Bewertung
3,4
Durchschnittlich · von 5 Sternen
BMW Erfahrungen
3,4von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet nicht auf Bewertungen
Stimmen
14
1 in den letzten 12 Monaten
Autowerkstatt
8%
Anteil 5-Sterne-Bewertungen
Bewertungen (14)
1 in 12 MonatenIhre Stimme
Erfahrung zu BMW schreiben
Marcos Martins
Verifizierte Bewertung
BMW Faro - Deixei o meu X6 para um serviço e partiram-me o carro
Deixei o meu BMW X6 novo (3 anos) para uma revisão normal. O carro estava em perfeitas condições. O que aconteceu: - Guardaram o carro por 2 semanas para uma revisão simples - Meteram cobranças extras que não pedi - Diziam que precisavam de fazer mais coisas ao carro. - Quando pressionei para me devolverem o carro, deram-mo em 1 hora! Problemas graves: - Quando saí da oficina, o carro estava avariado - Partiram o turbo e o intercooler - O carro não tinha estes problemas quando lá entreguei - Só posso pensar que andaram a acelerar com o meu carro ilegalmente. Quando reclamei: - Ninguém assumiu responsabilidade - Queriam cobrar-me mais 10.000€ para arranjar o que eles estragaram Resumo: Entreguei um carro novo e perfeito. Deram-me um carro avariado de volta e ainda queriam mais dinheiro. Nunca mais volto a este sítio. Muito desonesto. Trapalhões a roubar os clientes de forma inpune há anos.
0
Seppo Halminen
Verifizierte Bewertung
I took my E93 cabriolet to normal…
I took my E93 cabriolet to normal service. Also fix knocking sound in front. Also to grease the hard top mechanisms. Collecting the car 3 days late the clerk took me to show the car. One of the strips protecting the roof mecanism has been blown off, and glued back non-movable with double sided tape to roof. Sorry, it shoot off when mechanic opened the roof. To replace it costs €250 plus labor. To me, no mention that they would take responsibility. So, of course it shot off again when I opened the roof. Cost me some €200 to order from China and got it painted. I took the car and drove 200 meters to realize that knocking was not fixed. Turned back, clerk told me to wait for service manager. Stood there 30 minutes until he appeared. He had a customer before me, ok for another 20 minutes. When finished he even did not look at me but told the clerk to tell me to come back later and walked away. Wanted to humiliate expatriate customer, on which he really succeeded. I walked out with "good day greetings" to the clerk. I took the car to another workshop, "they changed the wrong support arms!" For specialized BMW shop it seemed to be difficult to identify which of the six pairs of the steering struts are making audible noise. My recommendation is to avoid Caetano Baviera!!
0
Sergio Pinto
Verifizierte Bewertung
Choose another place for you BMW car
If you are reading this review about Caetano Baviera Cascais, choose another place to buy or service your BMW. Their customer service is not good! I have been a customer of this dealer for 17y. Over time, their service has been degraded. The last one: I took my car there for a diagnosis in January 2025, which should last 2 days. After this period, no one told me anything. No call, no status, no car! I had to call at the end of the day, asking to pick up the car. I would expect them to call me the next day telling me the result of the diagnosis or scheduling the next steps. I called in after a few days to discuss the next steps. No result. One month has passed, and I still have the same problem as day 1. Today, after calling again, they mentioned it is my fault because I picked up the car in January, and I shouldn't have(but I needed the car). I don't write these reviews easily. I know how impactful they can be. I also tried(twice) to provide my feedback directly to their manager, but calls were never returned, leaving no other option but to write it here.
0
Gattaca
Verifizierte Bewertung
Inside damage, no accountability.
I took my car in for maintenance. Amongst other things, the cabin microfilter was replaced. When I picked up my car, I noticed the gear shifter was cracked. There was obviously technicians in the car to replace the filter, clean the car and drive the car. But BMW insists that “the asked the technicians and everyone says they didn’t do it”. Really? I can understand if it was an accident, maybe the technician didn’t even notice. But come one, the car had shifter had no damage when I brought it to you and it had damage when I picked it up. Take some responsibly.
0
Eduardo Silva
Verifizierte Bewertung
Charging flap would not open
Charging flap would not open, bmw santogal , paço de arcos would not book me for service earlier than 12 days wait, explained that as have 55kms autonomy opened it by force to be able to charge but now the flap wont close . This is a known issue with the i4. Looks like an easy fix and most people that have commented on the matter tend to get it fixed with relative urgency. Looks like an easy replace in one or 2 hours .. ok if the part is not there , i consider normal for them to take 2 or 3 days to get the part..but wait 12 days to even get the car diagnosed and then order parts is just a joke BMW
0
Die Akte
Deutschland
Alternativen zu BMW
Autowerkstatt-Ranking →Häufige Fragen zu BMW
Ist BMW seriös?
Für BMW liegen bisher 14 öffentliche Bewertungen vor (3,4 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: Deutschland. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Welche Alternativen zu BMW gibt es?
Die bestbewerteten Anbieter in der Branche Autowerkstatt sind AutoMester (4,9 von 5), Super Dæk Service (4,7 von 5), pitstop.de (4,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von BMW beansprucht?
Nein. Das Profil von BMW ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann BMW hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet BMW auf Bewertungen?
BMW antwortet hier nicht auf Bewertungen. Ohne beanspruchtes Profil kann die Firma hier nicht antworten.
Kann BMW negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.