Bewertung
1,5
Mangelhaft · von 5 Sternen
Reisebürocityapartmentstay.com
Cityapartmentstay Erfahrungen
1,5von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
25
1 in den letzten 12 Monaten
Reisebüro
0%
Anteil 5-Sterne-Bewertungen
Bewertungen (25)
1 in 12 MonatenIhre Stimme
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Alison
Verifizierte Bewertung
Do NOT stay here
Do NOT stay here, or any BnBNova apartments on Booking.com. It's a scam. They will take your money then ask for a deposit then not refund that.
0
Bookit
Verifizierte Bewertung
Vacation Rental in London- Travel…
Vacation Rental in London- Travel Warning: I booked the BnBNova Modern 1 Bedroom flat in Covent Garden at Flat 5, 2 Exchange Court, London because it was in a good location, BUT the property was unsafe and misrepresented: ❌ Cockroach infestation ❌ Mold and water damage in several rooms ❌ Fridge with large ice buildup ❌ Advertised washer + dryer — only a washer 👉 The original listing has since been taken down and changed by the property manager to hide the original false advertising. But I have emails + video proof from the property manager that the flat came with a combo washer/dryer. This nightmare cost me thousands of GBP + hotel costs, yet the property management offered no refund or relocation. The same property managers and their “Reservation Teams” operate under W International, City Apartment Stays, Bnb Novastay and Vacation Rentals so far - there appears to be a pattern of misleading and unsafe rentals managed by these property managers. I strongly would not recommend the flat and it’s property management. I reiterate, this flat was infested with cockroaches, mold throughout, and misrepresented amenities (no dryer as advertised). Management failed to resolve issues immediately. It took 12 hours before BnB Nova and Vacation Rentals got back with me when I first reported the unsafe and misrepresented amenities. I was forced to find safe accommodations on my own each night The property management tried delaying resolution by asking for photos I already sent them and put the burden back on me to determine the cleanliness, mold-free and pest free condition for this rental unit. Several days later, there was still evidence of a cockroach infestation and there was no way my family with a baby was staying in an unsafe property. Even though I never stayed at this unsafe property, Vacation Rentals is falsely claiming that I did. Property also advertises it’s for families on booking.com. The flat is directly over a very busy and noisy pub that was extremely noisy during the day and after walking by at night, the noise level was still very high. With the evidence of cockroach infestation along with water damage and mold, this most definitely is not safe for adults, let alone small children. This property is Not recommended and beware of any property with the listed property management companies above. Vacation Rentals is apparently the newest name they are using. I have photos but there is not an attachment icon
0
Sam
Verifizierte Bewertung
If I could choose zero stars
If I could choose zero stars, I would! It's an absolute SCAM and we lost TWO damage deposit payments of 600 Euros each. We have reported to our banks and VRBO in hopes of getting something back! It's awful. It turns a wonderful trip into a sour experience thanks to these crooks. We have tried since May to get our deposits back - we receive emails like "we apologize for the inconvenience and you can expect a refund in 3-5 business days" - that was over 2 months ago... BE CAREFUL! Do NOT give them a damage deposit (they also tried to say that we had damaged their wall! Thank goodness my husband had video confirming their lies).
0
San Flaviano Monastery Umbria
Verifizierte Bewertung
YET ANOTHER REVIEW ABOUT BEING RIPPED OFF
ALSO KNOW AS Bnb NOVA DO NOT BOOK – Dangerous, Illegal Apartment & No Refund Even After Admitting It Was Uninhabitable BNB Nova knowingly rented me an apartment that was dangerous, unfit for living, and in clear violation of French law. The property had serious health and safety risks: scaffolding directly outside the bedroom window with no security, no ventilation during a heatwave, filthy conditions, and multiple habitability breaches. I immediately raised my concerns. Shockingly, BNB Nova admitted in writing that the apartment did not meet health or safety standards – yet they still refused a refund, hiding behind their so-called “policy.” Let me be clear: company policies do not override French law, which requires all rentals to meet minimum standards of decency and safety (Article 6, Law of 6 July 1989). Their response? If I left the dangerous apartment, I’d forfeit my money. I had to pay for another place out of pocket. Imagine if I couldn't afford to—forced to choose between safety and shelter. This company is reckless, unethical, and operating outside the law. I’ve reported them to Booking.com, the EU ODR platform, the French authorities, and my bank. Others should do the same. BNB Nova should not be allowed to rent properties. Stay far away.
0
lais oliveira
Verifizierte Bewertung
Its a scam!
Its a scam!! they dont give back peoples deposit watch out because they keep changing names and deleting and putting again the flats on booking to get rid of bad comments. Watch out with names like BNB Nova its the same scam.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
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Ist Cityapartmentstay seriös?
Cityapartmentstay erreicht aktuell 1,5 von 5 Sternen aus 25 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Cityapartmentstay?
Kundinnen und Kunden bewerten Cityapartmentstay im Schnitt mit 1,5 von 5 Sternen („Mangelhaft“) auf Basis von 25 Bewertungen. 1 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Cityapartmentstay gibt es?
Die bestbewerteten Anbieter in der Branche Reisebüro sind Jet2holidays (4,2 von 5), Hays Travel (4,6 von 5), Cityexperiences (4,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Cityapartmentstay beansprucht?
Nein. Das Profil von Cityapartmentstay ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Cityapartmentstay hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Cityapartmentstay auf Bewertungen?
Cityapartmentstay: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Cityapartmentstay negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.