Bewertung
4,1
Gut · von 5 Sternen
Lieferwagenvermietungcitygate.co.uk
Citygate Erfahrungen
4,1von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
3.479
1.192 in den letzten 12 Monaten
Lieferwagenvermietung
76%
Anteil 5-Sterne-Bewertungen
Bewertungen (3.479)
1.192 in 12 MonatenIhre Stimme
Erfahrung zu Citygate schreiben
Neil Croft
Verifizierte Bewertung
This was my forth time and the Food…
This was my forth time and the Food was lovely as always. But the price has rocketed which I can understand but then to only give you half the amount of meat that they used to on top of a price hike. Only one slice of belly pork cut in half.. and you always used to get a complimentary Bloody Mary. Which you no longer get. Even though the signs still say you do. £63 for two pints and a platter is quite expensive. £70 with gratuity. I’ll probably try other places next time
0
William McDowell
Verifizierte Bewertung
I have just had my car serviced by…
I have just had my car serviced by Citygate West London.I would like to say a big thank you to the staff who looked after everything. Unfortunately owing to a fault in their computer system, the service was delayed. However, Clyde and his team including Vithursa in Reception demonstrated excellent customer service. Thank you.
0
Ivor
Verifizierte Bewertung
slow and complex in answering the phone
Getting through to someone to speak to is an achievement, they are so slow and complex in answering the phone
0
customer
Verifizierte Bewertung
Initial first point of sale was ok
Initial first point of sale was ok, did not feel pressurised by salesman at all. Agreed to purchase a VW Golf with add on extras as in Wheel and alloy protection, Paint protection, two services and GAP Insurance. Left a £500 holding deposit which was meant to be refunded on day of collection. Collected the car on 4th August - had no follow up call to see how the car was or if I was happy etc. Chased multiple times for add on extras paperwork, finally received it excluding GAP insurance because according to the salesman it was omitted to keep the price down to a minimum?? This was not the case, we had requested it and he quoted the finance with this included. Still over three weeks on, have not been refunded my £500 holding deposit and the staff including the manager are not responding to my emails!!!!!! I actually wish I had gone elsewhere now, appalling service, clearly have little respect for their customers once a sale has been made. CityGate West LONDON
0
Toni Knight
Verifizierte Bewertung
Avoid at all costs
Review ⭐ 1 star – Extremely disappointing experience I honestly cannot recommend Citygate Škoda Slough after the experience I have had purchasing a vehicle from them. I purchased a 2020 Škoda Kodiaq SportLine for £24,995 from Citygate Slough on 21 March 2026. Within just two days of collecting the vehicle, the engine management light (EML) came on. I took the vehicle to a Škoda-approved garage for investigation. I was advised that, among other issues, the bush arms were extremely worn, and I was told they should not have been in that condition on a vehicle that had recently passed its MOT and had been sold to me. Despite repairs and further investigations, the underlying engine management problem continued. The EML went off temporarily and then returned. I also experienced poor fuel consumption, rough gear changes and the vehicle using an excessive amount of fuel. At one point I was putting around £20 of fuel in almost every day simply to get to work and take my child to nursery. Unfortunately, the problems didn’t stop there. Communication from Citygate was extremely poor throughout the entire process. I was repeatedly left having to call and chase for updates and answers myself. This wasn’t just with one member of staff — I experienced a lack of communication from multiple members of staff, including management. There were occasions where I couldn’t even get the answers I needed directly from the dealership, to the point where I had to go through Škoda Customer Service myself just to try to get through to the garage and find out what was happening with my own vehicle. All of this was happening while I was heavily pregnant and caring for a two-year-old, which made the lack of communication and constant chasing even more stressful and difficult. The vehicle was also returned from repair with damage and missing parts, adding even more frustration to an already unacceptable situation. The vehicle was eventually taken back for further investigation and I spent weeks dealing with the situation, trying to get answers and trying to resolve what had become a very stressful problem. I ultimately exercised my final right to reject the vehicle under the Consumer Rights Act. Even then, the process of getting the rejection and refund resolved was far more drawn out and stressful than I believe it should have been. After months of dealing with faults, garages, correspondence and waiting for the buy-back/refund process to be completed, I have now finally received my refund. I am relieved to have the matter behind me, but the whole experience has been incredibly frustrating. Buying a nearly £25,000 car from a main dealer should give you confidence that the vehicle is reliable and that, if something does go wrong, you will receive proper support and communication. Unfortunately, that was not my experience. The biggest disappointment wasn’t simply that the car had problems — used cars can have issues. It was the length of time it took to resolve everything, the lack of communication, the constant chasing I had to do myself, the damage and missing parts, and the amount of stress and inconvenience caused to me and my family. I am grateful that I have finally received my money back and can put the whole experience behind me. However, based on my experience, I would not purchase another vehicle from Citygate Škoda Slough and would think very carefully before recommending them to anyone else. I hope Citygate takes this feedback seriously and looks at how customers are treated when something goes wrong after they have purchased a vehicle.
0
Die Akte
LieferwagenvermietungFahrzeugserviceAutohändlerKfz-Reparatur und -WartungKarosseriewerkstattMietwagenanbieter
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
GB
Alternativen zu Citygate
Lieferwagenvermietung-Ranking →Häufige Fragen zu Citygate
Ist Citygate seriös?
Citygate erreicht aktuell 4,1 von 5 Sternen aus 3.479 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: Unternehmenssitz: GB, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Citygate?
Kundinnen und Kunden bewerten Citygate im Schnitt mit 4,1 von 5 Sternen („Gut“) auf Basis von 3.479 Bewertungen. 1.192 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Citygate gibt es?
Die bestbewerteten Anbieter in der Branche Lieferwagenvermietung sind Locauto Group (4,7 von 5), webuyanycar (4,7 von 5), TyresOnTheDrive.com (4,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Citygate beansprucht?
Nein. Das Profil von Citygate ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Citygate hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Citygate auf Bewertungen?
Citygate: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Citygate negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.