Bewertung
1,3
Schlecht · von 5 Sternen
Cloud-Speicher-Servicecloud.google.com
1,3von 5 · Schlecht
Bewertung
Schlecht · von 5 Sternen
Stimmen
18 in den letzten 12 Monaten
Cloud-Speicher-Service
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Baldridge William
ELDER ABUSE - - I am a 72-year-old retiree. Google One allowed a scammer to hack into my Google One subscription. Then Google One let the scammers upgrade my subscription from $2.99 per month to $1,800 for Google Cloud services the hackers used, before I noticed the hack a few weeks later. Google Cloud is used by organizations that have large-scale data management challenges. Again, I'm retired. I have no background in IT. Google One and Google Cloud are both impossible to reach by phone or email. Bank of America reportedly contacted them each time B. of A.'s fraud division denied my fraud claim. Yesterday, they denied the fraud claim a third time, inaccurately claiming that my prior Google One subscription counts as a prior Google Cloud subscription, which they claim invalidates the fraud claim. Obviously, Google Cloud and Google One are separate operating companies, owned by Alphabet. This is unchecked elder abuse by Bank of America, Google Cloud, and Google One.
alelagatta
non sono stata in grado di usare il servizio, non ho praticamente utilizzato nessun credito: rimborso negato! Come se non bastasse rendono la loro procedura di trasferimento del credito ad altro utente praticamente impossibile da utilizzare...ho disdetto tutto ciò che potevo di Google per ritorsione e presto migrerò altrove...minimo...
James Gardner
The single worst customer support I have ever experienced. We were the victim of a permission escalation attack which cost us thousands of pounds. The details of which is publicly known and can be found if you search: "truffle security google api keys" Despite the fact that Google knows about this security issue and publicly stated they were going to resolve it, when we were a victim of this attack they said we were liable. We are a small software company and this has cost us thousands. To add insult to injury they are not replying to my support ticket asking to appeal their original decision or to talk to someone directly from the billing team. We massively regret choosing GCP and wish we had chosen a more business friendly company like AWS or Microsoft. The fact their support team is just ignoring the ticket is completely unacceptable.
I R
To reach support you have to jump through 100 hoops. When you reach the chat support they aren't really trying to help but just dish out generic copy paste replies. I've rated the chat badly, gave bad feedback to the agent and got an option to open a ticket. GUESS WHAT. SAME PERSON REPLIED IN THE TICKET.:D I've just closed the ticket and won't even try to get help.
Spike P
Terrible lack of support
Typische Antwortzeit unter 24 Stunden.
Google erreicht aktuell 1,3 von 5 Sternen aus 42 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Google im Schnitt mit 1,3 von 5 Sternen („Schlecht“) auf Basis von 42 Bewertungen. 18 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Cloud-Speicher-Service sind ZAP-Hosting (4,3 von 5), 1Password - Password Manager (4,4 von 5), Aruba (4,9 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Google ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Google hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Google: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.