Bewertung
3,9
Gut · von 5 Sternen
Computer- und Zubehörgeschäftbosgamepc.com
Bosgamepc Erfahrungen
3,9von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
17
16 in den letzten 12 Monaten
Computer- und Zubehörgeschäft
65%
Anteil 5-Sterne-Bewertungen
Bewertungen (17)
16 in 12 MonatenIhre Stimme
Erfahrung zu Bosgamepc schreiben
Christian
Verifizierte Bewertung
I purchased a Bosgame M5 BeyondMax…
I purchased a Bosgame M5 BeyondMax system specifically for running local AI models and long-running Ollama workloads. Unfortunately, the computer repeatedly performs sudden hard shutdowns during sustained local LLM inference. The system does not crash gracefully, show a useful error message, or leave a normal software log. It simply becomes unavailable and has to restart or be powered on manually. To determine whether this was an isolated hardware defect, I asked the support to get a new product in excchange. They refused - I should send the old one back on my coists, they will examine and without getting to know how long this will take, theymight ship another one. As I use this server as a testing and development machine, I do not want to wait so long for another one. So I purchased a second M5 unit - as support told me I will get my money back, when I'm sending the server back again. The second unit exhibited the same behaviour under the same controlled workload. This strongly suggests a platform-level stability problem rather than a defect in one individual computer. I tested different software versions, including different Linux kernels, updated graphics firmware, ROCm versions and Ollama versions. The issue remained. I also tested the BIOS “Balanced” profile at approximately 85 W. This only delayed the failure; it did not solve it. In my tests, the system still shut down after sustained AI load. I provided Bosgame support with detailed logs, hardware telemetry and a reproducible test package. The package included the exact workload, configuration and instructions needed to reproduce the problem. Despite this, I did not receive a meaningful technical resolution, a firmware solution, an acceptable replacement arrangement or an appropriate price reduction for the unit I kept. I returned the second computer under the 14-day withdrawal period. Although I eventually received the purchase price back, the refund took several weeks, and I did not receive reimbursement for the outbound and return shipping costs, which together amounted to more than €100. I understand that intermittent hardware problems can be difficult to diagnose. However, the combination of repeated failures on two units, extensive evidence provided to support, and the lack of a satisfactory response has been extremely disappointing. Based on my experience, I cannot recommend this product for reliable 24/7 local AI workloads, and I cannot recommend Bosgame as a business partner when technical problems arise.
0
Manfred Schippel
Verifizierte Bewertung
Super PC & Super Firma
Super PC. Super Firma. Support funktioniert auch sehr gut und professionell. Sehr bemüht eine Lösung zu finden. Empfehlenswerter Händler! Danke für alles!
0
Heiko B
Verifizierte Bewertung
I am extremely satisfied
I am extremely satisfied with both the BOSGAME M5 Mini PC itself and the outstanding customer service! The device works great in everyday use. When I encountered a technical issue, the support team (especially Quinn) reacted very quickly, friendly, and professionally. The whole exchange process was completely smooth: return shipping costs were reimbursed without any hassle and the replacement device arrived quickly. This is top-tier customer service! I would definitely buy from BOSGAME again.
0
Darryl Held
Verifizierte Bewertung
Excellent Mini-PC, Customer Service, Solutions
This mini-PC from Bosgamepc was my first purchase from this company. I am in my 7th month of usage and I am incredibly happy with my purchase. The PC does what it claims to do and more. Customer service has been more than helpful. They provided excellent response time, and most critical the info that I requested. I will definitely purchase another mini-PC from this company after using the one I have now. No reason not to trust this company.
0
Campbell Jackson
Verifizierte Bewertung
Absolutely great customer support
Absolutely great computer. What's more over the top is BOGAME's customer support. I reached out to them to help with a tweak I needed to make to the bios settings and they made it happen. So extremely helpful and I would buy an pc from them again gladly just for their above and beyond customer support!
0
Die Akte
Computer- und ZubehörgeschäftGeschäft für ComputerzubehörComputergeschäftSoftwarehändlerComputerherstellerSoftwareunternehmen
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
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Ist Bosgamepc seriös?
Für Bosgamepc liegen bisher 17 öffentliche Bewertungen vor (3,9 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: US. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Welche Alternativen zu Bosgamepc gibt es?
Die bestbewerteten Anbieter in der Branche Computer- und Zubehörgeschäft sind CeX/WeBuy - United Kingdom (3,9 von 5), Currys (4,0 von 5), refurbed (4,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Bosgamepc beansprucht?
Nein. Das Profil von Bosgamepc ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Bosgamepc hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Bosgamepc auf Bewertungen?
Bosgamepc: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Bosgamepc negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.