Bewertung
4,8
Hervorragend · von 5 Sternen
Clicktrans Erfahrungen
4,8von 5 · Hervorragend
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
1.507
446 in den letzten 12 Monaten
Logistikdienst
52%
Anteil 5-Sterne-Bewertungen
Bewertungen (1.507)
446 in 12 MonatenIhre Stimme
Erfahrung zu Clicktrans schreiben
Aurel
Verifizierte Bewertung
Au top
J'ai trouvé grâce à ce site un transporteur pour remonter mon véhicule en panne en une journée. Le transport c'est bien déroulé et dans les délais fixés.
0
Dulucq Thierry
Verifizierte Bewertung
un devis multiplié par 8
un devis de transport multiplié par 8: de 100€ proposé par les professionnels à 800E par je ne sais qui; contrairement à tous les avis élogieux,le site ne me correspond pas
0
andreafur
Verifizierte Bewertung
There is no accountability when the transport system fails.
We used Clicktrans to arrange the transportation of our personal belongings from Germany to the UK. Everything appeared straightforward until the day of collection. The carrier was unable to complete the transport because he was apparently not in compliance with the legally required driving and rest-time rules and could not continue the journey. Consequently, we were stranded with all our belongings after traveling to Germany specifically for the handover. The carrier then stopped responding to our messages. We had to independently organize and pay for alternative solutions, including additional transport and other unexpected expenses. What disappointed us most was Clicktrans’s response. Customer support repeatedly informed us that Clicktrans was merely a marketplace and therefore had no responsibility. While I understand that Clicktrans is not the transport company, I had expected much more support when a transport booked through its platform failed so completely. A marketplace that promotes carriers through ratings and trust indicators should do more than simply refer customers back to the carrier when things go awry. At the very least, I would have expected active mediation, assistance in arranging an alternative carrier, or meaningful support while the issue was being resolved. Instead, we were left entirely on our own. Based on our experience, I cannot recommend Clicktrans. If your transport goes smoothly, you may never need customer support. However, if something goes seriously wrong, our experience suggests you should not expect the platform to stand behind the service or help resolve the problem.
0
Catherine
Verifizierte Bewertung
Clicktrans listed a dormant UK company…
Clicktrans listed a dormant UK company as a "100% verified" carrier — goods collected in November 2025, never delivered, platform declined to help I used Clicktrans in October 2025 to book international transport of household furniture from London to Switzerland. I accepted a quote from a carrier listed on the platform as "Cosmin Apostila," displayed prominently with a "100% positive feedback" rating. Clicktrans's own booking confirmation identified the carrier's company as COS777 LTD (UK company number 11029954). The carrier collected the goods on 3 November 2025. A 50% deposit was paid. More than seven months later, the goods have never been delivered. The carrier stalled repeatedly by claiming he was "waiting for a full load" and has become unresponsive to further messages. When I verified the carrier's details against the UK Companies House public register (find-and-update.company-information.service.gov.uk), I found that COS777 LTD is: Registered as DORMANT, meaning it has formally declared to UK authorities that it is not trading; Subject to a First Gazette notice for compulsory strike-off; In default of its statutory accounts filings since July 2024. In other words, at the point Clicktrans accepted my booking on this carrier's behalf, the UK company presented as "verified" had not been legally trading for over a year and was in the process of being dissolved. This is publicly available information that anyone can check in under a minute. The invoice subsequently issued by the carrier introduced further inconsistencies: a different trading name, an unverifiable claimed Spanish entity, and payment directed to a Wise account in a third name ("McNmove") — none of which had been disclosed at booking. No legitimate international removals operation presents this kind of fragmented corporate identity. When I raised all of this with Clicktrans, providing full evidence including the Companies House record, Clicktrans responded that they were unable to assist further. This matter has since been reported to UK Action Fraud (reference RF26050224093C), UK Companies House (creditor's objection filed against the strike-off, reference OBJ-4AC3-1862-9159), the Polish Data Protection Authority UODO (in respect of Clicktrans's carrier verification and data handling), and Wise's fraud team. My warning to others: the "verified carrier" and "100% positive feedback" indicators on Clicktrans do not, in my experience, reflect meaningful verification of the underlying company's legal status. Anyone considering using Clicktrans should independently verify any carrier's registered company against Companies House (UK), the equivalent registers in the carrier's claimed home country, and search the invoiced payment beneficiary name — before parting with any money or handing over goods. I would not recommend relying on Clicktrans's verification indicators.
0
andreafur
Verifizierte Bewertung
My experience with Clicktrans was HORRIBLE
My experience with Clicktrans was awful, and I would strongly advise others to avoid using this platform. We booked a driver through Clicktrans to transport furniture from Germany to the UK. The driver was detained at the border because he had not taken the required rest, making it impossible to complete the delivery. We had travelled all the way to Germany specifically to hand over the furniture, only to be told at the last minute that the delivery could not go ahead. This left us with a very stressful and extremely expensive problem to solve. What was most disappointing was Clicktrans's response. Rather than taking any responsibility or helping to resolve the situation, they simply said that the driver was not their responsibility and that there was nothing they could do. If you use Clicktrans, be aware that if something goes wrong with the driver you book through their platform, you may be left entirely on your own. Based on our experience, the lack of accountability and customer support makes this a service I cannot recommend.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 69 % der negativen Bewertungen.
PL
Alternativen zu Clicktrans
Logistikdienst-Ranking →Häufige Fragen zu Clicktrans
Ist Clicktrans seriös?
Clicktrans erreicht aktuell 4,8 von 5 Sternen aus 1.507 unabhängigen Bewertungen — Gesamturteil „Hervorragend“. Zur Einordnung: Unternehmenssitz: PL, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Clicktrans?
Kundinnen und Kunden bewerten Clicktrans im Schnitt mit 4,8 von 5 Sternen („Hervorragend“) auf Basis von 1.507 Bewertungen. 446 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Clicktrans gibt es?
Die bestbewerteten Anbieter in der Branche Logistikdienst sind Evri (3,8 von 5), Yodel by InPost (2,1 von 5), DPD UK (3,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Clicktrans beansprucht?
Nein. Das Profil von Clicktrans ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Clicktrans hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Clicktrans auf Bewertungen?
Clicktrans: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Clicktrans negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.