Bewertung
4,4
Gut · von 5 Sternen
Cigsspot Erfahrungen
4,4von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
479
70 in den letzten 12 Monaten
Zigarrengeschäft
63%
Anteil 5-Sterne-Bewertungen
Bewertungen (479)
70 in 12 MonatenIhre Stimme
Erfahrung zu Cigsspot schreiben
VLAD GORNY
Verifizierte Bewertung
Beware of Scam
I had ordered cigarettes through CigsSpot.com several times in the past and had never experienced any problems. On June 8, 2026, I placed another order and paid through Wise.com, as the company told me it no longer accepted PayPal payments. On July 12, 2026, I emailed Henry Tudor, also known as Nikolai Rudenko, who is currently in Lithuania, requesting the tracking number for my order. I received the following response from him: “We have restored shipping from Indonesia just a few days ago and got many orders in line.” On August 12, 2026, I contacted him again and requested either a tracking number for my order or a full refund. Once again, I received a response from the same Henry Tudor: “We had a lot of issues with shipping because of the USA's new post conditions and taxes. It's all fixed now. We will be able to ship your order in 7-9 days.” I waited at least 10 more days for the promised tracking information. No tracking number was provided, and the order was never delivered. I then sent several additional emails to Henry Tudor requesting a full refund. After I requested the refund, he stopped responding to my emails altogether. At this point, I have serious reason to believe that this company may be engaged in fraudulent activity by accepting customers’ money, failing to deliver the merchandise, failing to provide valid tracking information, and refusing to issue refunds. As an initial step, I filed a formal complaint with Wise and requested that they: investigate the recipient and the receiving account; attempt an immediate recall/recovery of the transferred funds; contact the recipient’s financial institution regarding suspected merchant fraud; and advise whether any other complaints have been associated with this recipient or receiving account. Wise has responded and informed me that they are initiating an investigation into the matter. I have also prepared complaints for submission to the Consumer Financial Protection Bureau (CFPB) and the Better Business Bureau (BBB). If necessary, I am also prepared to report this matter to the appropriate law-enforcement and regulatory authorities, including Interpol where jurisdictionally appropriate. I have retained the relevant payment records, order information, and email correspondence documenting the transaction, the repeated assurances regarding shipment, my requests for tracking information and a refund, and the subsequent failure to respond.
0
John
Verifizierte Bewertung
Don't order here
Ordered my cigs on March 21, 2026, it's Aug 29, 2026 and still haven't gotten my order. They keep telling me they're having trouble with shipping and it won't be long now and they'll be here. Can't get my money back because it's been too long since the transaction. So I'm out the money I sent them.
0
Alex
Verifizierte Bewertung
Complete SCAM
Complete SCAM! I ordered $320 worth of cigarettes and order hadn’t been shipped in the first 3 months. Some guy named henry came up with every excuse under the sun as to why it was so late. Eventually I asked for a refund and Henry will no longer reply to my emails. I had to also transfer to an account in Lithuania which should have given it away. Save yourself the headache don’t ever trust this site.
0
Hai Mai
Verifizierte Bewertung
Henry was very helpful
Henry was very helpful. Great communication. Shipping was fast. Transaction was polished. Will deal with them again.
0
Ashkan Mohsenzadeh
Verifizierte Bewertung
BEWARE!!!!!!
BEWARE — I strongly recommend staying away from this company. I bought 6 cartons from them, and they guaranteed that the shipment would not be seized by U.S. Customs. Unfortunately, it was seized. After that happened, I was about to file a PayPal dispute for a refund. Instead, they convinced me not to by offering free cartons on my next order and promised to change the shipping method so the shipment would not be seized again. Now that I’m placing the next order, they are suddenly saying that the free-carton offer does not apply. At this point, the PayPal dispute period has passed, and they are refusing to honor the offer they made to resolve the original problem. In my experience, they made promises to prevent me from filing a dispute and then failed to honor those promises. Be very careful and think twice before doing business with these guys. I would not recommend them.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden. Beantwortet 75 % der negativen Bewertungen.
Alternativen zu Cigsspot
Zigarrengeschäft-Ranking →Häufige Fragen zu Cigsspot
Ist Cigsspot seriös?
Cigsspot erreicht aktuell 4,4 von 5 Sternen aus 479 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Fountain 5, 2079 Kiev, UA) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Cigsspot?
Kundinnen und Kunden bewerten Cigsspot im Schnitt mit 4,4 von 5 Sternen („Gut“) auf Basis von 479 Bewertungen. 70 davon stammen aus den letzten 12 Monaten.
Wo hat Cigsspot seinen Sitz?
Cigsspot hat seinen Sitz in Fountain 5, 2079 Kiev, UA. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Cigsspot gibt es?
Die bestbewerteten Anbieter in der Branche Zigarrengeschäft sind Smoke-King Online Tobacconist (4,9 von 5), Cgarsltd (4,6 von 5), Smoking (4,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Cigsspot beansprucht?
Nein. Das Profil von Cigsspot ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Cigsspot hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Cigsspot auf Bewertungen?
Cigsspot: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Cigsspot negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.