Bewertung
4,5
Hervorragend · von 5 Sternen
DEPHINI Erfahrungen
4,5von 5 · Hervorragend
Nicht beansprucht Beanspruchen Keine Antwort der Firma
Stimmen
96
6 in den letzten 12 Monaten
Juweliergeschäft
80%
Anteil 5-Sterne-Bewertungen
Bewertungen (96)
6 in 12 MonatenIhre Stimme
Erfahrung zu DEPHINI schreiben
Jordan
Verifizierte Bewertung
Great product and better company
Didn’t have my original product but were straight on hand to rectify and offer an alternative which is fantastic. Friendly team and good quality product. Definitely recommend and would use again!
0
Customer
Verifizierte Bewertung
DO NOT USE
I get the impression that this company are no longer trading. No response at all DO NOT USE
0
Dmitriy Sislannikov
Verifizierte Bewertung
Amazing neckless. Beautiful package.
Amazing product, beautiful package. Definitely will come back. Thanks for your business. Good luck with future business growth!
0
Darren Kent
Verifizierte Bewertung
Dephini: A Masterclass in How to Lose Customer Trust
I have very mixed feelings about Dephini after this experience. What started as excitement quickly turned into frustration, confusion, and then eventually cautious appreciation once the necklace finally arrived. I originally ordered the necklace on the 15th of May 2026 as a birthday gift for my friend. The design on the website looked absolutely stunning and, for £38, the price seemed more than fair. I bought it almost instantly because it genuinely stood out from everything else I had seen online. Then came five days of complete silence. I sent two emails to their support address and received absolutely no response. I even called the phone number listed online and got voicemail only. Eventually, the company finally replied — strangely, only after I emailed their Gmail address directly. They apologised and claimed the website was supposedly in “holiday mode,” but honestly, that explanation raised more questions than answers. If the site was in holiday mode, why were customers still able to place orders? And why was there absolutely no notice anywhere on the website saying this? They also mentioned a “system error” that somehow allowed my order through. It all felt more like excuses than transparency. Still, credit where it’s due: the necklace did finally arrive. The presentation box was actually quite nice. Decent quality, clean logo, and it gave a good first impression. And when I opened it, the necklace genuinely looked stunning at first glance. I even sent a photo to my friend and her immediate response was simply: “Wow.” Unfortunately, after closer inspection, the flaws became noticeable. The top middle section where the pendant hangs has almost no shine at all, despite the website photos clearly showing it as fully polished and reflective. That part alone makes the piece feel less premium than advertised. The overall design is beautiful, though. The workmanship is genuinely impressive and unique, especially for the price. But the materials clearly let it down. It feels heavily reliant on plating rather than quality silver, and the rhodium-plated areas may irritate people with sensitive skin. Honestly, this necklace could have been incredible if made with proper materials like solid sterling silver or white gold. Will I buy from Dephini again? Maybe. The talent is clearly there. But until the quality and communication improve, I’ll probably look elsewhere. As the item did finally arrive, I have added an extra star. But they seriously need to work on their communication with customers; especially those that have already placed an order.
0
Dan
Verifizierte Bewertung
Item was out of stock again!!!
Item was out of stock again!!! Got my refund. Shouldn't accept payment until item is delivered safely???
0
Die Akte
Alternativen zu DEPHINI
Juweliergeschäft-Ranking →Häufige Fragen zu DEPHINI
Ist DEPHINI seriös?
DEPHINI erreicht aktuell 4,5 von 5 Sternen aus 96 unabhängigen Bewertungen — Gesamturteil „Hervorragend“. Zur Einordnung: der Firmensitz (11 Wallace road, RM17 5AY Grays, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden DEPHINI?
Kundinnen und Kunden bewerten DEPHINI im Schnitt mit 4,5 von 5 Sternen („Hervorragend“) auf Basis von 96 Bewertungen. 6 davon stammen aus den letzten 12 Monaten.
Wo hat DEPHINI seinen Sitz?
DEPHINI hat seinen Sitz in 11 Wallace road, RM17 5AY Grays, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu DEPHINI gibt es?
Die bestbewerteten Anbieter in der Branche Juweliergeschäft sind I SAW IT FIRST (2,6 von 5), Callie (4,7 von 5), PANDORA UK (3,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von DEPHINI beansprucht?
Nein. Das Profil von DEPHINI ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann DEPHINI hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet DEPHINI auf Bewertungen?
DEPHINI lässt Bewertungen unbeantwortet. Keine Antwort innerhalb von 30 Tagen.
Kann DEPHINI negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.