Bewertung
1,9
Mangelhaft · von 5 Sternen
Cannondale Erfahrungen
1,9von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
100
20 in den letzten 12 Monaten
Hersteller
12%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
20 in 12 MonatenIhre Stimme
Erfahrung zu Cannondale schreiben
Johanna Boyer
Verifizierte Bewertung
Super fast service
My bike was shipped very quickly and assembled immediately at our local bike shop.
0
per kristensen
Verifizierte Bewertung
Elcykel 25.000 kr
Elcykel 25.000 kr. Har ikke kunnet køre mere end få dage eller uger mellem reparation. Gearskifte og styring helt gak...og reparation synes ikke muligt. Cykel fra 2024 men er virkelig dårlig designet ift el motion og styring. Køb en billig el cykel i stedet!
0
Coleman Edmond
Verifizierte Bewertung
Brand New 2026 Cannondale Synapse Carbon 3 SmartSense Nightmare
I ordered a brand-new 2026 Cannondale Synapse Carbon 3 SmartSense directly from Cannondale, and it was shipped to an authorized Cannondale dealer for professional assembly. I received the bike on June 27, 2026, incredibly excited to begin training. Unfortunately, my experience went downhill from the very first ride. Both of my rides began around 5:00 a.m., when the integrated lights were important for visibility. On both rides, the SmartSense system worked for only a small portion of the ride before shutting down. Once the system shut down, I was left stuck in a single low gear and without the integrated lights. I was forced to complete two separate 30+ mile rides, including significant climbs and fast descents, without being able to shift the bike. Losing the integrated lights during pre-dawn rides only added to my concern. I immediately returned the bike to the authorized Cannondale dealer after the first ride. After inspecting it, I was told everything appeared to be working properly. Trusting that the issue had been resolved, I headed out on another ride. Just a few hundred meters into that ride, despite the battery showing 100% charge, the SmartSense system shut down again, causing the exact same failure. Once again, I was left stuck in a single low gear and without the integrated lights for the remainder of the ride. From my perspective, the most serious issue was losing the ability to shift the bike. Being forced to ride in a single low gear over changing terrain, including long climbs and fast descents, significantly affected the safe operation of the bicycle and completely destroyed my confidence in it. The simultaneous loss of the integrated lighting during an early morning ride only increased my safety concerns. This is not what I expected from a brand-new premium bicycle. After only two rides, my brand-new bike has now spent weeks sitting in an authorized Cannondale service department instead of on the road. As I write this review, it is still in the shop, and I have lost weeks of training during peak riding season while Cannondale works through the diagnosis. I even had to cancel a planned Orange County-to-San Diego ride because I no longer had confidence that the bike would reliably complete it. After extensive troubleshooting, Cannondale concluded that the likely cause was a defective SmartSense battery and shipped a replacement battery to the dealer. During the process, I was also advised to purchase additional SmartSense batteries if I wanted to ride during my planned trip. I found that recommendation difficult to understand for a brand-new premium bicycle that had already experienced repeated failures. Cannondale ultimately offered a $500 goodwill refund (or a $1,000 accessories credit), which I appreciate as a gesture. However, I requested that Cannondale accept the return of the bike because I had completely lost confidence in the product after experiencing repeated failures from my very first ride. That request was declined, and the proposed resolution was limited to replacing the battery. I also want to recognize my authorized Cannondale dealer. They have been professional, responsive, and have done everything they could throughout this process. My frustration is not with the dealer—it is with the ownership experience of a brand-new premium bicycle. As a result of this experience, I’ve already begun shopping for a replacement bike because I’ve completely lost confidence in this one. That’s an incredibly disappointing position to be in, especially considering this was my first road bike and I genuinely wanted to love it. Once Cannondale completes the warranty repair, I plan to sell the bike, and I’ll be completely transparent with any potential buyer about my experience. When you spend thousands of dollars on a premium bicycle, you expect reliability, quality, and confidence from day one. Instead, I experienced repeated failures almost immediately, a bike that has spent weeks in the shop after only two rides, missed training opportunities, and an ownership experience that fell far short of my expectations. I sincerely hope the replacement battery permanently resolves the issue for future owners. Unfortunately, based on my experience, I cannot recommend the SmartSense-equipped Synapse.
0
Daan
Verifizierte Bewertung
Snelle en goede hulp van de klanten…
Snelle en goede hulp van de klanten service afdeling waardoor je snel weer onderweg bent. Ik had een klein probleem met mijn supersix, maar de klantenservice heeft dit snel opgelost waardoor ik in no time weer op de fiets zat.
0
Brandon
Verifizierte Bewertung
Horrible experience would cycle clear…
Horrible experience would cycle clear of these knobs they don’t advertise the quick 2 doesn’t come with a sensor anymore but still charge the same price for it. They will try to make as much profit as they can customer service is abysmal.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
Alternativen zu Cannondale
Hersteller-Ranking →Häufige Fragen zu Cannondale
Ist Cannondale seriös?
Cannondale erreicht aktuell 1,9 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (1 Cannondale Way, 06897 Wilton, US) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Cannondale?
Kundinnen und Kunden bewerten Cannondale im Schnitt mit 1,9 von 5 Sternen („Mangelhaft“) auf Basis von 100 Bewertungen. 20 davon stammen aus den letzten 12 Monaten.
Wo hat Cannondale seinen Sitz?
Cannondale hat seinen Sitz in 1 Cannondale Way, 06897 Wilton, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Cannondale gibt es?
Die bestbewerteten Anbieter in der Branche Hersteller sind XL Displays Ltd (4,8 von 5), HYUNDAI POWER PRODUCTS UK (4,6 von 5), Cosatto (4,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Cannondale beansprucht?
Nein. Das Profil von Cannondale ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Cannondale hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Cannondale auf Bewertungen?
Cannondale: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Cannondale negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.