Bewertung
1,3
Schlecht · von 5 Sternen
Marketingagenturbusiness.facebook.com
Facebook Erfahrungen
1,3von 5 · Schlecht
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
100
24 in den letzten 12 Monaten
Marketingagentur
5%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
24 in 12 MonatenIhre Stimme
Erfahrung zu Facebook schreiben
Karolyn Worrell
Verifizierte Bewertung
Actual Support Unobtainable
I have submitted over 7 cases for support - all with a canned rejection responses and failure to escalate the issue. Currently on support case 8 for 6 hours and was told I would "be connected with a supervisor shortly" ... 5 hours ago now.
0
POZONE LUCIO
Verifizierte Bewertung
Non so chi abbia inventato il business…
Non so chi abbia inventato il business manager di Meta: è una delle creazioni peggiori in assoluto, difficilissima da capire e da gestire, costosa, inutile nonostante l'uso dell'intelligenza artificiale. Le pubblicità arrivano a target che non c'entrano nulla con gli argomenti trattati. Per capire come funziona, poi, ci vorrebbe un corso di laurea. Peggio di così non si poteva realizzarla
0
Andrey Gritsevich
Verifizierte Bewertung
Over a month blocked by a broken verification form and unusable support
We have been trying to complete legitimate business verification for a UAE business and a WhatsApp integration for over a month. After uploading the business license and clicking Next, the form freezes on an endless loading screen. Two support cases remained “Under review,” but Meta emailed that the case was permanently closed for inactivity even though we had replied with recordings. Case controls then opened blank panels. Today the direct Contact Support tool misrouted an explicitly labeled Business Verification failure to paid Meta Verified and domain-verification articles, with no way to open a new case or contact an agent. No owner, no timeline, no resolution. This is the worst business support experience I have encountered: both a critical workflow and its support path fail. I will gladly update this review when Meta assigns a human owner and resolves the issue.
0
Joshua Peterson
Verifizierte Bewertung
Absolute crapshow
Absolute crapshow. Their stupid business suite won't let me edit an older event boost that I want to cancel, in order to save $50. Their AI says I have to log in to the Ads Manager, at which point that boosted event isn't even listed, so I can't cancel it. Their AI can't find the event. Their AI can't cancel the event. Their AI can't pause all my ads, so that I can manually activate which one I want. Their AI can't connect me to a live rep right now. Their AI can't open a ticket for a live rep to get back to me in the future. Their AI can't refund me the money I'm about to lose on that ad. Great job, Meta. You replaced every $15/hour call center rep to piss off every single customer you have, just to save a penny. Your customer service department could not be more useless.
0
Client
Verifizierte Bewertung
Incompetent customer service
When opening a "Support Case" on the Meta Business Suite, the advertised response time for the live chat is 5–10 minutes, but in reality, it takes between 5 and 7 hours for an agent to join the conversation. When the agent finally comes online—sometimes in the middle of the night (when the user is obviously no longer online)—they ask a couple of questions to which they already know the answers, and which have no relevance to the issue at hand. After a few minutes without a reply, they leave the conversation and close the ticket without providing any assistance whatsoever. The level of incompetence in customer service is staggering for a company of this scale—especially for a service aimed at professionals. Frankly, it is hard to attribute such incompetence solely to a lack of training on the part of the agents; reaching this level requires a dose of malice and laziness, as well as a great deal of bad faith.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
Alternativen zu Facebook
Marketingagentur-Ranking →Häufige Fragen zu Facebook
Ist Facebook seriös?
Facebook erreicht aktuell 1,3 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: der Firmensitz (Hacker Way 1, 94025 Menlo Park, US) ist öffentlich dokumentiert. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Facebook?
Kundinnen und Kunden bewerten Facebook im Schnitt mit 1,3 von 5 Sternen („Schlecht“) auf Basis von 100 Bewertungen. 24 davon stammen aus den letzten 12 Monaten.
Wo hat Facebook seinen Sitz?
Facebook hat seinen Sitz in Hacker Way 1, 94025 Menlo Park, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Facebook gibt es?
Die bestbewerteten Anbieter in der Branche Marketingagentur sind HkBots & Advertising Bots - Telegram (3,9 von 5), Giftcloud (3,2 von 5), UNiDAYS (2,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Facebook beansprucht?
Nein. Das Profil von Facebook ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Facebook hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Facebook auf Bewertungen?
Facebook: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Facebook negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.