Casatlantic Erfahrungen

3,4von 5 · Durchschnittlich

27 Bewertungen

Nicht beansprucht Beanspruchen Antwortet zügig

Bewertung schreiben Website besuchen

Bewertung

3,4

Durchschnittlich · von 5 Sternen

Stimmen

27

8 in den letzten 12 Monaten

Herrenmodengeschäft

44%

Anteil 5-Sterne-Bewertungen

Bewertungen (27)

8 in 12 Monaten

Ihre Stimme

Erfahrung zu Casatlantic schreiben

Crítico

SE · 27. August 2026

Verifizierte Bewertung

Highly recommended

I've had a great experience. Quality garments, excellent customer service, and fast international shipping. Highly recommended.

27. August 2026

Kelvin Amalokwu

SE · 2. Juli 2026

Verifizierte Bewertung

Beware of Duties and Taxes

The company needs to be transparent about foreign duties and taxes. I was hit with an extra 40% in fees at delivery that weren't clearly disclosed during checkout.

2. Juli 2026

Kasper

SE · 11. Mai 2026

Verifizierte Bewertung

I ordered 3 items but only received 2

I ordered 3 items but only received 2. They refuse to give me a refund for the missing item. So it is basically a scam company. I am now seeking legal advice. But please do not use this company. NB! I want to return the 2 items I in fact did received and I am really fearing the worst for that process.

11. Mai 2026

Aron Hagg

SE · 22. April 2026

Verifizierte Bewertung

Snygga unika kläder till ok pris

Snygga unika kläder till hyfsade priser. Kul idé och bra materialer.

22. April 2026

Nicolas STRK

SE · 13. Januar 2026

Verifizierte Bewertung

Worst customer service I ever experienced and scam return policy

I am writing this to warn other shoppers about the major sizing inconsistencies and the unprofessional customer service at this brand. I ordered a knitwear in an XL, but the item I received was enormous - measuring 5–7cm larger in the chest and sleeves than their own official size chart. It was essentially a 3XL with an XL label. Despite providing clear photographic evidence of these measurements, the customer service team was dismissive, defensive, and completely lacked accountability. The most unbelievable part? Even though the item is clearly defective and does not match the advertised dimensions, they are refusing to cover the return shipping. They are actually deducting the return cost from my refund. It is standard industry practice to provide a prepaid label for faulty items, yet this brand expects the customer to pay for their manufacturing errors. Why you should be cautious: Inaccurate Measurements: The size guides are unreliable and vary wildly. The most "hilarious" part is that they kinda admit it on their website; saying that measures might differ about 1cm - well I guess they tend to take 1 for a 7... Insulting Support: My concerns were met with a lack of honesty and solution-driven answer. We just wanted to spend 200€ in their store, but we will give our money to someone else. Financial Penalty for Returns: You will be charged for the return even if the brand sends you the wrong size or a faulty product. Although we had experience similar problems with this brand in the past, we chose to give them another chance but we will never shop here again. If you value your money and expect a basic level of professional respect, give your business to someone else.

13. Januar 2026

Casatlantic

Antwort des Unternehmens · 13. Januar 2026

Hi Nicolas, Thank you for sharing your feedback. We’re sorry that this experience was disappointing. To clarify, the returned garment was inspected following our standard measuring procedure. The measurements were found to be in line with those stated on the product page, as indicated in the shared photos. As no measurement discrepancy was identified, the case was handled as a standard exchange, as requested. Throughout the correspondence, it was clarified that the assessment was based solely on the garment inspection, and not on any question of credibility. We apologize if our communication suggested otherwise. For context, the original order was placed during a free-shipping offer, and the return cost was covered by us as part of an exchange and according to our policy. For the replacement order, our standard shipping rate applied, as the free-shipping offer had ended. When a refund was later requested instead, this was processed accordingly. Had our inspection identified a measurement deviation, we would of course have covered all related costs. While we regret that we reached different conclusions in this case, our decision was based solely on the documented inspection of the returned item. We appreciate all feedback and remain committed to transparent communication and high standards across our products and service.   Leon,  Casatlantic

Die Akte

Herrenmodengeschäft

Antwortet zügig

Typische Antwortzeit unter 7 Tagen. Beantwortet 11 % der negativen Bewertungen.

Alternativen zu Casatlantic

Herrenmodengeschäft-Ranking →

Häufige Fragen zu Casatlantic

Ist Casatlantic seriös?

Casatlantic erreicht aktuell 3,4 von 5 Sternen aus 27 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: der Firmensitz (Manufakturgatan 11, 41707 Goteborg, SE) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.

Wie bewerten Kunden Casatlantic?

Kundinnen und Kunden bewerten Casatlantic im Schnitt mit 3,4 von 5 Sternen („Durchschnittlich“) auf Basis von 27 Bewertungen. 8 davon stammen aus den letzten 12 Monaten.

Wo hat Casatlantic seinen Sitz?

Casatlantic hat seinen Sitz in Manufakturgatan 11, 41707 Goteborg, SE. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.

Welche Alternativen zu Casatlantic gibt es?

Die bestbewerteten Anbieter in der Branche Herrenmodengeschäft sind Boozt (4,1 von 5), Superdry (4,4 von 5), Cashmerestories (3,9 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.

Ist das Profil von Casatlantic beansprucht?

Nein. Das Profil von Casatlantic ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Casatlantic hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.

Antwortet Casatlantic auf Bewertungen?

Casatlantic: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.

Kann Casatlantic negative Bewertungen löschen lassen?

Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.

Wir löschen keine Bewertungen.

Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.

Erfahrung teilen Zur Startseite