Bewertung
1,8
Mangelhaft · von 5 Sternen
1,8von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
5 in den letzten 12 Monaten
Hochzeitsservice
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Katri Turunen
ÄLÄ OSTA TÄÄLTÄ MITÄÄN! Täysin huijausta, tilasin häämekon ja oli aivan kamala. Materiaali halpaa, istuvuus huono ja ei todellakaan se mitä kuvassa luvattiin. Viesteihin ei vastattu. TÄYSI PETTYMYS!
Mike Bailey
If you’re thinking about ordering from Dolly Gown, don’t. Honestly one of the worst experiences I’ve had with an online clothing company. The dress that arrived looked nothing like the photos—cheap material, poor stitching, and the fit was completely off. It felt mass-produced and low quality, not the premium item they make it out to be online. Delivery was delayed with no proper communication, and customer service was painful to deal with—slow, unhelpful, and full of generic responses that didn’t actually resolve anything. Trying to arrange a return was just as bad, with unclear instructions and no accountability. What made it even worse is that we had to escalate things through PayPal and pursue a Section 75-style claim just to try and get our money back. That process took time, effort, and multiple pieces of evidence because the company simply wouldn’t take responsibility or issue a proper refund. You shouldn’t have to go through financial dispute channels just to be treated fairly as a customer. Overall, a really disappointing and frustrating experience from start to finish. Save yourself the hassle and avoid.
Julie Rabe
They refused to take the dress back even though it was a stock size according to their website. They offered $30 on a $170 purchase for hemming. The dress is ill-fitting in many more ways than the length though.
marjory coll
Ma robe de mariée n'est jamais arrivée. SAV inexistant. Non aidant. Le jour de la découverte de la robe qui aurait dû être le plus beau a été gâché et a été une grosse souffrance à cause d'eux. Fuyez ce site!!
Fiona G
IF YOU LIVE IN THE UK I advise you to think twice before purchasing from Dolly Gown, even if you use PayPal. I bought a dress for my daughter on 8th September. Today, 13th Decrmber, I finally received a refund through PayPal, having to dispute the transaction and then raise a claim. On DG website it makes returning an item sound simple. It is not. I spent £133 and when we received the dress we were so disappointed in the quality. I contacted the website using the email address given on the site on September 27th. It took 4 more emails and complaining through Shop before they contacted me on October 6th saying they had been on a long holiday...... I told them The tulle fabric was not cut neatly, and there were little pieces of tulle flapping about. The owner told me that all tulle fabric cuts like this. That is blatantly not true. She first offered me £30 refund then £50. That was no use as the dress was not suitable quality. I had to go through the PayPal dispute and claim process. It's lengthy and you have to provide a lot of evidence. Luckily I had it all. Oh and I had to pay to return it myself, tracked to China, just over £20 It's been stressful. If I had known that returning and getting a refund would be so difficult I would not have bought from this site. I would not describe the dress we received as being 'lovingly made' like they claim each dress is on their website. Avoid at all costs. I don't like leaving bad reviews, but I also don't like feeling cheated.
Typische Antwortzeit unter 24 Stunden.
Für Dollygown liegen bisher 11 öffentliche Bewertungen vor (1,8 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: US. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Die bestbewerteten Anbieter in der Branche Hochzeitsservice sind Optimalprint (3,7 von 5), Optimalprint (4,5 von 5), Optimalprint (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Dollygown ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Dollygown hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Dollygown: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.