Bewertung
3,6
Gut · von 5 Sternen
Geschäft für Vitaminpräparate und Nahrungsergänzungsmittelde.myprotein.com
DE Myprotein Erfahrungen
3,6von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
393
286 in den letzten 12 Monaten
Geschäft für Vitaminpräparate und Nahrungsergänzungsmittel
57%
Anteil 5-Sterne-Bewertungen
Bewertungen (393)
286 in 12 MonatenIhre Stimme
Erfahrung zu DE Myprotein schreiben
Dee Ramsay
Verifizierte Bewertung
So Disappointed With Myprotein’s…
So Disappointed With Myprotein’s Delivery Service I am extremely disappointed with my experience ordering from Myprotein. My order was supposed to be delivered by Evri, but after three supposed delivery attempts, I still have not received my parcel. My family and I were at home during all three attempts, waiting for the delivery, yet the doorbell was never rung.For the third attempt, I was so worried about missing the parcel that I even left a note on the main entrance door with my phone number, asking the driver to call me if there was any problem entering the building. I clearly stated that I would happily come downstairs myself to collect the parcel. I waited all day. No doorbell, no phone call and no parcel.I also tried contacting Evri yesterday through their chat and requested a callback, but unfortunately, I never received one. What makes the situation even more upsetting is that this Myprotein order was intended as a birthday gift that was needed today. Instead of being able to give the present, I have spent my time chasing a parcel and worrying about whether I will receive it at all.I understand that Evri is responsible for physically delivering the parcel, but as a Myprotein customer, my purchase and overall experience are with Myprotein. I really hope Myprotein takes complaints like this seriously and considers the delivery experience customers are receiving from the couriers used for their orders. After three failed attempts, despite my family being home every time and me doing everything possible to receive the parcel, I am left without my order and without the birthday gift I was expecting.I have been left feeling genuinely disappointed and let down. I expected a much better experience when ordering from Myprotein.
0
Mustafa
Verifizierte Bewertung
Very good
Productas are so good but I would appreciate more discounts
0
Sam
Verifizierte Bewertung
Paid for next-day delivery, order never arrived and is now being returned
Paid £38.70, received nothing and now they haven’t even refunded me in full This experience with Myprotein has somehow managed to get even worse. I placed my order on 26th August, paying a total of £38.70, which included paying extra for next-day delivery. The order didn’t arrive the next day. Instead, I received an email saying it had been delayed. I contacted Myprotein through live chat and was told that they consider “next-day delivery” to mean 24–48 hours. The agent then ended the chat while I was still trying to resolve the issue, forcing me to start another chat and explain everything again. This morning I then received an email informing me that my order was being returned without ever being delivered to me. I therefore requested a full refund. I’ve now received confirmation that Myprotein has issued me a refund of just £32.71 — despite my total order being £38.70. So to summarise: • Paid £38.70 in total • Paid extra for next-day delivery • Order didn’t arrive the next day • Told “next day” apparently means 24–48 hours • Customer service agent ended my chat before resolving the issue • Order was subsequently returned without ever reaching me • Requested a full refund • Myprotein has refunded only £32.71 of the £38.70 I paid That leaves me £5.99 out of pocket for an order I NEVER RECEIVED. I can understand that delivery problems occasionally happen. What I cannot understand is how a customer can pay for an order, receive absolutely nothing, and then not even be refunded the full amount they paid. I’ve now had to spend even more of my time trying to get back money for a service and products I never received. For a company of Myprotein’s size, this entire experience — from delivery through to customer service and now the refund — has been completely unacceptable. I am still waiting for the remaining £5.99 to be refunded and will continue updating this review to reflect how Myprotein handles this.
0
Tristan
Verifizierte Bewertung
Everything was perfect
Everything was perfect
0
happy
Verifizierte Bewertung
There is no contacting them if you have a problem
This company is by far the worse company I've ever delt with there is no communication if you have a problem they are saying I subscribed I cancelled but they still sent it I tried contacting my protein the system is a load of xxxx asks the same question over and over this will be the last time I deal with my protein
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 100 % der negativen Bewertungen.
US
Alternativen zu DE Myprotein
Geschäft für Vitaminpräparate und Nahrungsergänzungsmittel-Ranking →Häufige Fragen zu DE Myprotein
Ist DE Myprotein seriös?
DE Myprotein erreicht aktuell 3,6 von 5 Sternen aus 393 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: Unternehmenssitz: US, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden DE Myprotein?
Kundinnen und Kunden bewerten DE Myprotein im Schnitt mit 3,6 von 5 Sternen („Gut“) auf Basis von 393 Bewertungen. 286 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu DE Myprotein gibt es?
Die bestbewerteten Anbieter in der Branche Geschäft für Vitaminpräparate und Nahrungsergänzungsmittel sind Prozis (4,4 von 5), Boots (4,2 von 5), HSN - We Are Nutrition! (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von DE Myprotein beansprucht?
Nein. Das Profil von DE Myprotein ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann DE Myprotein hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet DE Myprotein auf Bewertungen?
DE Myprotein: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann DE Myprotein negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.