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Bestwestern Erfahrungen

2,7von 5 · Durchschnittlich

20 Bewertungen

Nicht beansprucht Beanspruchen Antwortet blitzschnell

Bewertung

2,7

Durchschnittlich · von 5 Sternen

Stimmen

20

3 in den letzten 12 Monaten

Reisebüro

25%

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Bewertungen (20)

3 in 12 Monaten

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Greg

US · 3. März 2026

Verifizierte Bewertung

Not a wink of sleep in this sketchy dump

Was awoken at 1AM to someone banging on the door at the end of the hall and hollering trying to gain access into the hotel. Was awoken again at 3am to a disturbance between the staff and a guest who was being asked to leave. There was screaming from both sides until the police showed up. The place smelled like weed and there were prostitutes out in the parking lot. When i asked for a refund i was told NO. I guess all this was just normal for this hotel.

0

3. März 2026

Ulysses

US · 30. Oktober 2025

Verifizierte Bewertung

My window air condition went out several times while I stayed the three nights I was told by the front desk. Just get unplug and plug back up. That;s all they could do no managment or maintenance.

Best Western Slidell, LA Beware _My window air condition went out, had short in the wiring which also cut the TV off for three nights I had to put up this inconvience hotel management was not concerned are present. They had non speaking immigrants working as maids and bringing the continental breakfast dailey. Offered me no different room. Thier advertisement states that a bar, Airport shuttle, room service all that services is false. They have a hidden $100.00 surge charge. Management will not talk with you, front desk will give excuses that management is overseas. The worst place I have stayed, old towels, locked swimming pool area.

0

30. Oktober 2025

Nilgun Sertcan

US · 20. Oktober 2025

Verifizierte Bewertung

We stayed at Best Western Fort Myers…

We stayed at Best Western Fort Myers Inn & Suites on 23 july to 25 july with our 7-year-old son. During the night, he became ill (likely due to heatstroke) and vomited a small amount on the bedsheet while sleeping. We immediately removed the sheets and informed housekeeping the next morning before breakfast. The sheets were changed without issue, and we continued our stay. After returning home, we discovered that our $100 security deposit had been withheld. When we contacted the hotel, they refused to refund it, claiming the soiled sheet was the reason. We were given no prior warning, no documentation, and no breakdown of this charge. What makes this even more frustrating is that we've stayed in many hotels — both in the U.S. and abroad — and have never experienced a deposit deduction for a health-related, non-damaging incident involving a child. The hotel room was not damaged in any way, just a basic linens change that any hotel would perform as part of normal operations. This was a temporary, medical issue involving a child — not negligence or misuse of the room. To make matters worse, the staff was dismissive and impolite, and the hotel management showed no understanding or flexibility. Even when we contacted Best Western’s corporate customer service, we were simply told, "The hotel decides." This experience was deeply disappointing, and we do not believe it reflects the values that Best Western claims to uphold. We advise families — or anyone expecting fair treatment — to think twice before booking this location. Unfair charges, poor customer service, and no empathy for families with children. “Families beware” “Make sure to clarify deposit terms”

0

20. Oktober 2025

Christine Poole

US · 11. August 2025

Verifizierte Bewertung

Their pool was closed for ‘maintenance’…

Their pool was closed for ‘maintenance’ though there was a sign on the pool door saying it was closed by the board of health. They said that it was on the website that the pool was unavailable. It did not say that when I made the reservation. My husband did check the website after we checked in and we had to click 3 different links to get to the right page and at the top under amenities it says pool, you have to scroll all the way to the very bottom of the page to see a little side note the says pool under maintenance. The elevator only worked part of the time. The ice machine was broken so no ice the whole time we were there. The overall look of the hotel itself was very rundown, like not nice looking. The staff was fake friendly which was just condescending. I asked for a partial refund and was told only corporate could issue that. I asked for the corporate number and was told they didn’t have that information at the front desk that I would have to look it up on their website. I called corporate and they said they don’t issue refunds only upper management at specific facilities can issue refunds. A very disappointing experience that will effect if we stay

0

11. August 2025

Peggie Wallez

US · 3. August 2025

Verifizierte Bewertung

We zijn deze zomer naar malta geweest…

We zijn deze zomer naar malta geweest op vakantie in het best western premier malta hotel,het is een zeer rustig hotel met zeer vriendelijk personeel,heel proper,het eten was er zeer lekker,a la carte menu,zou zo een adults only kunnen zijn,we waren zeer tevreden

0

3. August 2025

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Ist Bestwestern seriös?

Für Bestwestern liegen bisher 20 öffentliche Bewertungen vor (2,7 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: US. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.

Welche Alternativen zu Bestwestern gibt es?

Die bestbewerteten Anbieter in der Branche Reisebüro sind Jet2holidays (4,2 von 5), Hays Travel (4,6 von 5), Booked (2,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.

Ist das Profil von Bestwestern beansprucht?

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