Bewertung
4,2
Gut · von 5 Sternen
Geschäft für Vitaminpräparate und Nahrungsergänzungsmittelchoq.com
Choq Erfahrungen
4,2von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
274
79 in den letzten 12 Monaten
Geschäft für Vitaminpräparate und Nahrungsergänzungsmittel
86%
Anteil 5-Sterne-Bewertungen
Bewertungen (274)
79 in 12 MonatenIhre Stimme
Erfahrung zu Choq schreiben
JC
Verifizierte Bewertung
Do not trust them
Listen, I wouldn't trust these guys anymore. Maybe I was mistaken in the past to trust them and think they were an above-board legit company. Basically I had a reminder set on my phone, as I do for everything, to cancel this order if I didn't need the subscription, 9 days in advance to when I had scheduled to charge my card. So I left myself plenty of time. They charge me 10 days in advance of the scheduled date (just my luck) and mark it shipped immediately. There is no order placed email first--it's just shipped immediately in the middle of the night with email sent, locked in. Lo and behold the chat button on the website which I had used with good success in the past during a previous issue is gone. I call the phone number (during hours, all of this was) and it doesn't even go to voicemail, it's like the number's off the hook, goes to some generic Verizon thing that it can't be completed or something. So at this point I think they're scamming or exit scamming. I don't know what is going on so I manually email them. I still don't know if this is the right email but it's the support@choq email which was quoted somewhere since I'm even having trouble getting the "contact us" form on the website to go through. They don't respond for 3 days while I'm trying to stop this errant order. I'm about to just chargeback because I have a bad feeling and finally I try the phone number again. This time it works and they actually answer and they give me this spiel about "oh you rescheduled so many times, the system got confused blah blah blah" like they gave me a real good spiel and you know I naively was like okay like that's fine let me give you the benefit of the doubt. They told me to just write Return to Sender on the package and send it back to them. Obviously I don't like this because there's no recourse for me if it gets lost or something, no real proof, it's basically just on faith and trust. I do it anyways because I'm trusting that they will just refund me since they admitted to being at fault. This entire time they don't respond to a single email. It's been a week since I sent the package. The only time I've ever got any communication about this issue is over the phone so there's no paper trail (convenient). So I send this package back and they still are not responding to any emails and my phone calls are going to voicemail today. I go to log-in to my account today with the intention of giving them until Monday to rectify things, and my account is deleted despite not doing anything wrong and being apologized to about the errant order. I should have just kept the item at least and not wasted all my time and effort because I didn't want a chargeback to reflect poorly on their business or to incur them extra costs. My account must be deleted because it says the email/password combination is incorrect which it's not (saved and recent log-in just a few days ago), and when I request a password reset to email it never comes. So my account has been deleted after they were the ones to apologize to me and say "yes this shouldn't have happened, it's some kind of glitch, please send it back sketchily and when we receive it we will give you a refund." They go from that to (apparently?) ignoring me and deleting my account once the package has arrived back I assume. Never use this company, there's like 20 red flags at this point. I can't even attest to the quality or usefulness of their supplements, not sure if they did anything for me. I'm assuming they're on their way out or maybe this is who they always were and it finally caught up to me personally despite a good experience in the past. I can't dismiss this many red flags and you would be a fool to as well. I think at the very least, from what I've read, they're trying people randomly to see what they can get away with.
0
Customer
Verifizierte Bewertung
FRAUD DONT USE THIS COMPANY
FRAUD DONT USE THIS COMPANY: I bought this product for the "first and only time" two years ago; I canceled the product after the one time purchase. I never received any more product and I never thought about it again. This 4th of July, a Saturday they billed my cc $84.54; then again $81.66 on August 1st 7am on another Saturday. Fraudulently. No order. No product. Randomly, 2 years later from my first and only order with CHOQ. DO NOT GIVE THEM YOUR CC INFORMATION. FRAUD!
0
Chad Lawrence
Verifizierte Bewertung
Lauren S is the best
Lauren S is the best. I love her quick replies, she always gets my issues resolved ASAP! This is the best customer service hands down, never an issue.
0
Marc O'Hair
Verifizierte Bewertung
Fixing my address after I moved
I was having problems updating my address online after I moved. I worked with Lauren S and she made sure my new address was correct, and my order was promptly shipped. Lauren deserves 5 stars for being pleasant, professional, attentive, and providing top-notch customer service.
0
Naveen
Verifizierte Bewertung
Responsive and Courteous to Email Requests
I had to make a change to my subscription via email and Lauren S at Choq was very responsive and courteous and made the changes needed without question. The few times I’ve had to reach out to Choq, they have ALWAYS been super friendly and professional. Excellent customer service.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
Alternativen zu Choq
Geschäft für Vitaminpräparate und Nahrungsergänzungsmittel-Ranking →Häufige Fragen zu Choq
Ist Choq seriös?
Choq erreicht aktuell 4,2 von 5 Sternen aus 274 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (118 Renegade, 787602 Bastrop, US) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Choq?
Kundinnen und Kunden bewerten Choq im Schnitt mit 4,2 von 5 Sternen („Gut“) auf Basis von 274 Bewertungen. 79 davon stammen aus den letzten 12 Monaten.
Wo hat Choq seinen Sitz?
Choq hat seinen Sitz in 118 Renegade, 787602 Bastrop, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Choq gibt es?
Die bestbewerteten Anbieter in der Branche Geschäft für Vitaminpräparate und Nahrungsergänzungsmittel sind Prozis (4,4 von 5), Boots (4,2 von 5), HSN - We Are Nutrition! (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Choq beansprucht?
Nein. Das Profil von Choq ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Choq hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Choq auf Bewertungen?
Choq: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Choq negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.