Bewertung
2,3
Mangelhaft · von 5 Sternen
Damagedluggage Erfahrungen
2,3von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
100
48 in den letzten 12 Monaten
Unternehmen
23%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
48 in 12 MonatenIhre Stimme
Erfahrung zu Damagedluggage schreiben
Ian James
Verifizierte Bewertung
Scam
I pursued a claim for a damaged suitcase online, I was offered a, "Delsey" as a replacement, which I accepted. Upon opening the box, which was delivered a week later, it contained a cheap chinese, "Sky Flight" brand suitcase. When I complained I was told, in there T & C's they have the right to change their mind. Looks like a scam to me.
0
Marco Coppola
Verifizierte Bewertung
Damage to my bike box
Damage to my bike box. Traveled on the 4th August, made a claim on the same day. No response apart from the acknowledgment email. Stressed the need to travel within 3 weeks with the bike. No response. 3 days before travel I went on the live chat, only to be told to send the box to the Easyjet claims team. Now need to either hire a bike box or cancel the bike trip.!!
0
LYNNE
Verifizierte Bewertung
Update on my previous review which was…
Update on my previous review which was also 1 star (I wouldn't give any stars if i could). My suitcase was damaged in June, filed claim 2 days later and chose replacement suitcase. Claim never updated online so I tried to contact them to advise I have a holiday coming up August and needed a replacement by then. Trying to contact them was a nightmare in itself. Replacement then went out of stock and told would be sent first week August. Nothing received and still showing out of stock so managed to get on live chat on 5th August. I agreed with the advisor that I would take a cash alternative as I needed a suitcase for my upcoming holiday (I also told them when I was going). I sent them a receipt for my original purchase showing I had paid £84.00 for the suitcase they damaged and I was offered £41.00 which I begrudgingly accepted. I also sent my bank details and was told it would be passed to accounts for them to pay. Fast forward one week and still no payment. Just had another live chat and my claim hadn't even been passed to accounts and I am now being told to allow 14 working days for my payment!! After all the chasing and being passed around, I will not have either a replacement or funds to replace before I go on holiday. These people are an absolute disgrace to the service industry.
0
Lindsay M
Verifizierte Bewertung
Change of replacement offered after accepting
Submitted claim company accepted my case was damaged and offered replacement, same accepted. Now recieved a message stating they have made an error and wish to offer a different replacement. Totally unacceptable I wish to escalate my concerns further but telephone number not in use.
0
Tanya
Verifizierte Bewertung
Good service
Good service. Our suitcase was badly damaged at Stansted. Reported it at the airport and got a reference number. Logged on next day and uploaded photos, it immediately recognized that our case was damaged beyond repair. It told me I’d get a new case, and I was given a choice of 2. The new case was delivered to my house within 2 weeks. Honestly can’t fault it thank you
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 99 % der negativen Bewertungen.
GB
Häufige Fragen zu Damagedluggage
Ist Damagedluggage seriös?
Damagedluggage erreicht aktuell 2,3 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: GB. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Damagedluggage?
Kundinnen und Kunden bewerten Damagedluggage im Schnitt mit 2,3 von 5 Sternen („Mangelhaft“) auf Basis von 100 Bewertungen. 48 davon stammen aus den letzten 12 Monaten.
Ist das Profil von Damagedluggage beansprucht?
Nein. Das Profil von Damagedluggage ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Damagedluggage hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Damagedluggage auf Bewertungen?
Damagedluggage: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Damagedluggage negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.