Bewertung
2,8
Durchschnittlich · von 5 Sternen
Freizeitparkdisneylandparis.com
2,8von 5 · Durchschnittlich
Bewertung
Durchschnittlich · von 5 Sternen
Stimmen
8 in den letzten 12 Monaten
Freizeitpark
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Caines
very costly for the service they provide but the children love them ..
Antonio
All went wrong. Bad or maybe criminal organisation. Little children under the hot sun. No shadow, no shelters, mad long queue, veryvery few water fountains, extreme speculation on the sale of water, 4 euros for a little bottle. Due to hot temperatures 80% of rides and carousels are closed from midday to late evening but......full ticket paid!. Children and people totally sweaty under the sun, children feel bad, hours of queue under the sun....this is a criminal organisation not amusement park! God damn you!
Fyland Eeyna
why is lightning McQueen racing academy 25 minutes long instead of 10 minutes. why did you change everything starting in 2016.
klant
Awful experience. My brand new, expensive car was damaged by the valet parking service while my suitcases were placed in the trunk. I had a six-hour drive home and arrived in the dark, so I didn’t notice the damage immediately. The next morning, when I opened the trunk, I saw the damage clearly. I took photos right away and contacted the hotel. They instructed me to send an email, which I did, including all the pictures as evidence. Two weeks later, I finally received a response saying that because I didn’t report the damage before leaving the hotel, they couldn’t verify the claim. As a result, I’m now stuck paying for the repairs myself. This is completely inexcusable—especially for such an expensive hotel and stay. I expected far better service and accountability.
Sina
I had a very frustrating experience with Disneyland Paris customer service that I think others should be aware of. About a month ago, I called in advance to ensure that **Premier Access Ultimate** would be added to my ticket for my March visit. The agent on the phone confirmed it would be taken care of. Fast forward to this week—just before my visit—I checked my account and realized it was never added. When I tried to purchase it myself, it showed as fully booked. I called customer service again and spent around **40 minutes on the line**, only to be told there was *nothing they could do*. No resolution, no escalation to a supervisor, and no attempt to correct what was clearly an internal error. The only suggestion was to “fill out a survey after your visit.” That response is unacceptable. When a mistake is made on your end—especially one that directly impacts a customer’s experience and planning—there should be accountability and a real effort to fix it. Instead, I was given a generic “we’re all human, mistakes happen” response, with zero ownership or solution offered. This isn’t just about a missed add-on—it’s about how customers are treated when something goes wrong. Very disappointing experience from a brand that’s expected to deliver much better customer care.
Typische Antwortzeit unter 24 Stunden.
Disneyland Paris erreicht aktuell 2,8 von 5 Sternen aus 25 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Disneyland Paris im Schnitt mit 2,8 von 5 Sternen („Durchschnittlich“) auf Basis von 25 Bewertungen. 8 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Freizeitpark sind LAGO (2,3 von 5), Efteling (3,6 von 5), Erlebnisbocksberg Hahnenklee (3,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Disneyland Paris ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Disneyland Paris hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Disneyland Paris: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.