Bewertung
1,4
Schlecht · von 5 Sternen
Babyausstattungsgeschäftbuybuybaby.com
1,4von 5 · Schlecht
Bewertung
Schlecht · von 5 Sternen
Stimmen
1 in den letzten 12 Monaten
Babyausstattungsgeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Diane norly
What made my experience bad was the baby crib I order when I got it some part where miss in it . Till now no response
Susana Sanchez
There is not option of zero, but this is my opinion. I purchased a baby crib, when it was delivered was broken. The quality was terrible and I decided to send it back. It still imposible to reach costumer service. They take forever and don’t respond in weeks. It will be four months. If you want an advise, don’t buy in Buybuy BABY unless you are able to lose your money and have bad time.
Displeased Customer
Purchased a crib and mattress on-line from Buy Buy Baby for my grandson in December of 2024 He was born prematurely and spent 4 months in the NICU. Now that he is home we are assiting with his care. The crib and mattress were shipped via FedEx and both arrived with the packaging severly damaged. The crib box was battered, torn and had a hole in it. When we opened the box there was a hole punctured in the mattress board. The mattress packaging was torn with tears and cuts in the mattress and very dirty. We reached out to FedEx and were advised to contact the company. Had to use a chat as there was no number to call which took one hour. We requested shipping lables to return the damaged items. What followed was 2 months of the most time consuming and inappropriate suggestions you can imagine. Was told they were assigning someone else to our problem and asked me to be patient. Then asked me to repackage the items and send more photos. Followed this by saying they were reaching out to their suppliers and would send us replacement parts to fix the crib ourselves! Advised them this was not acceptable for our NICU grandson and I was not going to fix the items myself. We simply wanted shipping labels. Then continued 7 interactions. They promised shipping labels. The next week they said their machine was broken and to please be patient. After a month they finally asked us to "CUT THE MATTRESS BY MAKING CUTS ON BOTH THE FRONT AND BACK AND BREAK THE CRIB SLATS ON BOTH THE FRONT BACK SIDES." Take pictures and send them before they would issue a refund. We did not believe them! The credit card company finally intervened and credited out account for the purchases. It took a full 2 months to get to this point. I would give them a zero if that was an option. Please do not purchase from this company!
Carmen Morales
This is the worse company beware I buy a $200 crib for my grandson and FedEx left my package outside my building and I live on the 4 floor I receive a picture from FedEx and I was omg I’m at work why didn’t not left my big package at my door remember this is a crib so the box was biggg well of course wen I cam home from work my package was gone I contacted buy buy baby the next day via email because no phone number was found we’ll is been like 3 month and guess what no refund and no credit they said that I take long to report the problem lol I have all the evidence and pictures of proof at what I’m talking short story was I never received my crib no refund not another crib and not even a credit so technically they stole 200 dollars from me bout guess what never ever again buy nothing from this company beware
Tyler Gassman
Cancelled all gift cards and just kept the money even though we had purchased it only a few months ago. This company does not care about customers. We will never give them another cent, and neither will the family members who gifted us the card.
Typische Antwortzeit unter 24 Stunden.
buybuy BABY erreicht aktuell 1,4 von 5 Sternen aus 207 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten buybuy BABY im Schnitt mit 1,4 von 5 Sternen („Schlecht“) auf Basis von 207 Bewertungen. 1 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Babyausstattungsgeschäft sind PreciousLittleOne (3,5 von 5), Drogist (2,9 von 5), Optimalprint (4,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von buybuy BABY ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann buybuy BABY hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
buybuy BABY: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.