Bewertung
2,0
Mangelhaft · von 5 Sternen
2,0von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
129 in den letzten 12 Monaten
Schuhgeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Camilla Simonsen
DO NOT ORDER FROM CONVERSE.COM IF YOU CAN HELP IT, Their customer service is basically non existent! I placed a order for some shoes, and after i have paid for the shoes the country was changed to Denmark. I contacted the customer services asking them to change the country, but they coud not help me.. They could not cansell the order eather..
Vivien Hooper
I ordered custom Converse on the 5th August, as soon as they shipped via UPS I was able to track the delivery every step of the way. I was slightly concerned when I saw they were shipping from Vietnam but they have arrived, exactly as I ordered the customisation, perfect fit, very nice 😊
Veronica Mendoza
DO NOT ORDER FROM CONVERSE.COM IF YOU CAN HELP IT, Their customer service is basically non existent! I placed an order, and an item was missing - a pair of shoelaces at that. I called, and all they can do is tell me someone (or a bot im sure) will get ahold of me. So, I explained the situation, and all they said was "your package was delivered." I never said it wasn't, im just trying to let them know that an item was missing.(I could only imagine if the shoes were missing! Those are significantly more in price) Anyways, since then I've been reading about alot of people who never even got their packages and nothing was done about it. I see why. Most companies, especially big companies like converse, should have proper customer service. Its ridiculous.
JP94
I placed my order on 07/08/2026. The delivery options were standard with the order being received in 5-7 days. I received an e-mail from Evri on 11//08/2026 stating that they had my parcel and it was on their Next Day Service and would be delivered in 24 hours. 12/08/2026 Evri put a delay on my order. Initially, they listed it as delayed due to traffic/weather then it changed to delayed due to a high volume. I contacted Converse who told me that they raised a ticket with Evri and should the tracking not change by 14/08/2026 they would issue a refund. 14/08/2026 - The tracking has not updated and it is still showing as delayed. I contacted customer service via live chat again and they are now saying they can't open an investigation until Monday. There was no mention of a refund just an escalation. I had already provided them screenshots from EVRI showing the Next Day Delivery as they were disputing that. They continue to dispute the time frame despite being provided evidence it has passed. Evri themselves have said that they should have delivered it by now. Converse flat out refused to give me a refund and kept telling me to wait until 17/08. I was going around in circles with the agent so in the end I gave up and lodged a claim with my Credit Card company. If you want Converse order them through a different retailer. This would have been my first pair of Converse but due to this experience I will not buying another pair even from a different retailer. I will be saving up for R13's.
Null Dais
Soles wore through after a couple of months and the shoes fell apart. Customer service is AI slop. Imo converse is just another dead heritage brand trading on the memories of yesterday. Will never wear converse ever again.
Typische Antwortzeit unter 24 Stunden.
Converse erreicht aktuell 2,0 von 5 Sternen aus 1.058 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (Londoner Bogen 10-90, 66482 Zweibrücken, US) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Converse im Schnitt mit 2,0 von 5 Sternen („Mangelhaft“) auf Basis von 1.058 Bewertungen. 129 davon stammen aus den letzten 12 Monaten.
Converse hat seinen Sitz in Londoner Bogen 10-90, 66482 Zweibrücken, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Schuhgeschäft sind Boozt (4,1 von 5), PAVERS (4,9 von 5), I SAW IT FIRST (2,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Converse ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Converse hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Converse: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.