Bewertung
1,8
Mangelhaft · von 5 Sternen
1,8von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
12 in den letzten 12 Monaten
Werkzeughersteller
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Marquitos
Asked a simple question about drill bit got email saying will get answer in 24h, three days later no answer....dissapointing
David
Bosch pro driver gave a fault after months of light use. Only had online receipt as I purchased online. Customer service awful, warranty totally useless, like a bad insurance company they never honoured any repair or replacement. I have now switched to another brand. Don't buy Bosch as they don't stand up to the job and guarantees are just empty words
Peter
Sent to be repaired,returned worse than before, appalling attitude of customer service .Booked in again but Bosch had neglected to tell the courier company .So waited in vain all day, nothing . What has happened to Bosch I regret purchasing their 36v tool range one day later hedger still not been collected, called Bosch again got a hostile reply from their customer services telling me that I should not call fed ex . Go figure?, I should just wait at home and hopefully one day they will collect it .I asked to escalate this and was told that it was unlikely that I would get any feedback from Bosch even if I escalated this . What a team . Appalling, Bosch,please contact me .
Frank Spencer
Lost charging lead shocked to discover price to replace same as whole tool price why?1
Malcolm
In December 2023 my wife purchased for my Christmas present a Bosch combi drill. One of the reasons I had selected this drill was the 3 year warranty shown on the B&Q website. I registered online for the 3 year warranty and I have a response email confirming that it is covered until 24/12 26. Part of the online registration was to provide proof of purchase, which I did. In March 2026 the product failed with a broken drive. I contacted Bosch requesting a warranty repair but I was told that I could only get the benefit of the warranty if I could show proof of purchase in the form of the original purchase receipt. My wife no longer has the receipt, so they have refused the repair. I believe that this is contrary to my rights under the Consumer Rights Act. I provided proof pf purchase when it was registered. There is no logical reason for the stance they are taking. The product warranty was registered to me when it was new. The serial number proves its age and that it is still within the extended warranty period. It appears to be just an excuse to cut down on their warranty liabilities by retrospectively coming up with an unreasonable and unnecessary additional condition. I have reported it to Trading Standards and we will see if they agree. How I wish I had looked at the ratings here for Bosch Power Tools which show that I am not alone in my frustration with them, including them finding reasons not to honour their warranty commitments. The shape of their review histogram is the worst I have ever seen and shocking for a household name company. And they do not even acknowledge or respond to any of the negative reviews, which says a great deal about their commitment to customer satisfaction. Over and above this, the product is clearly of very poor quality because it suffered a massive failure after just very light DIY usage. I doubt that it had even been used ten times. And they clearly just don’t give a toot! Are you there Bosch? Are you listening to your customers??? Deafening silence!!
Typische Antwortzeit unter 24 Stunden.
Laut Impressum
Bosch Power Tools erreicht aktuell 1,8 von 5 Sternen aus 63 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (Max-Lang-Strasse 40-46 7, 0771 Leinfelden-Echterdingen, DK) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Bosch Power Tools im Schnitt mit 1,8 von 5 Sternen („Mangelhaft“) auf Basis von 63 Bewertungen. 12 davon stammen aus den letzten 12 Monaten.
Bosch Power Tools hat seinen Sitz in Max-Lang-Strasse 40-46 7, 0771 Leinfelden-Echterdingen, DK. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Werkzeughersteller sind Fraiser Tools (4,7 von 5), Saker (3,9 von 5), VONROC (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Bosch Power Tools ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Bosch Power Tools hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Bosch Power Tools: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.