Bewertung
4,1
Gut · von 5 Sternen
Internetdienstanbietercampaignmonitor.com
4,1von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
5 in den letzten 12 Monaten
Internetdienstanbieter
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Göran Söderström
Terrible. Suddenly they claim my account has an issue, and I can not get it back. Watch out it’s a scam company.
Matt
Do not trust Campaign Monitor. After more than 10 years as a user, I discovered my account and all associated data had been permanently deleted due to “inactivity” — with no direct email warning. When I contacted support seeking clarification and assistance, I received no meaningful response. A deeply disappointing experience from a company handling business-critical data. It’s particularly disappointing because Campaign Monitor was once regarded as one of Australia’s great startup success stories. Unfortunately, my experience suggests things may have changed significantly since the company was acquired by CM Group (a US based firm).
Nick
This company once upon a time use to be good - now it's atrocious. You cannot trust them with anything. I have just tried to log back in to my account to begin a heavy 3 month marketing campaign on a new product. My account no longer exists. The company's response..."Campaign Monitor accounts are set to a pending closure status after a period of inactivity. We cannot share the criteria that determines an account inactive or the time frame used within the closure process, nor will we notify users of the account in any way beyond the in-app notification mentioned above. They have now deleted ALL my past email campaigns and my customer data (including GDPR opt out requests) gained over the last 9 years. DO NOT TRUST THIS BUINESS AS A MARKETING PARTNER.
Mister Hankey
We’ve been using Campaign Monitor for years and it continues to impress. Stewart and the entire support team have been outstanding. Ultra-fast communication, thorough, and always quick to resolve any issues we might encounter. The newsletter platform is straightforward, intuitive and reliable. Highly recommended for any organization seeking an email-marketing tool that just works, is simple to use and easy to review your metrics.
Paul
Incredible poor experience. We have been with them a long time but recently had a tough few months and got behind with payments. We made clear we'd pay asap and have now offered to settle the outstanding invocies but in the mean time they have demanded extra fees, interest and payment in advance for an invoice we do no yet even owe. The funds they now claim are due are nearly three times the outstanding amount and will drive us into bankruptcy. We have offered to pay the late amount immediately, but they are totally inflexible and appear to want to administer a punishment beating not support and understand a long term client. Worse we are just being passed around - our account manager says speak to billing, they say speak to a debt colleaction agency and they refer us back to the client. We cannot get answer to questions and so cannot pay them the funds we now have sitting waiting! Watch out! They will kick you when you are down and there is no one who will take ownership of the client relationship that you can talk to.
Typische Antwortzeit unter 24 Stunden.
Campaignmonitor erreicht aktuell 4,1 von 5 Sternen aus 188 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (631 Howard St #500, 94105 San Francisco, US) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Campaignmonitor im Schnitt mit 4,1 von 5 Sternen („Gut“) auf Basis von 188 Bewertungen. 5 davon stammen aus den letzten 12 Monaten.
Campaignmonitor hat seinen Sitz in 631 Howard St #500, 94105 San Francisco, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Internetdienstanbieter sind Norlys (3,4 von 5), StandUp Wireless (3,5 von 5), Hiper (4,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Campaignmonitor ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Campaignmonitor hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Campaignmonitor: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.