Bewertung
4,2
Gut · von 5 Sternen
Gaming-Servicecustomcontrollers.com
Customcontrollers Erfahrungen
4,2von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
100
18 in den letzten 12 Monaten
Gaming-Service
74%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
18 in 12 MonatenIhre Stimme
Erfahrung zu Customcontrollers schreiben
Leonhearts Life
Verifizierte Bewertung
Ich bin komplet zufrieden alles hat…
Ich bin komplet zufrieden alles hat gepasst kann ich nur weiter empfehlen bei mir gab es einen Drift Stick am PS5 Controller Dank und weiter so
0
michaela
Verifizierte Bewertung
Zero customer service!
I have messaged this company going on 12 times in the past year, and had zero replies on how to go about getting a refund for a controller that broke within a few months of very light usage. I glued it back together giving them the benefit of the doubt and to save the hassle of sending it back, but the other side went a few months later. I payed over £60 for this and it’s just made from cheap parts. The cheapest controller I ever bought still works after 7 years. Absolutely disgraceful customer service. No phone number, no email replies, no help! Screams scam sadly.
0
Saskia Williams
Verifizierte Bewertung
⭐ 0 Star – Avoid if You Need Reliable Service
I placed an order over a month ago for a custom controller as a gift for my partner. Customer Controllers advertises itself as one of the quickest shipping custom controller websites, but that was not my experience at all. After placing my order, I received a confirmation email stating that delivery would take 3–5 working days and that any queries could be sent by replying to the email. After a week with no tracking information or updates, I tried to reply, only to discover it was a no-reply email. I then attempted to contact the company directly via email and through the support request form on their website. Another week passed without any response whatsoever. At that point, I had no choice but to raise a chargeback/credit claim through my bank. Interestingly, it was only after doing this that I finally received communication from the company. They later contacted me on a Friday and assured me that my controller would be dispatched on Saturday. They also asked whether I could cancel the chargeback once I received confirmation of dispatch. Thankfully, I refused to cancel it until I actually had the controller in my hands, because the delivery date they provided came and went with no controller and no further updates. To make matters worse, after telling me that my controller had been dispatched, they then contacted me to say that their engineer was unable to make the controller design I had ordered—even though those exact customisation options were available on their website when I placed the order. This made absolutely no sense. If the controller couldn’t be made, then it clearly couldn’t have been dispatched either. It left me questioning whether I had been misled simply to persuade me to cancel my chargeback claim. In the end, I requested a refund through my bank and received my money back. The entire experience was frustrating, poorly communicated, and extremely disappointing. I will not be ordering from Customer Controllers again, and I certainly won’t be recommending them to anyone I know.
0
Oliver Cowell
Verifizierte Bewertung
Really disappointed with my purchase
Really disappointed with my purchase. I bought a custom deadpool controller for my wife’s birthday. The buttons started malfunctioning within the warranty period and to their credit they did fix it the first time round. It has gone wrong again since and I sent them an email asking them if they would rectify the problem again. Given I spent £100 instead of buying a normal PS5 controller for half that. (Of which I have two that are still both working fine since purchase) They have completely ignored my email and I’m left with a malfunctioning controller and my wife is really upset about it. I’m not asking for a new controller. Just to fix the issue that you have already had to fix once before. Really poor form guys
0
Timothy Joy
Verifizierte Bewertung
Controller arrived early and works…
Controller arrived early and works brilliantly. I will definitely be using this company again in the future.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden. Beantwortet 87 % der negativen Bewertungen.
Alternativen zu Customcontrollers
Gaming-Service-Ranking →Häufige Fragen zu Customcontrollers
Ist Customcontrollers seriös?
Customcontrollers erreicht aktuell 4,2 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (James Johnson Green Ltd, Unit 37a Sisna Park Road, PL6 7FH Plymouth, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Customcontrollers?
Kundinnen und Kunden bewerten Customcontrollers im Schnitt mit 4,2 von 5 Sternen („Gut“) auf Basis von 100 Bewertungen. 18 davon stammen aus den letzten 12 Monaten.
Wo hat Customcontrollers seinen Sitz?
Customcontrollers hat seinen Sitz in James Johnson Green Ltd, Unit 37a Sisna Park Road, PL6 7FH Plymouth, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Customcontrollers gibt es?
Die bestbewerteten Anbieter in der Branche Gaming-Service sind Instant Gaming (4,4 von 5), Omaze (3,3 von 5), CeX/WeBuy - United Kingdom (3,9 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Customcontrollers beansprucht?
Nein. Das Profil von Customcontrollers ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Customcontrollers hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Customcontrollers auf Bewertungen?
Customcontrollers: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Customcontrollers negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.