTLY FROM BISSELL! I strongly advise everyone NOT to order anything directly from the BISSELL website. I ordered a machine more than a month ago, and to this day I have received neither the product nor a refund. According to DPD, the parcel was damaged and returned to the sender. Despite this, BISSELL claims that my order was delivered. Even more concerning, they sent me a proof of delivery containing a signature that is absolutely not mine and which I did not provide or authorize. So BISSELL has my money, I have no product, and instead of resolving the situation, I am being shown a signature falsely presented as mine. Their customer service has made the whole experience even worse. When you call, the staff are unhelpful, rude and extremely unprofessional. Nobody seems willing or able to actually take responsibility and resolve the case. Instead, you receive the same generic emails over and over again, without any real solution. After more than a month, BISSELL still has my money and the product, while I am left chasing them for a refund for something I never received. This has been one of the worst online shopping experiences I have ever had. Based on my experience, I would never purchase from BISSELL again. ⚠️ My warning to other customers: avoid ordering through their website. If something goes wrong with your delivery, getting actual help or your money back can become a nightmare. AVOID BISSELL DIRECT ORDERS AT ALL COSTS.
Rhonda Mclinn
I got my bissell right after I got my new house in May 2026. I have an older dog and he started having accidents occasionally. One my 3rd time of using it it started leaking from the bottom and the sprayer stopped working. As stated on the box it came in I was to call Bissell instead of returning to store. The initial call talking with AI told me to order a new container! After some not so kind words talking to a human customer service they did send me a Fed X sticker to send back. The said they fixed it it was missing some ring I went to use it still leaking water out the bottom but the sprayer was fixed! I immediately emailed them and told them that this was not acceptable and I would like a replacement. On my way to the FedEx store cause they did send me another bar code to send it back. I asked them as soon as they received it back that they send it to me. They told me that’s not how it works. I have paid for this back in May I should be able to use my equipment, especially after it was returned to me, saying it was fixed. I would not recommend just on the quality of it and well the customer service is a hit or miss.
Pierre Jaillot
Mon experience avec bissel. J'ai fait l'acquisition fin juin 2024 d'un appareil bissel crosswave, hydrosteam, pet select en me basant sur la réputation de la marque et le descriptif. Vivant à l'étranger je ne l'ai utilisé que 4 fois. En août 2026, mon installation électrique a disjoncté lors de son utilisation. J'ai attendu 48h que la machine sèche comme indiqué sur internet avant de réaliser une nouvelle tentative qui s'est soldée par le même résultat. J'ai contacté le service après vente, la personne m'a dit que compte tenu du court délai d'expiration de la garantie, celle-ci s'appliquerait certainement. En fait on me demande de verser d'abord 72 euros puis d'envoyer la machine, cette somme sera déduite du montant de la facture si j'accepte le devis. Dans ces conditions je déconseille fermement de faire confiance à Bissel tant sur la qualité de la machine que sur la fiabilité du service après vente.
Typische Antwortzeit unter 24 Stunden.
BISSELL erreicht aktuell 1,5 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten BISSELL im Schnitt mit 1,5 von 5 Sternen („Mangelhaft“) auf Basis von 100 Bewertungen. 100 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Staubsaugergeschäft sind Vax UK (4,7 von 5), Dyson Deutschland (3,8 von 5), CREATE (3,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von BISSELL ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann BISSELL hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
BISSELL: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.