Bewertung
1,5
Mangelhaft · von 5 Sternen
Kfz-Ersatzteilgeschäftcarplay2air.com
Carplay2air Erfahrungen
1,5von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
102
2 in den letzten 12 Monaten
Kfz-Ersatzteilgeschäft
6%
Anteil 5-Sterne-Bewertungen
Bewertungen (102)
2 in 12 MonatenIhre Stimme
Erfahrung zu Carplay2air schreiben
Ian Skinner
Verifizierte Bewertung
Awful Customer Service
I have to say it pains me to write such a bad review of a company I once thought of as very good. They have been let down by their appalling customer service. I purchased a Carplay2Air device 3 years ago. Although out of warranty the Consumer Rights Act 2015 states the device must work for a reasonable time. Three years is not a reasonable time. The update via the IP address has never worked and takes me to other sites. I asked if was possible to do a manual firmware update. I was sent a file via email with very clear instructions on how to perform the upgrade. After installation the device will not work. Carplay2Air have said they will send me a replacement free of charge as long as I pay the postage and return the old one at my own cost as well. They dress this up like they are doing me a favour. The device was working before the update was applied. I followed their instructions to the letter. No where did it say in the instructions this could “brick” the device. So they then have the audacity to break my working device then expect me to pay up. I will now purchase a device from another, hopefully reputable company, and treat this as just conned by another shoddy internet company. At the time Carplay2Air were at the top of this business. There are now cheaper, better devices out there. My advise is to avoid this dodgy outfit at all costs.
0
Jan
Verifizierte Bewertung
Geld weg na bestelling meer als…
Geld weg na bestelling meer als waarvoor ik het had gekocht koste 40 maar 500 van rekening gehaald gelukkig wel terug gekregen
0
Nuno
Verifizierte Bewertung
READ THIS BEFORE YOU BUY!
What happened to me has happened to many others - just search Reddit and you’ll see dozens of people reporting the same issues. And those 4.9-star reviews on their website? Convenient, right? Total bullshit. You can’t even submit a 1-star review - the system just doesn’t work. It’s clearly manipulated to deceive people and that says it all. I bought this product expecting something premium given the price - probably like you’re thinking right now. Unfortunately, what I got was the worst online shopping experience I’ve ever had, combined with the worst customer service imaginable. The Bluetooth adapter worked for 2 or 3 weeks. Then, completely out of nowhere, it stopped connecting. I tried every possible fix, nothing worked. I contacted support - they gave me generic instructions that didn’t help either. Then they asked me to send the product back… to China! So on top of the already high price, I had to pay for international shipping myself - from Europe to China. The product was rejected by Chinese customs and returned to me, damaged. I kept following up with the company for months, and the only reply I got was an insulting offer: a 30% discount if I bought a new product. Seriously? I obviously refused - and from that point, silence. No refund, no solution, no accountability. Nothing. Absolutely disgraceful. And again, this is not an isolated case. Just search for it - the number of complaints is massive. There’s probably a reason why the price dropped from over €100 to €70 this past year: wave after wave of unhappy customers. Avoid this product at all costs.
0
Kevin
Verifizierte Bewertung
Avoid Car2play2 Air at all costs!!!!
One Star – Avoid at All Costs This wireless Bluetooth streaming device has been nothing short of a complete disappointment from start to finish. It took three weeks just to arrive, which should have been my first red flag. Once I finally got it, the device was glitchy and unreliable—constantly cutting in and out, pairing inconsistently, and generally failing to perform even the most basic functions it was advertised for. And then, in true lemon fashion, it just stopped working altogether after a short period of light use. Dead. No power. No response. Nothing. To their credit, customer service was responsive—but that’s where the positives end. I was told I’d need to return the broken device at my own expense and wait another three weeks for it to reach their distributor. Only then would they ship a replacement, which—surprise—will take another three weeks to arrive. So let’s recap: a defective product, two shipping charges, and a six-week turnaround just to maybe get a working unit? That’s not customer service—that’s customer punishment. This product wasted my time, my money, and my patience. I highly recommend you avoid this trainwreck of a device and the company behind it.
0
Doug Casady
Verifizierte Bewertung
It Quit working after 6 Months!
The return of a defective product to this company is horrible! First, they asked me to record a video to show how I was connecting the dongle. Then they responded with shipping directions which they want me to pay for shipping to return the product to China! Just not with the hassle of waiting eight weeks to see if I actually get a replacement for another defective product from China! Buyer Beware!!!
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
Alternativen zu Carplay2air
Kfz-Ersatzteilgeschäft-Ranking →Häufige Fragen zu Carplay2air
Ist Carplay2air seriös?
Carplay2air erreicht aktuell 1,5 von 5 Sternen aus 102 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (E Main St 364, 19709 Middletown, US) ist öffentlich dokumentiert. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Carplay2air?
Kundinnen und Kunden bewerten Carplay2air im Schnitt mit 1,5 von 5 Sternen („Mangelhaft“) auf Basis von 102 Bewertungen. 2 davon stammen aus den letzten 12 Monaten.
Wo hat Carplay2air seinen Sitz?
Carplay2air hat seinen Sitz in E Main St 364, 19709 Middletown, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Carplay2air gibt es?
Die bestbewerteten Anbieter in der Branche Kfz-Ersatzteilgeschäft sind Oscaro (3,8 von 5), Thansen (4,2 von 5), Mister Auto (3,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Carplay2air beansprucht?
Nein. Das Profil von Carplay2air ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Carplay2air hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Carplay2air auf Bewertungen?
Carplay2air: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Carplay2air negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.