Bewertung
4,5
Hervorragend · von 5 Sternen
Card One Money Erfahrungen
4,5von 5 · Hervorragend
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
729
91 in den letzten 12 Monaten
Bank
84%
Anteil 5-Sterne-Bewertungen
Bewertungen (729)
91 in 12 MonatenIhre Stimme
Erfahrung zu Card One Money schreiben
Iky B
Verifizierte Bewertung
My advice to other business owners: think very carefully before relying on CardOneMoney as your main business account.
Extremely disappointing experience after 7 years with CardOneMoney I have been a customer of CardOneMoney for around 7 years, and during that time our business has paid thousands of pounds in fees for their services. Given the length of our relationship and the level of business we have done with them, I expected a much higher standard of customer service. Unfortunately, our recent experience has been extremely stressful and has put our business under serious pressure. Our payment is blocked without a clear explanation, and trying to get any meaningful response has been incredibly difficult. There is no direct telephone number, the live chat has repeatedly been unavailable/inoperative, and emails have not been answered despite repeated attempts to contact them. This isn’t just an inconvenience for us. We are running a business with employees, suppliers and significant financial commitments. When an account is suddenly restricted and you cannot get hold of anyone to explain what is happening, it can have a devastating impact. We have been unable to make payments properly, staff payments have been affected, suppliers are chasing outstanding invoices, and direct debits have not been paid. After 7 years of loyalty and thousands of pounds in fees, this is simply unacceptable. We have now made the decision to move our business banking to Lloyds because we need a banking provider that we can actually contact and rely on when something goes wrong. What makes this even more disappointing is that after being a loyal customer for so many years, there seems to be very little appreciation or urgency when a serious issue occurs. My advice to other business owners: think very carefully before relying on CardOneMoney as your main business account. If your business depends on having reliable access to your money and being able to speak to someone when there is a problem, our experience has shown us just how serious the consequences can be. Seven years of loyalty, thousands of pounds in fees, and this is how we have been treated. Absolutely shocking customer service.
0
Bob Fisher
Verifizierte Bewertung
While on holiday
While on holiday, my APP decided to stop working king properly. I emailed Support and Andile picked the query and suggested I delete the APP and download it again. That worked.
0
Adam G
Verifizierte Bewertung
SCAMMERS
SCAMMERS! Absolutely shocking customer service…no direct contact telephone number….live chat constantly inoperative….they never respond to emails …they have blocked my account with no reasoning and cannot find out why s they never respond to emails …I’m on the brink of closure,cannot pay my staff,suppliers chasing for their invoices to be paid and my direct debits are not being paid! ABSOLUTE SCAMMERS …IF YOU HAVE ACCOUNT CLOSE IT TODAY AND MOVE YOUR MONEY TO ANOTHER BANK
0
Pete
Verifizierte Bewertung
Was with them for years
Was with them for years, then they moved my account to Think Money, and on my other account, they started taking fees off for no reason. They were caught and they reimbursed. I wonder how many accounts they do that to, unsuspecting customers, a fiver here, a tenner there!!
0
Stuart
Verifizierte Bewertung
Wonderful and very helpful customer…
Wonderful and very helpful customer service from Sethati. Solved my problem and was really informative through the process.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 50 % der negativen Bewertungen.
GB
Alternativen zu Card One Money
Bank-Ranking →Häufige Fragen zu Card One Money
Ist Card One Money seriös?
Card One Money erreicht aktuell 4,5 von 5 Sternen aus 729 unabhängigen Bewertungen — Gesamturteil „Hervorragend“. Zur Einordnung: Unternehmenssitz: GB, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Card One Money?
Kundinnen und Kunden bewerten Card One Money im Schnitt mit 4,5 von 5 Sternen („Hervorragend“) auf Basis von 729 Bewertungen. 91 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Card One Money gibt es?
Die bestbewerteten Anbieter in der Branche Bank sind Revolut (4,7 von 5), Western Union (3,8 von 5), WorldRemit (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Card One Money beansprucht?
Nein. Das Profil von Card One Money ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Card One Money hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Card One Money auf Bewertungen?
Card One Money: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Card One Money negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.