Bewertung
3,0
Durchschnittlich · von 5 Sternen
Tortenbäckereicakesandbakes.co.uk
3,0von 5 · Durchschnittlich
Bewertung
Durchschnittlich · von 5 Sternen
Stimmen
100 in den letzten 12 Monaten
Tortenbäckerei
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Dot Hodgson
I would not recommend ordering from this company. I ordered a vegan red velvet birthday cake for my daughter’s 30th birthday 3 weeks in advance. On the day of collection we were informed that it was not available. All they could offer was a plain or chocolate sponge cake. As it was short notice and needed that day we had to accept the plain sponge. Poor follow up Service with no apology or compensation. Only paid back £10.00 difference in price. Very poor service.
Saffet Yücel
28 Ağustos 2026 tarihinde saat 07.00 civarında Ankara Esenboğa Havalimanı’ndaki Cake & Bake şubesinde yaşadığım hem fiyat hem de servis kaynaklı olumsuz deneyimi paylaşmak istiyorum. Mekanda 6 adet ekmek arası ve 4 su için toplam 7.000 TL ödedim, ödediğim ücret zaten fazlasıyla yüksekken bir de sunulan hizmetin son derece özensiz olması beni hayal kırıklığına uğrattı. Artan ekmek aralarını paket yaptırmak için rica ettiğimde, ürünler büyük bir kağıt poşete düzgünce yerleştirilmeden gelişi güzel kondu ve “kendin düzelt” denilerek kaba bir tutum sergilendi. Defalarca rica etmeme rağmen bu yaklaşım değişmedi ve ben de bu durum üzerine şikayet yazmaya karar verdim. Normalde şikayet etmeyi tercih eden bir müşteri değilim ancak ödediğim ücret ve karşılığında aldığım bu seviyede saygısız ve özensiz servis kabul edilebilir değil. Cake & Bake Ankara Esenboğa şubesinde hem fiyat politikasının hem de personel davranışlarının gözden geçirilmesini ve bu tür durumların tekrar yaşanmaması için gerekli uyarı ve düzenlemelerin yapılmasını talep ediyorum.
Paulo Morgado
We received our Mango Square cake on Thursday and were very disappointed with it. There was hardly any layer of cake; it was mostly filled with cream. We have been ordering the same cake from you for over a year and have never experienced this issue before. As a VIP member and a loyal customer, we were particularly disappointed with the quality this time. We would appreciate it if you could look into what went wrong.
Caroline bishton
Absolutely awful service and my advice don’t bother I ordered a 40th birthday cake for my niece at the end of July to be delivered to our hotel on 7th August between 9am and 3pm as we were lunching at the savoy and then going onto a show straight afterwards so I paid the extra to have it delivered earlier, between 9 and 3pm We waited in as long as possible to give her her last surprise but because it had still not been delivered by 3pm we had to go . On returning to the hotel at 11.30 pm I went to reception to see if the had been delivered at all to be told it had been delivered at 4pm My niece was already in bed asleep when I collected the cake and so she didn’t receive the cake until the day after her birthday I was and still am so disgusted by the service, no one had the decency even to phone us and state it was going to be late, I paid £89 for the cake including £12.99 for early delivery and £19.99 congestion charge and after several phone calls complaining and emails they have turned round and offered me £5 refund only, an absolute joke, my nieces 40th surprise was ruined by a company that simply don’t care
Aamer Syed
I am highly disappointed with my experience here. I chose this place over Cake Box for the first time for my daughter's birthday, purchasing a chocolate ganache cake. Unfortunately, the cake tasted like it was made with just raw cocoa powder, leaving an overwhelmingly unpleasant flavor in our mouths. It was practically inedible and had to be thrown away. I spent good money and even drove half an hour to pick it up, only to be let down. This was my first time trusting them with a special occasion, and I am extremely unsatisfied. Although the staff member was helping and kind.
Typische Antwortzeit unter 7 Tagen. Beantwortet 94 % der negativen Bewertungen.
Cakes & Bakes erreicht aktuell 3,0 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: der Firmensitz (26b Bourne Court, IG8 8HD London, US) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Cakes & Bakes im Schnitt mit 3,0 von 5 Sternen („Durchschnittlich“) auf Basis von 100 Bewertungen. 100 davon stammen aus den letzten 12 Monaten.
Cakes & Bakes hat seinen Sitz in 26b Bourne Court, IG8 8HD London, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Tortenbäckerei sind Lola's (4,6 von 5), Cake Box (4,7 von 5), Bettys (4,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Cakes & Bakes ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Cakes & Bakes hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Cakes & Bakes: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.