Bewertung
3,9
Gut · von 5 Sternen
Softwareunternehmencontrold.com
3,9von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
13 in den letzten 12 Monaten
Softwareunternehmen
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Michael
A genuinely good service that I'd stopped using and forgotten about. Strict terms and conditions on refunds and yet they do not send a renewal reminder email... I wonder why. I asked a refund a few hours after noticing the payment asking them to check my usage which would show I haven't used the service at all over the past year. Support was... kinda harsh tbh. They eventually made an exception but gave me a lecture about reading terms and conditions and managing subscriptions as if people never make a mistake. Honestly - rather weird experience with a company I'd only heard and had good experiences with prior to this. Despite this - I'd probably still use them again (the product is genuinely great as I mentioned) but I have to say a bit of goodwill has been lost
Dr. Mozaherul Hoque
As a parent, I have tried several DNS-based filtering and parental control solutions over the years, including OpenDNS and CleanBrowsing. While they are useful, Control D offers a level of flexibility, customization, and profile management that I have not found elsewhere. It has become the best DNS-based parental control solution I have used. I recently encountered a frustrating issue where I could no longer unlock a locked profile. Since profile locking is an important part of how I manage internet access for my children, this was a significant problem for me. I have gone thru the initial AI Chatbot "Barry". Luckily Barry quickly understood that it was beyond her ability and quickly opened a ticket for real human based support! the next day i someone named Nil W got in touch with me, I explained the problem and he replied that he couldn't replicated the issue in their end, and usual tech-support advises - change browser, refresh, restart etc. etc. I thought I hit a dead end. Nevertheless, with little hope, I replied that I have tried everything without any result. I was surprised, within few hours he replied asking me to send log files and screen recordings! I got a sense that they are genuinely interested in solving my problem. What stood out was the quality of support I received from Nile. Rather than giving generic responses, Nile patiently worked through the issue with me over several days. 17 email exchange over 5 days! He finally was able to reproduced the problem on his side, identified the root cause, and ultimately resolved it. the issue turned out to be a very specific case involving Google SSO. They now added a new passkey based login. But I personally feel better with old-school style password based login. In today's world, it is easy to find software with good features, but much harder to find human support staff who genuinely care about solving a customer's problem. Nile stayed engaged from start to finish and never left me feeling ignored. I have also tried several non-DNS parental control solutions. The closest competitor for my needs was Salfeld, which is an excellent product in its own right with excelled tech-support as well, but unfortunately I could never get it working reliably on my Xiaomi phone. Control D has ultimately been the solution that best fits my family's needs. Thank you, Nile, for your professionalism, patience, and persistence. And thank you to the Control D team, Keep up the good work!
Satrio
I have been using ControlD for a year. I subscribe to the personal “Some Control” plan, and my experience with this service has been very smooth and beneficial. I can log in to the member area to filter ads, malware, and other content. ControlD’s features are very comprehensive and easy to understand, even for beginners. I hope this service continues for a long time. Thank you for the excellent service.
drakon
Superb DNS and very configurable service. Really helpful customer service. Overall, very happy customer here.
Luke Pritchard
Great DNS service, highly configurable with a lot of out of the box options that make it easy to quickly set and forget. I use it on my iPhone, laptop, and router. ControlD has configs for each client under a given profile and it makes it easy to set up my dns on my iPhone by default for example. Analytics leave a bit to be desired, not that granular and you can’t even really “step in” to a given log. I am Canadian so I do get very service but it does seem like controlD has expanded their availability in the last year or so.
Control D erreicht aktuell 3,9 von 5 Sternen aus 49 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (555 Richmond St West, M5V3B1 Toronto, CA) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Control D im Schnitt mit 3,9 von 5 Sternen („Gut“) auf Basis von 49 Bewertungen. 13 davon stammen aus den letzten 12 Monaten.
Control D hat seinen Sitz in 555 Richmond St West, M5V3B1 Toronto, CA. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Softwareunternehmen sind Freecash (4,8 von 5), Toluna (4,3 von 5), GoDaddy (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Control D ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Control D hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Control D lässt Bewertungen unbeantwortet. Keine Antwort innerhalb von 30 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.