Bewertung
1,2
Schlecht · von 5 Sternen
BlumeHeat Erfahrungen
1,2von 5 · Schlecht
Nicht beansprucht Beanspruchen Antwortet langsam
Stimmen
143
16 in den letzten 12 Monaten
Werbeagentur
3%
Anteil 5-Sterne-Bewertungen
Bewertungen (143)
16 in 12 MonatenIhre Stimme
Erfahrung zu BlumeHeat schreiben
Maria Morris
Verifizierte Bewertung
Total Scam
What they do is charge you more than once and although you are alerted immediately by your bank, they refuse to cancel the order they have set up. I placed and order for 1 heater and 1 remote control. It was 2025-06-21 01:34:44 (Saturday 1:34am at their location). Ordered 1 unit, within 5 minutes I had a message that there were 3 orders. I immediately advised them the following: *Jun 21, 2025, 08:45 GMT+3 I was only ordering 1 unit, your site did not give me an opportunity to review my order. ORDER #2561F15DE5# IS CONFIRMED (from them) Please cancel *Saturday, 21 June 2025 3:16 PM (8:16am their time) Your request #1694723 has been received! Hey there, Thank you for contacting our Customer Support team. We're sorry to hear that you want to make a cancelation. Most of the orders are processed within an hour after confirmation to provide quick and efficient delivery. However, we'll forward this request to our warehouse right away to see if a cancellation is still possible and get back to you as soon as we get a reply. Customer Support *Jun 21, 2025, 08:45 GMT+3 This could not have happened as I cancelled within 15 minutes of checking the order and advised you immediately. *Jun 21, 2025, 08:50 GMT+3 (5 mins later) I only just saw the order within 5 minutes of ordering – I only want two items, 1 heater and one remote. This is within 15 minutes of ordering. Please cancel so I can reorder. *Jun 21, 2025, 09:23 GMT+3 (30 mins later) About 30 minutes ago I ordered from Blume Heat what I thought was one heat unit plus a remote control, and ended up with 3 units, 3 remote controls, extended warranties etc. There was not an opportunity to check my order before submitting so I wish to cancel this order (which I have done with the hour) and on a Saturday morning in Australia 2025-06-21 01:34:44 (Saturday 1:34am) It is a Saturday afternoon here and overnight in Europe. This is within 15 minutes of ordering. Please cancel so I can reorder. *Jun 21, 2025, 09:01 GMT+3 (30 mins from ordering) Hello, Thank you for your patience. I just got a response from the warehouse regarding your order and was informed that it has already been packed and dispatched for shipping, so, unfortunately, no changes or cancelation is no longer possible. On the other hand, there is absolutely nothing to worry about, as you’ll have 30 days to return the items after receiving them. During this time we really encourage you to give our products a chance and try them out to see if these products are a great fit for you. And if you still decide to return them - not a problem, just contact us again and we’ll help you every step of the way. To show our appreciation and apologise for the inconvenience caused, I’d like to provide you an extended warranty slip absolutely free of charge. This would act as an extra protection for all the items you purchased and double the duration of any warranties you might have ordered already. This email will be considered as a proof of the extended warranty:) If you need any other help - feel free to contact us again! CustomerSupport Jun 21, 2025, 18:33 GMT+3 Hello again, I understand your disappointment, however, as mentioned before, it’s no longer possible to cancel your order. As an apology for the inconvenience caused, I extended the return period for you to 45 days instead of 30. I would also like to offer you a completely free extended warranty slip for the items you ordered. This will act as an extra protection for all the items you purchased and double the duration of any warranties you might have ordered already. If you have any questions - do not hesitate to contact me again. Customer Service Represenative (sic) *Jun 23, 2025, 10:45 GMT+3 What is the process for returns? *Jun 23, 2025, 14:32 GMT+3 Hi, Thank you for getting in touch. We will provide the return process once your order arrives, so please inform us once it is delivered to you. Hope this helps. Best, Customer Service Represenative (sic) Once we receive your returned items, the refund will be issued to your original payment method within 5 - 7 business days, and can take a further 3 - 20 business days to appear on your statement. The units are a hazard, they fall out of sockets, they are not safe. And they cannot be returned. You have to pay for your own returns regardless - they do not take any responsibility for their part and you pay.
0
Nicole Rodriguez
Verifizierte Bewertung
Smaller than expected
Shipping took a lot longer than the site stated. When it finally arrived, the product was noticeably smaller than it looked in the pictures. Instructions were also pretty vague.
0
Peter Coleman
Verifizierte Bewertung
They do not supply the items that you order i would not alter my view
They do not supply the items the advertise they supply an entirely different product from a different supplier. they supply the wrong quantity. the boxes arrive damaged and opened. Trying to get a refund is virtually impossible
0
Michael Field
Verifizierte Bewertung
Big CON - don't even entertain it!
What they sell can be purchased at 3 or 4 times cheaper, if you really want rubbish. Even their email, supposedly to use for returns, doesn't work (possibly doesn't even exist). AVOID
0
SHEILA GILLING
Verifizierte Bewertung
THANK YOU TRUST PILOT AND REVIEWERS
I very nearly brought one of this firm's heaters after reading an article on it in the Daily Mail. I had selected the two button package and was about to go through the purchase process when I suddenly thought I should check whether this company really exists or could I be in the process of being scammed. Better safe than sorry. And so I turned to Trust Pilot and was shocked to see the number of negative reviews for BLUMEHEAT. How lucky am I to have had that sudden thought. Needless to say I will not now be purchasing one of this company's heaters. So I give my very, very grateful thanks to Trust Pilot for the service they provide and to the reviewers who have saved me a minimum of £89.70 before any extras like delivery charges. I am an 83 year old pensioner who was looking to save money not have it stolen by a scam. Daily Mail should be ashamed for allowing their paper to carry an advertisement which looks as though it is endorsed by them.
0
Die Akte
Antwortet langsam
Typische Antwortzeit über einer Woche. Beantwortet 2 % der negativen Bewertungen.
LT
Alternativen zu BlumeHeat
Werbeagentur-Ranking →Häufige Fragen zu BlumeHeat
Ist BlumeHeat seriös?
BlumeHeat erreicht aktuell 1,2 von 5 Sternen aus 143 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: Unternehmenssitz: LT, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden BlumeHeat?
Kundinnen und Kunden bewerten BlumeHeat im Schnitt mit 1,2 von 5 Sternen („Schlecht“) auf Basis von 143 Bewertungen. 16 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu BlumeHeat gibt es?
Die bestbewerteten Anbieter in der Branche Werbeagentur sind Star Clicks (2,4 von 5), Qmee (2,5 von 5), TimeBucks (4,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von BlumeHeat beansprucht?
Nein. Das Profil von BlumeHeat ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann BlumeHeat hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet BlumeHeat auf Bewertungen?
BlumeHeat: Antwortet langsam. Typische Antwortzeit über einer Woche.
Kann BlumeHeat negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.